Manny is the man!…read more Turned my situation right side up within weeks in tight and limited situations! Thanks Manny!

Absolutely the best experience getting my home, vehicles, and life insurance in Manny's office! His…read morestaff is always very helpful and has made this process much more comforting than initially planned while shopping around.

I've had my car and renters insurance with this office for a few years now and couldn't be…read morehappier!! They offer the best Customer Service and don't make you feel like another number. Jordan and Litzy are very helpful and check in with me often to check how all is going, that alone makes it a plus! Ive had to use my road side assistance a few times and State Farm made the assistance so smooth and I had to pay nothing out of pocket. Nothing but great things to say!

Buen servicio muy amable marily y jordan siempre atentos alo que nesesitamosread more

Thank you to State Farm for helping me with my car insurance. Especially a big thank you to…read moreMs.Guadalupe, she's been a huge help for my insurance needs and questions. She has been nothing but patient and helpful. Thank you to all the staff at this location.

I have never been so disappointed in an insurance company and agent as I am with Beth Santillan…read morefrom State Farm. Disrespect, lies, misinformation given by her staff. Did this agent ever have the courtesy to call me with my concerns and act like an actual agent on my behalf? NEVER, not once!! I do not recommend this agent and her staff. Complete failure from this office, rating = F. So much disrespect from this staff, they should be ashamed of themselves! Please stay away from this agent and especially her staff that obviously not trained !!!!

Just wanted to share what an amazing experience we just had switching my father in law from a high…read morepremium health plan at $600/mo to a similar plan with $0/mo payments. I was shocked that my father in law was paying so much since he's retired and qualified for Medicare. We called Ulrich at TWFG - DelaFuente Insurance Services and he went line by line over my FIL's policy and made sure to find a plan that had the same doctors, specialists, and prescriptions for both him and my mother-in-law. He found a plan that covered everything they're looking for with $0 monthly premiums AND if they maxed it out for the year they would STILL be saving $1k+. We did everything via video conference and he was so patient with every question. I was worried since it sounds too good to be true but it really does replace the expensive plan my FIL had with $0 premiums. We're so happy we called and switched, $600/mo on a fixed retirement income is a LOT! Call him if you have any insurance needs, at the very least you'll know your options!

I am very grateful to have been introduced to Uli. I was closing on a property needed flood…read moreinsurance ASAP. He went way out of his way to get me a policy at an awesome price. Even called on January 1st to make sure everything was in order. I highly recommend them!

Terry and her staff are amazing. Had a great experience they were extremely helpful and really…read morefriendly.

I am on hold with these people as we speak. They do not know what they are doing I talk to them at…read moreleast once a week. With every person I talk to they each give different info. After personally going into the office paying and signing everything I was left without insurance for a month before anyone from their office notified me. DO NOT USE THIS BROKER!

I had a great experience with this insurance company! They provide personalized service and truly…read moremake you feel taken care of. They even offer thoughtful extras like water bottles and A/C, which makes a big difference when you're waiting or visiting the office. They took the time to help me find the cheapest insurance rate that worked for me instead of just trying to sell me a policy. I also really appreciate that they speak both Spanish and English, making communication easy and comfortable for everyone. Overall, the service is friendly, helpful, and personal. I definitely recommend them if you're looking for affordable insurance and people who genuinely care about their customers! The man who helped me was named Sergio.

I wish I could not even leave a star because I took my tax paperwork to this place that I have used…read morefor a lot of years and they have not prepared my taxes. No one has had the professionalism to calle back. If they would have told me that the person that was available to do them was not qualified to prepare them fore I would have taken them somewhere else. I barely got a hold of Martin today after so many attempts to get an answer and all he could say was "Do you want me to put them in an envelope so you can pick them up". Wow! After so many years of using this company I am disappointed. Not recommended anymore.

Great service, price and awesome team. The agent has been in the business for 40 years.read more

Miguel He was professional, courteous, and patient; I needed help reviewing my auto policy, and he…read moremanaged it effectively.

Our company knows most of the Agents for more than 20 years when they were still working for other…read moreinsurances. Our houses, our business and all our cars are insured with them. Never have any problems with them. Like we know from experience (34 years) ...it is not always the Agency which has a bad reputation, or gets a bad review, it mostly is a special kind of customer who writes a bad review. Please continue the way you do business by advising your customers and giving them the best rates in any kind of insurances.

Worst agency in El Paso. They are dishonest and unprofessional. They will charge an enormous agency…read morefee on all policies. The owner will give false information in order to obtain a quote and put money in his own pocket. The only two reviews who claim they are the best agency are by his own family. Please be cautious when trusting this agency with your policies. He does not look out for the insured or about getting the best price for you. Again, this agency is only about taking on new business to pocket as much agent fee as they can.