I have been with KCAL Insurance for decades, and I have always had a great experience…read more Jessica is knowledgeable, professional, and highly experienced in her work. She answered all of my questions, addressed all of my concerns, and always responded to my emails and messages within 24 hours. I highly recommend Jessica to anyone looking for excellent insurance service. She truly cares about her customers and provides outstanding support. Thank you, Jessica, for your excellent service. Keep up the great work, and God bless you!

I'm Mrs. Cai. Barbara helped me apply for Medicare. She works at Huaxing Insurance in Diamond Bar…read more She was very professional and kind. I'm very grateful to her.

I Definitely recommend this location if you're looking for insurance of any kind. See Christi Liang.read more

I'm going to start with atmosphere. 1. When we first walked…read morein everyone looked up in surprise like they weren't expecting anyone to drop by to get a quote. One man offered to help us. He wasnt exactly super friendly either. 2. There is no proper entry way that tells you anything about the company. The whole place has crap everywhere, especially on the floor. Boxes of copy paper, boxes of this and that... you could barley walk in there. It was a gross, chaotic feeling, filled with disorganization. way too many tables they were using for desks crammed everywhere. Crap strewn all over every single table too Ew.. There was a 2 seater couch, yet impossible to get to due to all the boxes of stuff in front of it and another workers glass table blocking it off. It was just "gross". 3.No one else really looked up from their desk with a smile and said welcome or anything. We actually felt like we were imposing a little bit. Like I said there was a whole negative vibe about the place. 4. If the lack of organization and stuff everywhere wasnt enough, the workers supposed joke of a desk was even grosser. Medicines, bottles, food, toys, just crap all over the table. He even apologized for the messy desk... I instantly didnt trust him.. he cant even control himself! Im supposed to trust him with my precious cars? This wasnt a nice desk with a set of drawers to put away your personal stuff and look professional, plus no name tags were worn. 5. We had quote from somewhere else down the street, that was literally the same coverage for a good $$80.00 cheaper than them and the worker was sweet and nice and took us through each step to customize a plan and explain why we should get this or that. This worker was acting very awkward and uncomfortable the whole time. He just wanted to get it overwith so he go back to doing nothing :P Here it was a ball park quote with no explaining anything and even tho we said we didnt want certain things it kept getting pushed on us. 6. Obviously no break room. some kind of shelf where they store the coffee and snacks in the very back behind a ladies table. You could totally see what they had for breakfast. Other places we visited had the water and separate snacks for guests right in the front in a clean, welcoming, inviting, look and appeal to it. Here it was like "Oh please dont look at our mess". I really hated to waste their time, from the moment we stepped in there we were hoping the atmosphere would change, that at least the worker would be warm. personable, and get us to relax a bit....it just went downhill from hardly being able to walk in there to the guy not really wanting to be hassled with us, we just wanted to hurry up and leave. I realized.... if its this bad from the start what is going to be like when I actually need them? Here is the bottom line...If you cant even take charge of your office and keep it clean, organized, with proper desks cause your so dang cheap, how are you going to handle emergencies for your clients? How are you going to deliver good service? I can tell this comes from the top or the head & its not the workers fault. GET YOUR ACT TOGETHER.

Rogers helped me secure a mileage discount since we drive less than 10000 miles a year. When it…read morecame time to verify my mileage with the insurance company and I wasn't responding to my mail he caught it and emailed me to get it done by the due date. He was able to secure me my discount just because and I appreciate that.

Top Notch insurance provider in the SGV or even the world! Its all about the agents and these guys…read morecare about you. Who would give you their personal phone number just in case you need something on weekend or off hours? These guys would and I appreciated all the help they offer my family and I. Been with them for about 3 years now I think and every year they would drop me an email or call me to see if I need anything. Roger is one of the best guy I ever work with. Save me and my family so much money compare to one of the bigger name company that I use to go with. Like I said its all about the agent and Roger work his magic to save my cousin $300/yr even tho she got like 2 accidents within a year. What can I say female Asian lady driving a Camry. Thank you to Roger, Richard, Harvey, and all the guys that work there. You guys are the best!!

I've been with Leon for about 5 years now. By far the best and most responsive insurance agent I've…read moreever worked with. I have auto, life, and home insurance here. Anything that comes up, Leon is on it. I live about 2 hours away from the office after a recent move and Leon made himself available to drive straight to my town to go over a few questions I had. If you're looking for excellent customer service and a great price with tons of discounts, look no further.

Thanks Leon for the help to take pictures of our house in Socal, much appreciated. Great attitude…read moreand would definitely recommend.

My dearest thanks and appreciation to both Ms. Lynn Park and Ms. Byung Song…read more You both are exceptionally special not only as professional insurance agents but also as above and beyond kind person I always felt comfortable communicating with. All those countless refinancing headaches I had to go through (last 23 years I was insured with your agency), you were right there with me the whole time with a full support and kindness. Never once made me feel guilty when I was calling you so many times over and over with same issues nor made me uncomfortable leaving urgent messages even on your office off hours. Always prompt and proactive. Always knowledgeable and understanding. Always patience and more patience. Always kind and inviting. Always my dearest agents I can always count on. Unbelievable peace of mind knowing you are always there even during office off hours. Can't thank you enough for all of your dedications and convictions with the greatest services I never can expect receiving similar services from anywhere, insurance industry or others. I thank you both for treating me not just as insuree but also as your own family member and looking out for best solutions and options I wasn't aware of. My sincere thanks always

There really is nothing more important than an insurance company you can count on when you need…read morethem. I'm grateful for the helpful staff at Farmers Insurance Byung they really look out for their clients. They are friendly and quick to answer all my question.

Marty was the absolute best. After calling many insurance agencies online I decided to walk into…read morehis office and not only was he able to help me much faster but he was able to get me the lowest rate

Daniel and Marty are amazing !! Extremely helpful !!!…read moreBeen doing business with them for about 10 years now Won't go anywhere else

I have had Kcal insurance for a year now. They have exceeded my expectations so far…read more 1. My Mortgage Co. is supposed to pay for my insurance, but they did not pay. Kcal insurance not only emails me to remind me. Their agent also calls me on the phone to remind me. 2. They are fast and efficient getting quotes to me on my properties. They carry a variety of the insurance companies and their pricing is very competitive. The larger the insurance agent, the more companies they are able to represent. 3. Kcal Insurance has the local feel with the national system. When I need help, I don't need to rely on having to wait for your agent to call Your back. They have a customer service phone number; every time I call a helpful representative always helps me right away. 4. When I called their phone number today an AI agent answered me in Chinese. Of course I didn't have good attitude with an AI agent and demanding to speak with a real person. The AI kindly asked what I needed, I answered it impatiently. To my surprise, the AI agent completely understood what I requested and repeated what I wanted and told me what I requested did require an actual agent and would transfer me right away. Wow. I was blown away by the Chinese AI Agent. It understood me and did not waste my time.

It doesn't make sense that, when requesting an insurance quote, Kcal requires me to send them my…read morecurrent policy and the quote.

I can't even begin to explain how great Mrs Ida Vo and her team are! Been with them for 15 years…read morenow and never plan on having anyone else. Every time I call with an issue or have a question, they are there with the right answers and such a bright attitude. Whenever I have a complex issue I call and Ida is always there, I trust her opinion and judgment to the highest! I want to give them 10 stars. I'm so glad to see they have a 5 start rating as they deserve it and then some

First time looking to purchase a life insurance policy. Vanessa Garcia helped me every step of the…read moreway by answering all my questions and making me feel assertive. No pressure at all or being rushed into being committed to getting a policy. An essential aspect of being a professional person, is presenting yourself in a respectable and confident manner and Vanessa was beyond that. Vanessa also is bilingual if you are looking for assistance to purchase any type of insurance. Thanks Vanessa once again!

This is the place to be for smog testing, i failed for the first time and then i fix it. he check…read moreeverything make sure its all ready for sencond test then i passed, very accomodating and ligthing quick Quality of work 150% pure Value 150% solid Service 150% satisfaction Sir SILVANO ur the man Thank you 7 star for this place

If you have a "luxury" vehicle it is $89. They say the have…read moreto be "more careful" I guess pulling 1/2 way into the garage to check the smog.