If I can give this place more stars, I would…read more My friend and I came here after our second day of visiting the UK. We were absolutely exhausted from traveling and sightseeing all day, so we decided to find a place to get a nice massage. As soon as we got there, we were shortly greeted by a warm, welcoming lady. She was very sweet & made us feel right at home. She told us she was fully booked until 5:30 and it was about 3 at the time so we had a lot of time to kill. We asked if it was ok to stay inside. The lady really went above and beyond and offered to let us rest on the couch in her back room. She even gave me a charger to charge my phone! I was so touched by her hospitality. Eventually it was time for my massage. Another younger lady came into the back room and was surprised by our presence there lol. She asked us who we were and I told her I had a massage. She was so friendly and nice and she took me into one of the rooms to commence the massage. She was so attentive and always kept making sure if the pressure was okay (it was pretty hard and to be honest I struggled at times). She even answered a bunch of questions I had to help me better understand my body and my needs! After my massage, it was my friend's turn. I felt so relaxed that I went back to the couch to take a nap. I laid down and dosed off, only to be woken up again by the same lady who greeted us, as I saw her cover me with a blanket. It was so sweet and it reminded me of my mom back home. It was the best decision ever to stop by this place. I am so glad that I discovered this massage parlor and these amazing people. And despite the intensity of my deep tissue massage, I felt completely refreshed and ready to complete another walkathon. I highly recommend everyone to check this place out. Even though we only have about 2-3 more days left in London, we are definitely considering going back into this area just to revisit! Looking forward to crossing paths with these amazing, kind-hearted people again!

We saw that this place had pretty good ratings and that you can schedule an appointment via text…read moremessage or phone call on WhatsApp. So we decided to try this place and texting them an appointment request took just 2-3 messages. We arrived there and were greeted by our massage therapists. They were very nice. However it seems like the massage can be hit or miss. While I liked my massage, my partner thought his was just okay. My massage could have been better because my therapist had to take a couple of phone calls from a client who was on his way and needed to know about parking. Although she apologized for talking on her phone, texting, and even going out of the room for a bit and also stayed a little over to finish my massage in the hour, it was still kind of annoying. Overall a solid place though and one of the best prices in town. The massage place is downstairs in the same building as a hair salon, which is what you will see first upon entering.

Always good and arrive on time,reasonable priced. Amazing…read moreand relaxing massage every time

Went to the private treatment room in West Kensington on Saturday for an hour long body massage and…read moreit was amazing. The therapist was so warm and friendly, she asked questions, made sure I didn't feel rushed at all, and was just really lovely. The setting is pleasant and very cosy and the massage was good - very relaxing but also a good muscle work out! Would return.

Initially, I was all set to give this place only two stars. I was told to arrive about 15 minutes…read moreearly to fill out paperwork, which I did. Their first appointment is at noon, which was my appointment today, and when I arrived at about 11:45 the lights were mostly off. But they turned the lights on and gave me the paperwork to fill out. I was then told my massage therapist hadn't yet arrived. Hmmm, okay.... she arrived at about 12:10 and took me in right away - but I did get rather turned off by the lack of professionalism in terms of either offering me another massage therapist, keeping me updated on her whereabouts, making sure I wasn't in a rush to leave, etc. Marianne, my massage therapist, finally arrived and took me in immediately and filled with apologies. Anyway, once I was taken in, things started getting better. You leave your shoes by the waiting room, which is a nice touch - it adds to the spa like feel of the place, and minimises noise of people walking around. The rooms are lovely - well lit by candlelight, soft music playing, etc. I didn't love the fact that my body was covered with a smallish towel instead of a sheet, but once I got into the massage I forgot about it. I had booked a deep tissue massage and was a bit turned off by the light touch Marianne had at first, but she still somehow managed to get in there and loosen my muscles. At one point she pulled my shoulder blades out, which I've had done before and usually find myself gasping to not yell out, but with Marianne it just felt like a nice gentle stretch that left me feeling quite limber. I'm used to deep tissue massages being very strong and really working out my muscles, with me grunting from the pain (the good sort of pain, though!). That's not how Marianne did it - somehow, I received a deep tissue massage and managed to doze off! Afterwards she left me dozing in the room, and when I finally got up and got dressed, she met me in the waiting area with some tea and water, a stack of magazines, a blanket, and my choice of daybeds to curl up on and relax. I was told there was no rush for me to leave, and I truly felt that way. I'll be back.

I had my first massage here or as I like to call it "man-sage" last weekend. I am not a fan of…read moremassages, I generally find them pleasant but not something I'd pursue as some do. I generally find a good wet shave much nicer. I was cajoled into coming here and indeed I had originally suggested it to the cajoler due to reviews and proximity. Slightly worryingly the questionnaire described what one would normally describe as 'side effects' as a 'healing reaction'. It seems complimentary therapies are continuing to be good at rebranding. The place is certainly very clean and zen full of furniture from Lom Bok (I have just moved and studied furniture stores). The staff do a good job of putting you at ease. There was quiet music, soft smells and lots of places to meditate. The lady who looked after me was very good, very professional and and concentrated on my back where I get the most pain post swimming. The price wasn't bad at £65 for 45 mins and had a nice relaxing tea at the eng just outside a small garden. If my pain had gone or Id felt better this place would get five stars but Ive yet to find that place. I think I'll continue with my shaves but certainly I'd go back if I was gifted a session.

Simply the best excellent massage was the best time I have had would recommend to anyoneread more

Ok don't let the old reviews deter you from checking this place out! Initially, we were quite…read moreworried due to low ratings on Yelp but these were super old and we also checked the reviews on Google, which were more recent and better. Since it was super close to where we were staying, we decided to give it a shot and we were so glad we did!!! The first time we came here, we got a 60mins couples massage. It was so great that we came back another day and got 90mins! 90mins was perfect. Both times, my masseuse was Nan, and she was amazing! She really pinpointed all the knots on my shoulders and neck and her pressure was on point. My husband got Justyna and Pammy and they were both great as well. It was quite shocking that he enjoyed both masseuses cause no two masseuses are ever the same. So he believes that they might've gone through the same systematic training to ensure consistency and quality. Overall, our two massages were amazing so I definitely recommend checking it out if you're ever in London!

I had an amazing massage with Monika who was both a wonderful practitioner and a very nice and…read morepleasant person! Would 10/10 recommend her, and also the facility itself was quiet, nice, and peaceful. Perfect place to recharge.

I have booked this guy massage me the other day. It turn to be good and fantastic. He is very…read moreskillful and experienced masseur. He know all my 'knotty' area around my shoulder and neck. I felt less tense on my body after the massage session. He control the pressure very well during the massage session. He mainly focused on my tension spots area without wasting time. I felt great after the massage and i would book him again.

What a wonderful experience with Noriko! I had an 8 hour layover in London so I decided to take the…read moreHeathrow express into paddington. My skin has been super dry and dull lately, plus I got a terrible night of sleep on the plane, so I was beyond glad Chi Yu was able to take me as a walk in. Noriko was so sweet and friendly, as was the lady who checked me in at the front (I didn't get her name). The facility is clean and cozy, offering tea or water when you arrive. The facial with products includes eminence products which all smelled and felt incredible. They also specialize in Japanese Cosmo Lifting Massages and Noriko integrated some of that into my facial, which was great and something new for me. The facial was so relaxing I'm pretty sure I fell asleep. I'll definitely make this my spot whenever I'm in London!

Picture this: sitting at my desk on Baker Street. All of a sudden, piercing pain right between my…read moreshoulder blades from...oh, probably 10 years of sitting at a computer hunched over and slouched. You know that burning knot feeling? Yes that. I was dreaming of some relief and started to do a quick search on Yelp for somewhere quite near my office. Nothing too laborious as my day was packed...so just a quick tune-up via chair massage was in order. Chi Yu to the rescue! Lovely staff and very welcoming. From making the appointment, to arrival, and situation all the way to checkout and bidding them adieu, everyone was so very nice. Somewhat sad that this is not a given, but in London it certainly isn't! This makes Chi Yu stand out. I made an appointment for same day with Rie, who was great. I was escorted downstairs to the treatment area, and given 30 minutes of chair massage. Brilliant, just what I wanted. She was very communicative and definitely helped ease the tension. I probably need one every day for a month to really work it out, but this really helped. I took a menu and will definitely be back. Really like the vibe of this place, the atmosphere (also SUPER clean), and the service offerings. Facials, beauty + Wellness massage, reflexology, Thai massage, etc. £15 (plus a bit extra for Rie) --- well worth it.

I wish to comment on my numerous visits for their massage treatments they offered, i tried and…read morereceived with 100% satisfaction always, so all my aches pains on various areas of body were always sorted out, and i went away feeling engerised healthier and happier after each visit there. Since under New Management from last Spring to now, all the Doctors and Therapists who have treated me, have been 100% professional at their application of each of my treatments I received there. Please all old regular and new customers look at their own website, that fully details their treatments they offer, or just call in their shop to enquire about their Chinese Medicine Herbs and alternative therapies they offer to help with so many health ailments and conditions which are not fully be sorted out by other well established ways and methods under the National Health Service or else where. Please visit there if is it local to you, I am sure you will not be disappointed after your first visit but will go as often as you need too to keep yourself in fairly tip top condition. i will be visiting their again this year, for my treatments and will have acupuncture for both my arthritis knees now which I know will benefit me greatly afterwards. I wish the management and the doctors and therapists working there many years of Good Fortune and a successful business as payment of all their professional excellent customer service they all provided to all old and new customers alike. Every one is treated as an individual every time, not like some places we have experienced in the past as just a name not as a individual man or woman. GORDON CUTTER

Very good massage! The masseuses are friendly and did excellent job. Really recommend this place…read more Feeling much better and my back pain is gone .