NEVER BUY ANYTHING FROM THIS COMPANY!
Purchased motor and roller door from this company. After only a few months the motor started to foul up. Contacted the store and never responded. Struggled threw a few more months and the motor completely failed.
Contacted the store again, no help. Contacted fair trading, same story but Danny, the useless glorified phone operator, said that many of that model has failed and that it isn't their problem. SAMT won't refund replace or repair the motor.
This company is beyond useless. I have replaced it with a Bunnings unit that worked 100% and I have not had an issue and the warranty is twice as long as SAMT's "industry standard". Stay classy SAMT, when you are being outdone by a Chinese manufactured and Bunnings sold motor you have little to say for yourself.
I have evidence to back all this up, the only step now to take legal action, but for a $250 motor it's not worth it. I just don't won't someone else to go through what I have!
Please for your piece of mind and safety do not use SAMT for anything! read more