We have been coming to see Dr. Coit since our son was just born. Over the last 15 months, Dr. Coit…read moreand his awesome staff have taken the best care of us. Kara, Holly, and Olivia are always pleasant and incredibly helpful. Kara has even taken time in her off hours to help answer basic questions for us as concerned new parents . We have been so appreciative. As new parents, it has been so nice and reassuring to have such a loving and supportive staff for those times where we've been worried. Dr. Coit has been wonderful since the moment we met him. As the daughter in-law of a retired physician, it gives me confidence to see a doctor like Dr. Coit who has decades of experience, knowledge, and pleasant bedside manner. We are very grateful to have found him and his staff and look forward to having our son grow up under his care.

I find the previous review funny because regarding my child's health, it is all about the doctor…read moreand not their staff. The office could be in the back of a taqueria, and the staff could all be part of the witness protection plan, but if the doctor is spot on then that's the one for me. When looking for a pediatrician, Dr. Coit came highly recommended by local doctors and nurses at both Eisenhower and Desert Regional. Many of them told us that Dr. Coit would be the only doctor that they would choose. Our son has been seeing Dr. Coit for 4 months and we could not be happier with both the care our son gets, and the education we get as parents. He takes the time to answer all our questions and even answers the questions we do not know to ask yet. My son's circumcision was painless, at least for us, with no complications or any of the horror stories you hear about. The procedure, done at his office, was quick and easy, and our son was back peeing on mom with glee in less than a week. Picking a doctor is tough, but for us, picking Coit was the right choice. And deep down I'm glad it is on the Eisenhower campus and not in back of the Red Onion.

This facility hours helped us so much from having to go to the e.r. our daughter is autistic so the…read moree.r. is very hard on her. She felt more comfortable here, even though she is terrified of doctors, this was more comfortable.

Before my visit, I called to confirm that this urgent care facility accepted our insurance. I was…read moreassured that they did. When I arrived, I inquired about our insurance coverage again. Unfortunately, they were out of network and hadn't informed me beforehand. It's ultimately my responsibility to be aware of my network, but here's the kicker: my daughter was seen by the doctor for a mere two minutes before he informed me that she needed to be taken to Loma Linda Children's Hospital because it was a serious issue. We immediately drove to Loma Linda Children's Hospital and waited in the emergency room. After a thorough examination, the Loma Linda doctors sent us home, stating that she was 100% fine. They simply said, "I don't know what kind of doctor you took her to, but she's fine." As a result, we are now responsible for paying $300 for a two-minute visit, a scare that led us to believe there was a serious issue, and not to mention the five hours of travel and wait time at Loma Linda.

Absolutely Horrible Experience The worst experience we've…read moreever had with a pediatrician. Our child was misdiagnosed, which caused us enormous fear, unnecessary testing, and a lot of out-of-pocket expenses. We eventually took our child to a specialist at Loma Linda, who told us the pediatrician's diagnosis and information were wrong. I cannot explain how terrifying it was to be told something was wrong with your child, only to later find out that it wasn't true. Both doctors involved in our experience showed a level of care and judgment that was extremely disappointing. What's even more concerning is that this is a teaching environment for future doctors. I would not recommend this place to anyone. Don't bring your child here!

The customer service is awful! We can never get an appt except annul routine check up. Every time…read morewe call we are suggested to go to urgent care then why would we need a PCP? We weren't even given an option to make an appt. We were told the office has no direct line and the person on the phone refused to transfer us to talk to the office staff. Very bad!

Dr. Ramos' office is great! My son has been to the the office 4 times now. Each time I am not…read morewaiting 5 minutes past my scheduled appointment to be pulled to the back exam rooms. As many parents know Dr offices aren't toddlers favorite places to visit. Each time the staff has attempted to ease my son while crying or resisting their routine evaluations. Dr. Ramos always enters the exam room with a smile that is contagious! She has greeted my wife and I, and directs her attention to my son. She is t isn't a rush to conduct her exams, and takes time to play around with my son to gain his trust. I've been to other offices where the Dr just tried to knock out patients and don't care if my son of apprehensive. I truly believe Dr Ramos cares and it shows! I am at ease that I've found my sons Dr! Give her a shot, I don't think she'll let you down! Thank you Dr Ramos for your professionalism in all areas of your office. Keep up the great work!

am extremely disappointed with the customer service at this clinic. I tried calling multiple times…read morebetween 9:00 AM and 2:30 PM simply to ask whether they accept payment by Visa card. Every single time, my call was answered and then I was left on hold for 45 minutes or longer without anyone coming back to the phone. When I finally went to the office in person, I was told that they only have one person answering the phones. Is that really an excuse? If they are unable to answer calls properly, it would be more professional to let the call go to voicemail rather than answer and leave patients waiting on hold for nearly an hour. This is extremely disrespectful and unprofessional treatment of patients and their time. Unfortunately, based on this experience, I do not recommend this clinic, and I will be looking for another doctor for my daughter.

Front office staff were super helpful and sweet I believe the one who helped me was Sonia.read more

I don't know what has happened to this place . They used to be so good . Now everyone from doctor…read moreto assistant nurse acts like a kook . Dr Montes? She seemed fine first time but after that her condescending tone and in a hurry to leave the room attitude became clear that is who she actually is . Burn out is real , maybe take a break instead of having such a gross bedside manner .

I just love every experience we've had at this doctors office! I met dr villarasa when he performed…read morea small procedure for my son, and I liked him so much, that we switched pediatricians! He is so nice, as well as Dr Hernandez and the PA, I forget her name at the moment. The other staff is very nice as well. I've never had any issues with any of them. I've never had any issues getting appointments, and they are pretty good about fitting same day sick appointments in. The office is always clean, they have a separate 'sick' waiting room, which I really appreciate. The wait is normally very quick and we're in and out!

Dr Villarasa was on call when my son was born and we liked him so much we switched pediatricians…read more He is very nice and professional and my kids enjoy seeing him. There is a well and sick entrance to the office which is nice. Staff is very nice and we can always call in and get an appointment. Walk ins are not allowed so for the most part appointments are on time. Tv plays disney movies in waiting area which is nice but there is limited seating (10 seats). Office is clean and there are two restrooms for parents/kids to use.

Literally best Dr. in Temecula- 10/10 recommend!…read more My children are in good hands here, we feel well taken care of and safe.

We came here because our doctor was out on vacation for all of July. We really really liked the…read moreexperience. Since it is just him, the interactions were personal. It seems like he really cares. My kids really liked him as well.

Dr Mejia is an excellent doctor. All the poor reviews on here are probably likely because she…read moredoesn't have the softest bedside manner. However, she is compassionate, competent, and knows what she's doing. Always get a same-day appointment we needed.

I can always get an appointment. My calls are always answered. Dr. Mejia always answers all my…read morequestions and is great with making my kids feel safe and comfortable.

I highly recommend that no one goes to this doctor. He's very rude and unprofessional. I was…read morelooking for a doctor for my 10-year-old in regards to her check up as well as to see what he would recommend for tonsils to be removed and he has the audacity to say that my daughter is obese in front of her, and that she needed to lose weight which was so unacceptable, I would've been OK if he would've spoke to me privately do you know how this affects children or teens nowadays please beware of this doctor do not take your children to him Worst experience ever He doesn't even deserve a star. This is the only way it was a loud for me to post it.!!!!

Office was not open at our baby's appointment time and we had to wait. I get that the pandemic is…read morestill going on but we were forced to wait at the hallway until they "got ready". The sign up at the door stated 2 minimum patients in the lobby. There was no patients waiting at the time of our arrival. We called days in advanced to verify that our insurance was taken by this doctor but upon our arrival the front office girl said that they could not see us because they don't take our insurance. We were forced to pay the entire cash price for the doctor visit plus my son's vaccination. The doctor shows up for 5 mins and he DID NOT EVEN KNOW THE BABY'S GENDER. He was rude, and gave us the impression that we're not good parents with our very FIRST baby just because there was a little goo build up in my baby's penis (which we clean regularly). He manipulated my baby's head several different ways and pointed that he has a "flat side". He had no explanation to it, he just said that "IT'S BAD". I think a new parent could use a little more explanation than that. His assistant was more compassionate. Take your child elsewhere this doctor does not care!

0 stars! Worst experience ever ,thought after years he would change,he was extremely rude, yelled…read moreat my daughter, yelled at me. Left not knowing what was wrong with my kids,and there condition all of a sudden I get a prescription to pick up.never taking them back again .

Worst experience! If I could give this doctor zero stars, I would. He was extremely dismissive and…read moreshowed no bedside manner whatsoever. It honestly felt like he doesn't even like working with children. He had no patience for them and came across as rude and uninterested. He didn't bother to learn about my child's needs or medical history before rushing on to the next patient. To make things worse, he left my son untreated even after I explained he was sick. He refused to complete important paperwork needed for my child's school and medical care. How does a doctor reschedule a sick patient who is already in the office and then fail to ensure an asthmatic child has access to an inhaler at school? For context, my appointment was scheduled for 1:45 pm. We arrived early at 1:30 pm, but by 1:50 pm I was already being told to reschedule. Completely unacceptable.