I've used them 4 times, always there early, always takes charge of loading & unloading our luggage;…read moremaybe a bit pricey, never compared other prices, I'll definitely use them again

i have used this company in the past for a many rides to the air port and every time they have been…read moreoutstanding . just used them again last week . always on time and always dressed nicely. thank you once again ! will continue to use you again Sandy

I booked a limo ride for a short 15 - 20 minute pickup and drop off from a house to wedding venue…read more I booked the reservation online with all the info. It never officially gave me a price for the ride but I figured it couldn't be too crazy and said that the quote was pending. Only to find out they charged me $1,008 for a 20 minute limo ride saying there is a 4 hour minimum. I called the company to see if there was any way they could take some off since that was nowhere on the online booking and we only used them for 20 minutes. They said no and hung up. Very upsetting. Not to mention the 20 minutes that we did use the limo for, the music and sound didn't work so we sat in silence most of the trip. Overall not a great experience and now I'm out $1000 for a lousy 20 minute limo ride. Would not recommend this company.

Danvers Car Service has been a great find. Getting to or from Logan airport from the north shore…read moreis always anxiety producing but Danvers Car Servise has proven to be a trusted and reliable limo service. Mr. Dahani is a particularly responsible as well as a caring driver. Our plane was early and our luggage was very late and Mr. Dahani was there throughou, patient and very composed. We felt bad for his inconvenience but he only cared that we were content with his service. As an owner of a business myself, I really appreciate his customer care I highly recommend his limo service. Joseph Palermino.

iBoston Limo really took care of me. After a flight…read morecancellation, then a rebooking, then an extended delay, I finally got to Logan several hours late, after 10pm. When I called to let iBoston Limo know of my changed itinerary, they were already tracking my inbound flight; I didn't have to worry about them. The driver met me with my name on a sign - and when you're exhausted, this is important. He was friendly, efficient, and got me safely to my destination. His Escalade was clean and comfortable. Booking with iBoston Limo was easy; they're available 24hrs. I couldn't ask for better service. I will be using iBoston Limo again - highly recommend!

Very frustrating and unprofessional experience with IBoston Limo…read more When I booked, I received a confirmation email that was essentially just a receipt. There were no pickup instructions, driver information, or contact information included. By the time I arrived at the airport, I still had not received any communication from the company, so I had to Google IBoston Limo myself just to find a phone number. I called twice and spent about 20 minutes wandering around the airport trying to figure out where I was supposed to meet my driver. When I finally reached someone, instead of helping resolve the situation, he immediately became argumentative and yelled at me, insisting that he had texted me. I explained that I had not received any text and had been checking my phone constantly, including while I was on the plane. He continued to argue with me, hung up, and then sent me a screenshot showing that he had supposedly texted me. Whether there was a technical issue with the text or something else went wrong, arguing with a customer who is stranded at an airport and cannot find their driver is an incredibly unprofessional way to handle the situation. A simple apology and clear instructions on where to meet the driver would have resolved the issue immediately. Instead, the interaction made an already stressful situation significantly worse. Once I finally found my driver, he was lovely, courteous, and professional. Unfortunately, everything leading up to that point, from the lack of pickup information and communication to the way I was treated when I called for help, was unacceptable. I will not be using IBoston Limo again.

I had to make a last minute trip to Massachusetts because of a family emergency. I was already…read morestressed, arriving at Logan pretty late and wanted to book a car service for ease. I called Boston Executive Limo Services and they were able to accommodate my less than 48 hour request. Everything worked as it was supposed to: I got follow up email confirmation, had a text from my driver when I landed and he was right there with the car when I arrived, even with my flight being 20mins early. Super professional, immaculate car and great efficient service.

Would have loved to use them, but they ban reservations that aren't at least 2 days/10 hours…read morebefore. Maybe not make it a broad ban and let people call to see if you're available? Update: Still sorry about my own experience, but VERY IMPRESSED by the kindness and professionalism of your reply. Thank you!

Great guy! Great driver (and my hubby doesn't trust hardly anyone to drive him anywhere). Great…read moreservice. Have used him many times... prompt, professional, and recommended!

Reliable. Safe drivers. Excellent selection of clean, upscale vehicles. Highly recommendread more

Excellent & Professional On time and efficient…read more THANK YOU ACL 1000% recommendation!

I have used ACL for over 20 years and have never been disappointed in their service, always on time…read moreand the drivers have always been terrific. I traveled extensively for many years going to and from Logan Airport and even when I was delayed returning they were there waiting for me.

Huge shoutout to Ken! I used his driving service this morning and he went above and beyond. He's…read moreincredibly kindhearted and provided a wonderful experience. Highly recommend him for anyone needing reliable transport.

Fantastic service and staff is top notch. Only use this…read morecompany to get in and out of airport .

We've used this company on two different trips to Boston and both times have received excellent…read moreservice. We're here for medical appointments, so Covid-precautions and cleanliness are very important to us. We appreciate the clean vehicles and mask wearing. The drivers have all been safe, courteous, helpful, and on time. We will definitely use them again.

Yet again, a very positive experience with Boston Airport Express from and to Logan airport to…read morevisit family! The drivers know me by name, are very professional and safe drivers. Booking online is easy, and I get a confirmation booking text and email. Then the day before, I get a text that the driver has been assigned with his name and license number. The drivers always show up early! I rest easy knowing I don't have to worry about my car being on time.

Reserving the car service was easy and fast, the response time to my questions was very fast, and…read morethe price was the best out of all of the quotes I obtained. It was just what we needed to get our son home from a trip to Japan back to college from Logan Airport after midnight. We weren't able to make the trip to Logan to give him the ride ourselves, so we had to find a reliable and trustworthy way to get him back to campus, and I'm so glad we found Regal Coach Boston. The owner was responsive and gave his personal assurance that all would work out well, and it did. The driver contacted our son and us while he waited to meet our son at the terminal, and made it very easy to connect, even though my son's flight was delayed. We are very appreciative. We will count on this business again in the future.

Do not recommend this service, unreliable drivers. If you are trying to go to Logan you are better…read moreoff getting an uber.