I had the unfortunate experience of working with Anna, and I can honestly say it was one of the…read moreworst interactions I've ever had. First off, it was clear from the start that she was catfishing--what I thought was a professional and authentic individual turned out to be a complete fraud. The online persona she presented was far from the truth, and it felt like I was being misled every step of the way. Beyond that, her behavior was absolutely unbearable. Anna was consistently rude, dismissive, and lacked any form of professionalism. It's like she had no interest in collaborating or maintaining any kind of respectful communication. She was condescending when addressing concerns and made it nearly impossible to get any work done. It was a total waste of time trying to interact with her. I would not recommend working with Anna under any circumstances. Save yourself the headache and frustration. It's rare to encounter someone so unpleasant and dishonest, but unfortunately, she managed to check both boxes. Do yourself a favor--steer clear of her at all costs.

The customer service and quality of the work provided has been outstanding. I have used this…read morecompany for a couple of different projects...from windows to doors to siding. Evening they have done has been great!

We had to catch our sales person, Chris, at his car, to start our order. The lowest sales pressure…read moreon record. In the late 60's people must have hated sunlight. Our house had small single hung, single pane (with screwed on storms), over trimmed, windows. My biggest concern was losing what little light we were getting by installing window replacements. Somehow, the designers or installers, dug out extra window space! Wizards. AND we don't have to look through screens because Pella Windows hide their screens until you open your Pella Windows! The installers were here 4 days and there was never a mess, it was a master class in "clean as you go". They took all the packaging, and old stuff with them. We were left with 16 gleaming windows, 1 new sliding glass door (all with bright new trim), and house paint, landscape, and concrete unworthy of them.

Service after the sale is terrible with this Pella franchisee. We had a whole house window…read morereplacement job, and several components were defective at the time of install. Most were repaired within a month, after several visits, but one part seemed to be impossible for them to correctly source. After ordering the wrong part three times, no one could assure me that this problem will ever been correctly resolved. I will not buy Pella windows again because of this negative experience.

I used these guys about 4-5 years ago and replaced all the wood windows in my house. I got quotes…read morefrom 2 other places.....one was double and the other was triple......so I went with window world. Windows had to be ordered, but were ready on the quoted time, installers were great......on time, clean, professional and efficient. I was a little concerned about the quality with the price difference, but all this time later, the windows still look brand new and I'm saving just over 15% on my utilities. Now......the part that blew me away.....We are looking to sell our home and need to button up a couple things before we do. There is a sheet metal wrap that covers the frame of the window and connects to my siding to keep everything water tight......its white in color.....well, the paint on it started peeling. My realtor said that it could have been from a hail stone hitting it and cracking the paint (again NOT THE WINDOW).......so I called Window World to see if they could get someone out to re-wrap the window. They said "we appreciate your business and have been a good customer, we are going to come out and re-wrap it FREE OF CHARGE". I was shocked. This was not something that was their fault, but chose to take care of me regardless. Now, when I need work done, there is no reason to get pricing anywhere else.......I don't care if they are cheaper, or more expensive, this is where I am going to choose to spend my money. Thank you Window World!

From my first meeting with Carrie in the store, the sales rep who came by my house, and the install…read morecrew, everyone was very friendly and knowledgeable about all my questions. Kyle and his crew were very friendly, professional, and very meticulous when installing the windows. Not so much as a speck of dust was left behind when they were finished. He made a point to show us how to operate the windows and the features they had. I knew they would be good windows, but I didn't imagine just how nice they would look after they were installed.

I had a really good experience. Michael took the time to thoroughly explain the best route for my…read morebroken glasses after the unfortunate Tornado in 2022. He was always available to ans my qts promptly and the office staff were friendly. His technician was friendly and efficient and their work was great. I even recommended them to my next door neighbor and she was pleased with their work. Definitely would use them again!

We had a 60 year old sliding door that just didn't want to slide any more. The original rollers…read morewere shot, and modern replacement roller housing assemblies wouldn't work. Michael and his team from The Glass Guru retrofit the existing roller housings with new roller parts and had our door gliding like brand new in just a little over an hour. Great service from a family owned local business that would have been cheap at twice the price they charged! I HIGHLY recommend The Glass Guru for your door and window repair needs!

Extremely pleased with the whole process beginning with the ease of booking appointment online to…read morethe technician coming out in the time frame of the appointment the nice technician listened to my issue and went to work fixing it. When finished he explained what he did for the repairs very promptly and professionally and at reasonable price

Great service and notification process. Replaced huge spring in under an hour. I highly…read morerecommend them. Broke Sunday morning made on line order that afternoon for them to come on Monday and they texted me when they were on the way.

got very excited for the doors doors to come in three solid doors and three storm doors. They came…read moreover. Got it done in two days. The contractor was pretty bad. He told me he worked on $2 million houses pretty much saying my house wasn't worth nothing. For $16,000 and you figure you'll get an ultimate supreme job. But I have gaps in my doors and they don't close right. Then they came out and said we have to replace a skin coming in a month that the contractor damage. They said there was gonna be no Barewood around the doors or bottom and there is. As it sits right now, it's not worth the money for them to come out and put doors in. There's a lot other places can get it done cheaper. I been on and off the phone trying get this done so my security system guy can come over and finish up his job. The company does not take ownership of the damage and incorrectly that they install the doors. And we don't even want to talk about communication you better just hang that up. They would have really good communication with you at first until you sign the papers to purchase the doors and windows but after that, just hang it up, you won't get a call for a long time.

Renewal by Andersen recently installed seven windows for us. From the salesman, Mike, to the…read moreinstall crew, Davyd, Igor, and Peter Davyohuk, everything was top notch. We are beyond pleased with the product. The Davyohuk brothers were extremely courteous, mindful of our home, friendly, and efficient. When the job was complete, the only way to tell they had been to our home was by seeing our beautiful new windows. Everything was cleaned up and hauled away. We have noticed a distinct improvement with the quiet inside the home, the screens are nearly invisible so our view is unobstructed, and ease of operation is remarkable. I would highly recommend the product.

They did a great job on my home windows. When you only want the best for your family.read more

From the owner: Here at SCK Window & Door Co. we specialize in replacement window and door sales and installation,…read moresiding and painting, decks and much more. Give us a call and schedule an appointment for your free quote today!

Jarod was able to come out very quickly. He got the job done very quickly and efficiently. I was…read morevery pleased and will call Jarod again if I need something done around the house. He replaced my parts inside of my stool.

From the owner: Friendly Handyman LLC is a full service handyman company. Our technicians are very professional,…read morereliable and friendly.

we had all windows replaced and two outside doors and storm doors…read more Good product. Exceptional service by Alphonse's whole crew--good work, very respectful, regularly explains what they are doing or plan to do next. The supervisor Chad, visited regularly to observe the work and explain more to us. Ben helped us decide what to buy--very helpful. The man who had to come two times to measure our odd doors was also great.

We are still waiting for the roof from last years hail storm. Can't even get a start date. The…read moresales person Marcel said someone was going to come out to take another look because of other issues. That was cancelled. More problems keep appearing. When I call I am told Shanda will call me back. She doesn't call me back. she has Marcel call me. Still don't have a start date. I had to sign a paper that now certain items will not be under their warranty. Starting to sound a bit shady