Came out quickly. Resolved issue with bad circuit board…read more Knowledgeable and fair. Would recommend!

Can not say enough about Jason. He was on time, polite, diagnosed problem in quick order, worked…read moresteady and fixed quickly in tight quarters. Y'all got a loyal customer.

I waited five days for this appointment, and unfortunately the technician chose to walk away from…read morethe job without providing any meaningful explanation. He briefly said he was "sorry," but did not show me what the issue was, what he tried, or why he believed the installation couldn't be completed. I had turned on the AC in the garage for him and checked on him periodically. While I was in the kitchen, he called and said, "I am going to pass." I didn't understand what that meant. He walked past me, got in his truck, and began pulling out of my driveway. When I asked for clarification, he repeated that he was "going to pass," and said he didn't have the proper tools and that the job would take him a day and a half. He had already packed up his tools before calling me. He offered no walkthrough of the problem, no explanation of what he saw, and no guidance on next steps -- only that "maybe another tech would have the proper tools." I was left confused, with my garage contents moved outside and rain expected. If a technician truly believes a job cannot be done, I expect at least a basic explanation of the issue and how they reached that conclusion. None of that happened here. Based on my experience, I cannot recommend this technician. Clear communication and professional courtesy are essential, and neither was provided. To make sure I wasn't misunderstanding the situation, I contacted Precision the same day. Their technician ( Kaleb) arrived promptly, assessed the tight clearance in my garage, explained what he was seeing, and worked through several possible solutions. He even called his supervisor for guidance. HIs supervisor volunteered to come out help, it wasn't necessary Kaleb handled it and No special tools were needed, he completed the installation in about three hours -- installing a higher‑quality motor than I originally expected. He showed me the concern Richard may have had, but it was not an actual obstacle once someone took the time to evaluate it properly. Highly recommend Kaleb, polite, respectful and dedicated to the installation

Mr. Ellis installed two new garage doors (plus rails, motors, sensors...everything) by himself in…read moreone day. Everything works quietly and smoothly. We love our new doors! He's a craftsman, not a salesman. Highly recommend.

So, after being stood up by a small business owner to have my garage door and opener replaced, I…read moredecided to give this company a call to come give me an estimate. Charles came by and gave us an estimate and tried so hard to get it to the price this small business owner gave us. The closest he could get was $150 more! We took it! But he did us one up... he saw that the hinges and the rollers in our track were really bad. He knew that the garage door replacement was going to be about 5 days out, so he replaced them!!! My house is 18 years old... that means so is the door and the opener. Lol It sounded like a new door just with him replacing those! Ryan was the service guy. He was on time, very professional, and did a fabulous job! We love it!! You can't even hear my door open now! Thank you, A1! I will recommend you to anyone that asks who did our replacement!!

A1 replaced my springs on my garage door. I purchased the springs with the 5 year warranty. One…read morespring broke and when I contacted A1 they said it was under warranty but they are not serving this area anymore. I was told from their customer care division they do not honor warranties when they move out of an area. I had to spend $325 to have a different company fix my garage door and they informed me that A1 used 2 different springs on my door. Appears company does not do quality work or stand behind their product.

I am extremely pleased and highly recommend The Door Pros for your garage door repair. They were…read morethe quickest to respond to my Yelp! inquiry and the only service offering a free estimate. One owner called to schedule the estimate and the other arrived to provide the estimate, both done during evening hours when I was available. I needed a new panel for my double door, and they installed a perfect match two days later, on a Saturday, again meeting my schedule. They overhauled other aspects of the door to make it run whisper quiet. The two-man crew accomplished everything in about one hour. Everyone is friendly, courteous, and professional. The price was fair, and this is exactly the type of local business I choose to patronize whenever I can.

From the owner: Locally owned and family operated, we provide our greater Wichita and surrounding areas with the…read morebest garage door services in town. Contact us for your free on site estimate!

OMG!!!!!! My previous Home Warranty company sent the same person to fix my garage door twice. They…read morecould not fix it. The reason they could not fix it was because they were not capable of fixing it. A friend of mine told me that DERBY Overhead Doors had fixed their garage door. I called them, they came right out. My garage door works now better than it has worked in three years! All it took was simple replacement of sensors. It took them coming out twice, but the second time was a charm. It literally took the young man five minutes to fix my garage door. They immediately scheduled an appointment. The young man came early and took five minutes to figure out what was the matter it was fixed in two minutes!!! I will tell you this, no one else will be able to touch my garage door, other than DERBY Overhead !!!

Garage door would not rise more than about 1 ft off the ground. Called Derby Overhead and they sent…read morea technician to my house the same day. Brad was courteous and knowledgeable and explained in detail what he was going to do to fix the problem. About 20 min later he was done. Price for the call was reasonable, response time was excellent, competence was totally there. Very satisfied.

Great service! Came within the time frame they said. The lady who set it up was great and the guy…read morewas so nice and went above and beyond to fix our garage. We will come to them anytime we have an issue. Thanks for giving us excellent service!!!

We had a major problem with our door Friday of Labor Day weekend and could not raise or lower it…read more They worked us in their schedule that day. The technician Donnie was great! He was polite and so knowledgeable. We really didn't think it could be fixed but he fixed it and got it back on the tracks. Thank you Donnie!

They came on short notice and the technician knew exactly how to fix the problem. I couldn't be…read moremore pleased.

People are rude, rude, rude. nothing in stock. Waste of time driving there after they told me they…read morehad it. Then to have the nerve to act like it was my fault. Never again. Not surprised they are out of business.

I live in an old fire station and had to have the operator replaced. They replaced it with a new…read moreLiftmaster operator and new rollers. They were fast and efficient and a very reasonable price.

I am most grateful that Rick was able to come get me out of my garage in a timely manner. The price…read morewas VERY reasonable.