I have been here 3 times, all for team building events. We've fought zombies and dragons together. But also competed against each other in Squidgames. After check in, the staff gets everyone suited up with vests, wrist and ankle sensors, helmet with speakers and microphone, VR headset and weapon of choice (which can vary depending on which game you play). Every Avatar gets linked into game by the staffer and then time for starts for fighting, screaming, swearing and sweating. 30 mins might not seem like a long time to play but by the end, you will be out of breath and your arms and fingers will be tired and sore. You can see, talk to and hear each other in the VR world. It's actually kind of cool and the only time I will be skinny! After your session is complete and once everyone's gear is removed, the staff will gather all to watch a highlights reel of what you just did together. The video will show you who fit the high score, what y'all looked like in the VR world but also how ridiculous y'all looked in the game room. And you'll leave knowing you had the best time. Other things to note: there are open cubbies in the game room for your belongings (coats and purses) but they are not lockers! You must trust that no one is going to steal anything but there are cameras everywhere. So there's that. Also, I was nervous the first time because I'm a Plus Size woman and didn't want to be embarrassed for any gear not fitting. But keep in mind these are unisex, so things will also fit bigger men too. Do not worry if you're size 24 Women's clothing or have a bigger chest.....the vest and ankle sensors will fit. Can't wait for my 4th game! read more

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We decided to come here to celebrate the grandkids' birthdays. The kids were super excited, and honestly, I was just as excited for them. We had played at the Edina location before and thought it was great, but the Roseville Sandbox really impressed us. The employees there were much more hands-on and helpful than the ones in Edina. They took the time to show us how things worked, walked us through the games, and gave great recommendations. I was very happy with the variety of VR experiences they offered. We chose Deadwood Phobia because the kids, my wife, and I all enjoy scary and horror-themed movies and games. The staff member helping us showed us the best way to put on our gear and made sure we were comfortable. Another employee helped once we got into the room, explaining the red line boundary and how to call for assistance if we needed it. He even took photos for us and made sure our helmets and weapons were properly adjusted. Once the game started, there was a storyline that pulled us right in, and things got intense fast. We had a blast fighting off zombies coming from every direction, and the bosses were no joke. It really took teamwork and communication since we had to heal each other whenever someone got attacked. It is a bit on the pricey side, but the experience was absolutely worth it. The customer service from those two young men made everything even better. We will definitely be back with more family next time. read more

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We had an amazing time here. I went for a friends birthday, and we played the zombie game. I had a so much fun and would definitely go back to play some more games. Our person who set us up did a wonderful job. We went to the last time slot, so there wasn't a lot of other people there. It was a lot of fun we got in and out. Since we did last playtime, there wasn't very many other people at the mall because it was closed. So we had no problem finding parking right in front. read more

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We came in close to closing and they seemed very frazzled. After getting my husband and I set up in the game, we repeatedly yelled the safe word for "help". No one came for 10-15 minutes while my husband played with no audio. After an attendant tried to fix the problem, my husband still did not have audio and again no one respond to repeated yelling of the safe word for "help". For the price of almost $200 for 2 people, I definitely expected a much better experience. No refund or replay was offered even after we mentioned the issues during check out. Will not return or recommend to others. read more

Totally worth it but plenty of room for improvement in: 1) Make sure battery packs and headsets are fully charged! Two out of 3 players had to have issues w their back packs and headsets resolved in the MIDDLE of our game. Dead batteries? Really? 2) First timers should be given more time to understand equipment, game and what to expect. 3) Let/help players adjust volume of game characters. Loved post-event video to view and share! read more

During my visit, it took a very long time (what felt like 15 minutes) for my VR headset to even display video properly. Once that was finally working, I noticed the sound on my headset had no sound at all about 60% of the time, 25% of it was very faint in the left channel, or full audio if I had my head in JUST the right position for the remaining 5% of the experience. I repeatedly raised my hand, shouted for an employee to come help, and even jokingly referenced it on numerous occasions during the game to no avail, even though he claimed that he would be there to address any concerns. Still had fun, but not as much fun as what would've been possible. read more

Set an appointment a week ahead just to come in on time and be told that they're full? Vr was decent nothing to special plus customer service was rude as ever as well read more

This place is completely unorganized. When we arrived, there was nobody at the podium directing anyone. Someone came up to us and told us they were running "a little late" they were over an hour behind. The staff are sitting around on their phones and absolutely no teamwork or organization. It is very unclear what their flow is and this place runs completely inefficiently. You'd think if they were running late that the staff would use teamwork to clean the equipment and prep the clients to catch up. This is not what is happening here. If you want to waste your evening sitting around at the mall, this is the place to go. read more

This is the ABSOLUTE best VR experience ever. It is totally worth the money. So realistic and fun for our 70yo, 45yo, 19yo & 14yo. We all had fun and now have a memory forever. Seriously you've never done VR this good before. It's not just the headset and the hand devices. This has wrists, feet, chest, backpack, headset & was easy to navigate. The videos for afterwards are so cool, too. They made a trailer which showed us and what we were seeing. Super super cool. Great staff too!!! Just do it and you'll see!!! https://sandboxvr.com/event/9e5b3fbc-9298-49e2-a47d-c7cb3363b20f read more

we came for a birthday expiernce and it was so much fun marissa made it quick and easy and gave us a memorable experience

This was by far the worst experience ever the equipment was definitely not sanitized and the workers were blatantly rude and completely unlawful they explained absolutely nothing they did not help us get our equipment on they didn't tell us what to expect they didn't tell us we're getting a video they didn't have the video for us to watch afterwards and they basically didn't speak more than five words to us the whole time we were there the equipment kept failing we didn't get to experience the virtual reality session like it should have been. I was super embarrassed to even recommend this place for my friend's birthday. Seriously, it was absolutely awful and for the money that you have to Shell out to do this... what a fucking joke. Rude and completely unhelpful. I even mention to the guy why he wasn't helping my feiend put their gear on he said " looks like you're helping " I said "yeah but youre getting paid" he laughed came back with " yeah, getting paid to watch YOU help them" seriously? Wtf. I'm shocked. This asshole was horrible! At almost 400 bucks too. Fucking jerks! Will try n get refund because the equipment wasn't working right so we kept having to stop and they didn't help us when that happened so we didn't even get to play hardly!! Super upset about this. Please, do not go here!! read more