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    Samson Home Maintenance

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

    Services - Samson Home Maintenance

    Plumbing inspection

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    4 years ago

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    K Harris Plumbing & Drain Service - This is after the contractors had to rip out my engineered hardwood floors  and cut out the drywall. Mold was growing underneath.

    K Harris Plumbing & Drain Service

    (11 reviews)

    I tried to reach out to the company via email, before leaving this review but was ignored. I was…read morebeyond disappointed with my experience with K Harris Plumbing and strongly advise others to stay away. I had recently purchased a new home and had only lived in it for 30 days before their plumber's negligence caused my basement to flood. I had paid $7,000 for a sewer line replacement, and despite taking my full payment, the plumber failed to complete the job. He had left my home exposed from the outside, allowing water to pour in during a storm three weeks later. This was no accident -- it was pure negligence. When he finally returned after the flooding, he casually admitted that he had been supposed to come back three weeks earlier to lay cement over the area he worked on but failed to do so. That level of carelessness was completely unacceptable. Because of his negligence, I had to endure devastating damage. My finished basement had to be gutted -- all the drywall was ripped out, mold remediation had to take place, my engineered hardwood floors were destroyed, and I had been dealing with contractors in and out of my house. Two and a half months later, the situation was still ongoing. I still had no floors. My drywall was still missing. My home remained a disaster and unusable, and I hadn't been able to enjoy it since the nightmare began. To make matters worse, I had to miss several days of work to manage the non-ending contractors, all while enduring the overwhelming stress of the constant repairs. On top of that, a strong odor lingered in my house, making it even more difficult to live in. I was forced to stay in a hotel and with family for a while. I am a mother of a two-year-old, and the strain this placed on my family was immeasurable. What was even more appalling was the complete lack of accountability from K Harris Plumbing. Despite everything I went through, I never heard again from Kenny the plumber again after he returned after the flood to put cement on the neglected area. He put me in contact with his insurance company and that was it. This happened in February 2025. Since then there was no follow-up, no check-in to see how I was managing, and absolutely no effort to make things easier for me. Even after I reached out to the company/ Kenny the Plumber via email to explain the severity of the damage they caused and how it turned my life upside down. I was ignored. Not even a single apology or a partial refund. I deeply regret my decision to hire this company. It was devastating to invest in a new home only to have it ruined by the very people I trusted to do their job. I urged others to learn from my experience with this K Harris Plumbing and take caution.

    K. Harris plumbing are reasonable, professional, and reliable. The quality of the product is very…read moresatisfying. Giving 5 stars!!!

    Samson Home Maintenance - contractors - Updated May 2026

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