I bought a used International Harvester ambulance over in Seattle and was headed home to Palouse,…read moreWA when I stopped in Ellensburg for windshield wipers and a wash. The ambulance began cutting out intermittently and I stopped for lunch and searched local diesel shops on my phone. Crossroad Garage had great reviews, so decided to try and get there. I called and Brianna said they could diagnose it immediately, but probably not fix it until the next day. On the way there, it died and I towed it in with my support vehicle. They said it was a fuel pressure issue, but needed more time the next day to know for sure. Within an hour of them opening the next day, Brianna called and told me what was wrong, and that parts were available in Yakima, and the repair would be $1800. She couldn't guarantee that it would be fixed the same day, but they would try. I was called at 3pm and told it was ready. When I picked it up, the bill was $400 less than I was quoted. I paid and hit the road. I immediately noticed increased power and nearly twice the previous gas mileage. I made it the remaining 200 miles home without any further issues. Everyone there that I dealt with was pleasant and professional. They quickly diagnosed the issue and repaired it for less than what I was quoted. So happy, that I even bought one of the Black Rifle Co. trucker hats they had for sale!

Amazing service and extremely honest. I was stranded on I-90 at 5:30 pm and their sister towing…read morecompany rescued me (with a Ford F-150 and 20' travel trailer). Because of the dangerous situation, the owner skipped dinner and came to get me out of harm's way after calling me immediately after my insurance co contacted them for towing. Both the owner and his second tow truck driver were professional and friendly. After inspecting and guessing what the issue was they ordered the part that night (with no obligation if it wasn't needed). In the AM, they inspected my truck first thing and their previous night's assessment was spot on. The part came in shortly after and I was on the road a couple hours later. So much integrity!!! As a single woman traveling cross country I would have paid whatever was needed so I'd worried about a huge bill. I was so surprised that the whole solution was just over $400. p.s. after towing my truck they made sure I had a safe place to stay for the night. Talk about above and beyond service wise!!!

We hit the jackpot when we found Dean's. On our way to Spokane from Seattle on a Sunday, our low…read moretire pressure alert came on. We got off the highway and noticed that one of our tires was deflating audibly. I went to Yelp and found Dean's 2 minutes away. I called and Dean said he was closed except for towing but could come in and look at our tire. Amazing!! Within an hour we were back on the road with a well patched, safe tire. And such a nice person! We could not be any more thankful and thrilled. If I could give a million stars, I would!!

If I could give more than 5 stars I would, our car broke down on I-90 and Chris came to our rescue…read morevery fast. He went above and beyond to help us out and even made a stressful situation better. Who would have thought you can have a good time with a broken down car headed for vacation? Not me, but Chris made that possible we were even sad to part ways once he had helped us out.

I just bought a Jeep a few weeks ago. I cannot recommend this place enough!…read moreI had shopped around at a few local dealerships, but Aaron M, the salesman I encountered gave me the best service. A complete "Nordstrom Experience". As a woman coming in solo, this process was intimidating! From the Aaron, the salesman, to the GM Mark, to the floor manager John, to the service department Bryan and Rachel, to the shuttle driver Skyler. An excellent experience, and I'd highly recommend them to this community.

Bought a Beautiful Jeep Compass in 2019. When service issues came up surrounding the aux battery in…read more2024, I was sold a faulty replacement unit at the dealership. I reported the problem immediately and repeatedly, only to be told that it was my fault, then ghosted by the service department, by Stellantis, by Jeep Wave... They refused to return my calls and I couldn't schedule service. The issue has affected the main battery, Uconnect system and the backup camera, too. The "free" patches and USB fixes come with diagnostic, labor, and service fees. No more OTA updates! Now my extended warranty has expired. They will not return my calls, have blocked my ability to email and will not help me. The really sad part is that they used my original review from here in their print advertising--it was hanging in the shop last time I was there! Also the fixes would be super cheap for them and only fair for them make things right. Sad.

I had a great experience with ProStar Collision. From start to finish, they were extremely helpful,…read morehonest, and straightforward. They took the time to walk me through the entire process, answered all my questions, and provided solid advice so I knew exactly what to expect. It's clear they truly care about doing right by their customers, not just getting the job done. The work was high-quality and the customer service was top-notch. I highly recommend ProStar Collision to anyone needing repairs, you'll be in good hands.

My 2007 Chevy Pickup needed a little sprucing up, and I needed some advice on the future of the…read moretruck. ProStar made it look amazing, I had no idea that pretty truck was under there! The advice I got on the slightly rotten bed was solid, honest, and no BS. I would go back any day of the week.

Took a road trip and ran into unexpected car trouble. Called around and this was the only…read moreestablishment that would take us in last minute. Took care of our issue at low cost and gave us a thorough recommendation on what to repair. He also took the time to call around local establishments to see if they would be able to fix the problem (possibly at a lower cost) and recommended those places. Honest, meticulous, and works with integrity. Highly recommend.

My car died while I was driving it and had it towed here…read more After 4 hours of diagnostics and $600 later, Darrell told me he found metal in my oil and it'd need a new engine (basically it was done for as it wouldn't have been worth an engine replacement). Knowing to never trust a mechanic I do not know, I got a second opinion. Darrell hadn't even drained the oil that he said he found metal in and no metal was found in it when it was drained. I've truly never met a shoddier mechanic. Sounds like he can do some minor air conditioner repairs from the reviews I've seen, but figured I'd give a real review of his diagnostics. By the way, all my vehicle needed was some new spark plugs and ignition coils, under $200 repair. It's running smoothly and definitely has years before it'll need trashed. Don't go to this guy unless you want to waste money and potentially be out a whole car. If you want a good recommendation, go to Auto Care Experts in Yakima.

Incredible service! Dillion is an extremely knowledgeable technician. He provided us an…read moreinvaluable service when our motorhome broke down after hours on Snoqualmie Pass. If you are in his area and need help, give him a call. He kept our vacation on schedule. Thank you, Dillion!!

If you're in need of any repair work look no further! Dillon can fix it all. From heavy equipment…read moreto semi trucks and everything in between. Dillon has been repairing and maintaining our equipment for years. We couldn't be happier with the service we receive. The price is great and the job is always completed on time and correctly! Thanks!!!

I have been using mike since 2006.Never had a problem with them.And I trust them.They don't try and…read moretalk you into fixing more than you need.Fixed right the first time,every time!

Everyone has nightmare of taking your car to a mechanic and then getting completely screwed...well…read morethis is place is it!!! Worst nightmare! I left my truck there and not only did they brake more things than fix but they charged for completely made up things! Terrible service, very sketchy place...stay away!!!

We were having some brake issues so left our car to have them checked out. When we returned they…read moreoffered us knowledgeable advice and at no charge! Highly recommend this automotive repair company!

I almost never write reviews of businesses, however, I need to make an exception. The folks at Cle…read moreElum Automotive are outstanding. In the 3 years I have been going to them, they have been honest and have provided outstanding service. Most import to me is that they are good to their word. If they say it will be done by a certain time, it will be. They charge a fair price for what needs to be done. I have sent friends and neighbors to Brian, Jeff and co and they have treated everyone with integrity. Their work is great and always done right the first time.