The check-in process was extremely dysfunctional. When we walked in there was nobody facilitating…read morethe check-in or greeting (this was our first time at this location) and once someone came up, he needed help to finalize our transaction. It took a very long time. This place is in desperate need for new management. The place wasn't busy while we were there, but they were very understaffed. Hence the facility was dirty and in some areas, not safe for kids (limited, to no supervision). If you don't have a membership, I would consider whether this is the trampoline park for you! It was $27, plus tax, plus the price of socks. This turned out to be a very expensive evening! The kids enjoyed their time though, so smiles made everything else better.

If you are looking for a place where the staff treat you like last weeks laundry, then this is the…read moreplace! Are you looking for food and snacks that are not only overpriced but taste like they were drug across a dirty rest stop bathroom floor? Need somewhere that will take your money then ensure you get less than you paid for? Then you have come to the right place! SkyZone is the perfect place to experience the worst of what a business could be. Trash.

We took our grandkids for an hour and a half one hot afternoon. I think it was one of the most fun…read moreexperiences they had out. There was a good variety of activities and they tried them out. They especially enjoyed an interactive floor run by a computer that had different challenges. The kids had to put their feet on each of the squares and not touch others. We had a great time and will return when they visit next year.

I have been to Zero Gravity twice so far - the first time was through a school fundraiser and the…read moremost recent visit was through the Explorer Pass (which gives access to a 60-min jump pass once per week) with my family. Both my boys (age 7 and almost 4) had a lot of fun. They have a variety of trampoline activities, a climbing wall, arcade, laser tag, playground (for kids 42 inches and shorter), and large pixel floor. While it's a good value in terms of pricing for the jump pass, the facilities is a little dirty and many items are a little out of date.

We visited here for a birthday part and my step son had a blast. There was so much to do! From go…read morekarts to zip line to trampoline and so much more, the kiddos had a fun time running around and exhausting energy. For birthday lunch they had pizza made in house (and was very delicious!), along with ICEEs and cupcakes. We had our own birthday room to keep our items in as well, which had a long table and a cubby for shoes and coats. The place was clean with lots of hand sanitizer and staff to ensure everything ran smoothly and the kiddos weren't getting out of hand. Definitely a fun place to visit for birthdays, or even just for fun! We'll definitely be going back again soon.

Still a fun place for kids but small and unorganized for the price. The go karts were what we were…read moremost excited for but they don't really go fast...also kind of makes sense because some of the kids were treating it like bumper cars. There is an under 7 yrs old zone in the trampoline area which was nice. I would skip on getting food here. Looks like there were a few bday parties when we went which looked unorganized and really no privacy.

Took my niece and nephews here the day after Christmas. There was a steady flow of kids coming and…read moregoing but it didn't feel busy. There's lots of room to run around and not feel crowded which is a plus, especially the day after Christmas. I liked that the lines were short waits to help kids maximize the fun. They require everyone participating to get Urban Air socks (they're like thinner hospital socks with grip at the bottom) as no shoes are allowed for play. The socks were helpful in reducing slips but the two times it was annoying was when you needed to go to the bathroom and when riding the slide the grip on the socks made sliding down hard. Staff was relatively friendly and handled kids and adults well when strapping on harnesses. I purchased the group play pass which included 3 kids and 2 adults + socks, 1 large 1 topping pizza, 3 small icees and 2 sodas for about $130 after tax. It was fun for kids and participating adults. If you're purchasing tickets and socks individually it gets expensive fast so consider the group play pass. For the cost of one adult and two kids, socks, pizza and drinks it was only about $30 difference so it's definitely more bang for your buck. When buying tickets online it makes you choose a date and time but I had called and confirmed you aren't stuck with that time and the tickets are valid for 90 days or 1 year (the staff I spoke with couldn't recall). If you're worried about weight or height restrictions there's a minimum height for certain activities but there isn't a listed max so just keep in mind that these are designed for kids so even at my short stature (5'2") I had to crouch a bit for some things. For weight capacity for trampolines they said it's 250lbs and for harness activities it's 230lbs. With that said I think there needs more supervision both from parents and staff. There were lots of little ones running around unsupervised and staff are really only located at harness activities. One younger boy had wiped out in the ball pit against the edge for entry/exit. It is padded but a hard and fast fall will hurt. I asked if he was okay and he said yes but he looked again he was bleeding from the mouth. I had to locate both the adult he came with and then a worker since some of the balls had blood on it. The worker had notified someone on a walkie talkie but I don't think anything was done about the bloodied balls.

We came to Urban Air for my nephews 6th birthday party. We rented the "rooftop" party room with…read morehost and the party upgrade for the kids wristbands which meant they had access to the entire space with no restrictions. We arrived 12:40pm with our decorations and cake on the day of the party. Immediately I could sense there was a problem. After standing around for about 10 minutes I finally asked if the room was ready and where was the host? A young kid finally appeared and said I'm here for Cameron's party. He led us upstairs but said nothing. No introduction, no run down of what to expect. Finally I asked him his name. He passed out socks to 5-7 year olds and gave them wristbands but that's it. The kids began to run around. Again now it's 10 after 1 and I asked him what is the plan? He said what do you mean? I'm asked him do you make an announcement? Do they just go what's happening when do you begin to host? He said they are free to go (epic fail). The space was quite large it was a closed off room and then another larger space with three couches, 2 high top tables, no side tables and it was upstairs away from everything so the fact that there was no formal directions, or announcement made by the party host was very confusing. We told the kids they could go and off they went. Everything with the kids was fine for about 20 minutes then some of the adults and kids came back saying they were being turned away from some of the activities. My sister was handling the food order so we didn't get it addressed right away. Fast forward we were supposed to eat at 2:30. Only half of the pizza came out (the other half came out after we did cake), we had no water other than the warm bottles that was set out when we got there, when I asked the kitchen/ordering area for water because we could not find our host (a trend for most of the party) I was told "oh no we don't do all that". I ordered French fries and was given a tray of old cold, French fries. The wristbands the kids were given were wrong and they were not corrected until after we ate which was at 3:15 (the party ended at 4). We could not find the host to get the things we needed, I had him paged many times and he didn't come ... overall this was terrible service. For the amount of money my sister paid for this party nothing was given. We did all the work. I do not recommend this location of urban air. I'm also leaving out the details related to the dirty furniture, the unkept restrooms and the rude staff at the cafe.

My family went on a little vacation to Minneapolis and had some free time. We found this place and…read moredecided to go to have some fun. Although the entree was a little pricey my experience was really enjoyable. The mini trampoline park was fun, and it burned lots of calories - lol. My younger brother learned how to do a backflip. At the trampolines there was supervision by workers and other parents. At the arcade there were many few games that I wanted to play, but I am very picky. Laser tag wasn't really that fun, but only because we went against 4 really good guys. I ended up with negative points because of them . Mini golf is a fun family activity to do with your family! There are water hazards and many of the golf balls were the water which I thought was really funny. It's not even that hard to have your ball land in the water! We didn't try the batting cages but it looked super cool. They had bats and helmets already there for the guests. Near the end of our stay at the grand slam we were tired so we ordered 2 large icee's. The icee machine was frozen and couldn't make the icee's. So the workers gave us a free large soda. I wasn't that mad at the situation. Over all I give this experience a 5 star ranking! A wonderful family friendly place to go in your free time!

My family stopped by for a game of mini golf on a Saturday evening at 6 pm before our dinner…read morereservation. The course is old and easy, but we have played it before and liked it. This time it was a disaster. Completely overrun by little kids who treated the course like a playground. Some had parents who were present and not trying to keep any order. In fact, we had adults just standing around the holes we were playing. When I asked one lady if she could move, she asked why! People were running around randomly playing--total chaos. An employee walked through and did nothing. If I was looking for a jungle gym for my small children, ok, but DO NOT COME HERE TO PLAY A ROUND OF MINI GOLF. You can't!

I recently visited AirMaxx Trampoline Park in Saint Cloud and overall is was a great experience!…read moreThey have a wide variety of activities besides the trampolines.There are foam pits,dodgeball courts and obstacle areas that keep it interesting for both the kids and adults.Today was just about the kids to tire they out on this windy cold day. The areas were clean and well-maintained. The staff were friendly and attentive, especially when it came to safety. There are attendants in each area.It feels like a great place for families, birthday parties, or even just a casual day out to burn some energy. We arrived right when they opened and the line was a decent one.The kids jumped and played for an hour and as we prepared to leave it got busy real quick.I would show up as early as possible.The price was fair at $16 for an hour with deeper discounts the longer you stay. If you are looking for a way to have your kids burn off energy or just have fun.AirMaxx Trampoline has an activity for all.

Kids always leave tired and exercised. Staff is young and extremely kind and patient. Not too…read moreexpensive at $20/kid for 90 minutes. Neon glo party on Saturday nights.

Run, play and have fun! What a great place for kids to run around especially in the winter months…read morehere in Minnesota. Lots of different sections/areas for kids to run around! It costs $12 for a daily pass for one kiddo. They have a location in Eagan and Woodbury. Some of the areas include a toddler only area, a bouncy area, some indoor playgrounds for littles through pre-teen, basketball court, soccer field, ninja gym, and an area to eat, relax with tables and chairs. They do have great vending machine options. They also have cubbies for shoes, coats, etc.

We visited for the first time in Jan 2024 on a weekday and had a bad experience that resulted in an…read moreER visit. My toddler is 2 and baby was 7 months at the time. We got there right in the morning at 9:30am and initially, my toddler had a great time bouncing on the inflatable bouncer. However, it got crowded very quickly. There was one kid maybe 4 years old named "Eli" (wearing green in the photo) who kept pushing other kids and whose mother was on her phone or yelling at her child on the sidelines (the only reason I remember the kid's name) without physically removing him from the situation. I saw this kid push 2 other kids who left the inflatable crying. He eventually laid on top of my daughter and wouldn't get up until I yelled "hey, you can't do that!" and ran over to them. My daughter was crying and obviously distraught. The mother there said nothing and did not remove him from the inflatable. Many of the parents of younger kids were respectful but I noticed the parents of older kids weren't. At the other play areas that my daughter could participate in - like the blocks - I noticed parents said nothing as their kids bossed others around and kept all of the blocks to themselves even if they weren't physically playing with them. In addition, there weren't a lot my toddler could play with besides the inflatable. The toddler play area is mainly for babies that can crawl and my toddler got bored of the area in less than 1 minute. The smaller slides are overrun with bigger kids and it was overwhelming for my daughter to navigate with other kids on it. And on the larger wavy slide, she was brave and tried going down herself, but it was too fast and steep for her and she hit her head on the side of the slide. The day or 2 after our visit, my toddler, baby and I caught the worst viral cold/flu we have had. I know we got it from the park because we did not go anywhere else that week. My baby was physically going limp in my arms and dozing off and I ended up taking her to the ER. I understand that the park doesn't have any liability for other kids' behavior or parents' supervision, or whether or not our children get sick, but I felt like the behavior was not acceptable or welcoming for us to want to come back and it seems like the culture of the park, based on other negative reviews here. The rule on the website states "Adults who fail to supervise their children in the play areas may be required to leave the park" but I don't see how this can be enforced with no staff on hand. The park also looked dirty and I'm not sure how often it is sanitized - and I wasn't able to locate a staff member to update them in real time. It does look great for older kids 5+ who are more assertive and are able to use all features of the park but for my younger kids, it wasn't a great fit. Constructive feedback: I do think the park can benefit from maybe 1 staff member on hand for safety and ensuring the Standard of Conduct on the website is followed, and maybe a large indoor swingset with baby/toddler attachments. Edit to add: Although one staff member was cleaning when I arrived, I looked and could not find anyone after the aggressive incident to voice my concerns. The woman whose child was aggressive was yelling his name and it was echoing throughout the park, so I'm sure if a staff member was present at the time, they would have heard what was happening. I did tell the child twice that he couldn't do what he did and I know the mother heard and still chose not to remove him from the situation. I admit I could have talked to her directly, but if no action was taken after her yelling at her child, I do think an external force was necessary to enforce the Code of Conduct. I wish I could have found staff at the time because I definitely would have addressed the situation real time.

Overall it was very clean and lots of different things to do. There were some areas that were…read morealways busy and our kiddos never got into. The staff could have been more attentive on kids butting in line and lying about the time they'd paid for. But they were good about enforcing safety rules. Also bunk that they did not let you use the gripper socks for other places. There were plenty of areas for parents to sit. I'd love it if one of these places put in a track around the perimeter so that parents could get some exercise in while their kids play. Parking is a tight squeeze so definitely carpool Overall good experience and we'd definitely come back.

Went there in the middle of the week around lunch time during the spring break; they weren't super…read morebusy and my son had a blast. Yes, they are short on staff and clearly need a person who comes around to do table wipes and general cleaning. Bathroom was clean!The front door person was friendly and person at the cafe clearly didn't want to be at work that day. Parents! Visitors! Kids! Please pick up after yourself. I know you pay for the experience but the dirty socks laying around is just gross and trash cans within reach. Wondering if the same situation at the different locations.

In the wonderful lyrics of Van Halen...JUMP! That's just what you'll do here. I had no idea this…read morewas here in Oak Park Heights until my son was invited to a classmate bday party. It can get pretty loud inside and there are plenty of areas to check out...including some virtual video games, basketball court, slide where you catch some air, lots of trampolines, and even an area reminiscent of Ninja Warrior. He had a great time and so much so that he wants to go back stat! Great place when winter comes to Minnesota so the kiddos can get the wiggles out.

Lots of different areas for kids to play. I would probably wait until my child is 4/5 just because…read moreit gets so busy and kids are running everywhere. There is a tiny toddler area. Lots of fun areas trampoline, dodgeball, basketball a big slide, foam pit and more. I like sky zone because we can bring our teenager and he is not board and they have a massage chair for me to pass time in.

After horseback riding with 8 and 11 at the Bunker Park Stables, we came to the Fun Lab for lunch…read moreand some gaming. There is a lot to do here and some of it is more experiential than most locations with games. They had laser tag, for instance, which the kids just loved. They had dodge-em cars which were very popular as well, but the games were not as good as we have experienced at Dave & Buster's in Edina or at the Burrough out in Victoria. Their game card is very confusing. You buy a $50 card, but it only has 25 points on it. But it gives you unlimited use of some of the experiential games. So we wasted a lot of time upfront trying to figure that out. Front desk staff was helpful, but in general, the supervising teenagers there were aloof and just doing their jobs. They have a small grill and the food was surprisingly good. My husband had an excellent hamburger with french fries and the kids and I each had small individual size pizzas which were very good. I asked the kids to rate it while we were in the car and they gave it five stars. But when they compared it to Dave & Buster's, they gave it no stars to Dave & Buster's 10 stars. I give it overall four stars and I'm taking a Star away because the bathrooms were dirty and 3 out of 4 bathrooms none of the water was working in the sinks so we couldn't wash our hands. They win on Dodge cars, laser tag, and decent snacks.

We came on a Monday which was a little less crowded, but there was still quite a few kids about…read more My older daughter and some tore through the rope climb. Many of the machines were not working and only 4 bumper cars were operating. Seems like maintenance issues aren't addressed from prior posted reviews. There was only a single worker in the restaurant area who was in the back the whole time. Decided to eat elsewhere.