I was in need of a suit because I was just over a year away from graduating university and I needed a suit for job interviews.
When I first arrived I spoke with Steve Pelmen, the owner of the shop, made it sound like he would be the one doing the tailoring. He was the one that took all of my measurements. I learned that Steve was not my tailor only several weeks after I had paid, during a phone call when, to my surprise he said, "let me see if my tailor can come in at that time."
During my initial consultation in the shop, I tried keeping the discussion about clothing, but Steve kept talking about Cryptocurrency (Bitcoin) and one of his personal investments that he is trying to promote--neither of which I was interested in.
The store was not particularly well organized.
The interior of the jacket I received was the wrong pattern: I chose a checkered pattern for the interior of the jacket, but the jacket's interior pattern does not resemble the one that I chose. Additionally, the sleeves are a completely different (striped) pattern, which is common in suits that are mass-made (not bespoke/custom). The entire interior pattern including the sleeve should have been the checkered pattern that I chose, or at least the entire pattern should have been uniform, which leads me to my next point.
I believe that the suit was made overseas, and Samson Wardrobe's in-house tailor did some alterations. When the suit first came in, it was huge and needed major fitting--that doesn't seem right at all. I have tried on pre-made suits that fit similarly on the first fitting as this one did. The suit should have already been made to my measurements and then adjusted.
An additional problem I encountered was that I came from Washington state in the US. He charged me the full price in USD over PayPal, and I'm realizing that the price was advertised in Canadian dollars. I accidentally paid him and extra 20%; something he happily overlooked.
My pants are awful--and I mean bad. All of my department store slacks look better. Steve suggested pleated pants for some reason, which was a suit-killing mistake.
When I was in the military I had a better fitted Class A uniform. If I could get my money back, I would. I have been processing this for about two weeks now. I am going to bring up a dispute with PayPal.
The jacket isn't bad, but it wasn't worth the $1600 (USD) price tag. I'm going to try my luck at Indochino or Suitsupply because I need a full suit that looks good. read more