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    Samshop

    2.0 (1 review)

    Services - Samshop

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    Samshop Photos

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    17 years ago

    Helpful 1
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    A & W Auto Repair

    A & W Auto Repair

    (1 review)

    I would give this outfit negative stars if possible. This…read moresummer I was headed east on I-90 when my truck overheated. I got on the phone and called around Cle Elum and this was the only place but said he could work on it that day. When I got there he took 5 seconds and declared it was the water pump but he could not work on it that day. He said it would be $150 to replace. I left the truck and did not hear back from him until I made a couple of phone calls over the next few days. When I arrived to pick it up he said he also put in a new starter and temperature gauge and the bill was now $400. He had never informed me of this extra work or the increased bill. I paid him and drove away making it to the edge of town before the truck overheated again. This time he said the head was cracked and it would be $1,200 to put on a used head. It took him almost three months to complete that while not returning my phone calls. When I came to pick it up he said he had also put in a new fuel pump and the bill was now over $1,700. I paid him and once again made it to the edge of town before it overheated. When I popped the hood I saw that he had not reconnected the air filter intake housing and it had melted because it was lying against the engine. He also failed to connect the radiator which dumped all the coolant out. However, this time he said someone had given him a bad head manifold. Again there's a long delay before I picked it up after repairing all this. We had sharp words about the additional charges and the incredible long time delaybut he refused to release it unless everything was paid. This time when I drove away the transmission would not work which was very odd because I had not had any problems with that before. Free This guy is a nightmare. Rude, no communication, charges more than he quotes, does not do repairs properly, and does not return allegedly defective parts he claims he needed to replace.

    Samshop - autorepair - Updated May 2026

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