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    Sam's Club

    3.0 (151 reviews)
    Closed 9:00 am - 8:00 pm
    Updated 2 months ago

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    Sam's club app does not work 3 weeks in a row and "customer support" does not help in any way
    Jenna S.

    If I could give zero stars I would. We set up a sam's club membership for convenience and to make our life's easier. However, this has been a never ending mess. Our app has not worked this whole month and each time we call sam's club support line, it's a dead end. UPDATE: The gentleman told us it's 2 cars per 24 hrs to get gas we waited til this morning to go out of town and just as we thought the app to get gas DID NOT work Also the pumps are from the 70's and I was told they will not be getting pumps or anything new changed until next year. Absolutely ridiculous, we will be ending our sam's membership if this does not get fixed.

    Don't see this at Costco Two employees that ignored customers request to help them.
    Susan M.

    Customer service & safety. Two employees chatting, ignoring everything. A customer needing assistance getting something on an over head pallet (not merchandised, shrink wrapped over stock). Several times I called out to them to please help him- they were so into their conversation they never acknowledged the customer. My son grabbed it for the customer. No worries the employees never paid attention. Don't see this level of customer service at Costco

    Mike L.

    We stopped by this Palm Desert location before our road trip home to pick up a few items for dinner (we packed a cooler to hold our adult beverages originally). The staff were all very pleasant, the store was clean throughout and the shelves were well stocked, neat and organized. It was one of the better run Sam's Club I have shopped at that are not ones I shop at on a weekly basis. The only small bummer was this location did not appear to have the option of pre-ordering from the cafe on the Sam's Club app. Since we only wanted a couple of sodas to go, and did not want to wait in a long cafe line, we, just grabbed a couple of empty cups from one dispensers mounted at each register and used the Scan N Go app to scan the UPC ion the cups to pay for them in advance.

    Prim Rib Mini burgers, 18 minis
    Gloria D.

    Sam's Club shopping was so FUN, it was my first time. The demo was so delicious, especially from Pam, her Prime Rib mini burgers were so delicious. I literally went from aisle per aisle to explore for my own experiences, employees are so nice and helpful and hardworking. Thank you for making my shopping experience at your location so relaxing.

    Trailer with a missing tire

    Had the absolute worst experience with the tire center. We blew a tire on our trailer and called to see about getting tires. They had 5 available and said they were open until 7. We arrived at 6:10 and the employees Marco and Tony both stated that they had had a bad day and were not going to replace our tire. We got the manager and she tried to convince them but said ultimately she could not make them replace our tire. This is the worst customer service ever. The basically said they were too lazy to do it and just wanted to go home because of their "hard day". Completely unacceptable. Here is the picture of how we entered so clearly we could not drive around like this for long. We ultimately bought the tires and called a mobile service to install in the Sam's Club parking lot. Sam's Club should be embarrassed by their employees. Zero work ethic and pure laziness.

    CAT FOOD WITH MAGGOT'S

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    9 months ago

    Very easy access to everything. Very clean and the employees were very hopeful... We will be back again very soon

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    Page 1 of 4

    Ask the Community - Sam's Club

    I'm confused. Twice now I've been asked to renew BEFORE my year was up. Do you go from year to year, or from the date you renew?

    They renew you early- you've lost days, weeks, months on your YEARLY membership.

    View All 2 Questions

    Review Highlights - Sam's Club

    Scan n Go is the way to go, which Costco does not have.

    Mentioned in 2 reviews

    Read more highlights

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    (358 reviews)

    $$

    Always clean, organized and not so crowded compared to other locations…read more I asked Amy for some very reasonable assistance at the self-checkout tonight and sadly she was extremely dismissive, a bit rude and kinda stormed off without helping me. Luckily Ray stepped up and was more than happy to assist with grabbing me a box while my hands were full. His customer service definitely made up for Amy's lack of. Hopefully management keeps this in mind when considering promotions. :)

    Stopped by this Costco in Palm Desert to fill up on gas, and go inside (if not too crowded). Found…read moreit to be so less crowded than our neighborhood SoCal ones. Gas has reached over $6 a gallon now, so actively looked for a Costco while traveling from Palm Desert to Joshua Tree. The entrance to the gas station is not meant for high volume, with the eight lanes (4 islands, 2 pumps each so no need for parallel parking in a middle spot) having space for 3 individual cars behind. Once those fill up, there is no space except to go out to the street. Price was significantly less than the surrounding stations, and the paying/pumping was exactly the same as every other Costco (one tap if you have the Citi Costco card). We did go inside the Costco, with the mandatory membership card tap to enter. Once we got our few items, lines weren't too bad with additional checkers using hand held scanners to individually scan each item in the cart, eliminating need to have to put any items on the conveyor. It does make it faster...it's not Amazon Fresh that needs the RFID 'scan the whole cart at once' technology, but Costco. The food court is inside and wasn't too crowded, and would have stopped if we didn't have other plans. The $1.50 hot dog/drink special always tempts me.

    Clark's Nutrition & Natural Foods Market

    Clark's Nutrition & Natural Foods Market

    (186 reviews)

    $$

    I wish we had a Clarke's in every city! Their fresh produce is second to none, as is their product…read moreselection overall. I am confident their products are well curated for healthier ingredients and reasonable prices. I spend a bit of time in the supplement section updating my apothecary and the helpful support and advice I receive is always welcome. Everyone is friendly and Clarkes is clean. Bonuses: vit B shots on Fridays , complete makeup and healthy skincare options, and a yummy cafe! Stop in an check them out!

    I was super impressed coming into Clark's today and honestly am super jealous I don't have one…read morewhere I live. This is the Mecca of nutritional supplements and health foods store. Think Sprouts or Whole Foods but 2x on the variety and supplements. This store is extremely organized and well labeled. Being my first time I initially thought it would be a bit overwhelming to navigate this store but their isle layout and big signs made shopping much easier than I anticipated. Also the staff were available and helpful! This is always a big plus when staff can be found stocking shelves and are willing to make eye contact to help you lol. They have a large dry goods section with sauces, Pastas, chips, drinks and spices. Also their wellness isles with protein powders, supplements and health foods is bigger than anywhere I've ever seen. I'd say their only sections that weren't super big were their meat counter but that seemed reasonable to me. You are really coming here to get more unique items and brands that some big retailers just aren't carrying yet. I found some Wasa crisp bread crackers here that have been hard for me to find lately so that was a nice surprise. Again, really impressed with their staff and customer service. 5 stars for willingness to help and also having adequate staffing to support multiple customers at once. Checking out at the register was a breeze and they have an ample parking lot. When I come down to the desert I'll definitely be stocking up on dry goodies here.

    Habitat for Humanity of the Coachella Valley - Habitat for humanity $119.00

    Habitat for Humanity of the Coachella Valley

    (49 reviews)

    $$

    I don't know why people are only giving it the restorers this place has so many things and so many…read moredifferent things. It is all organized with different sections. There's an electric section there's a shoe section there's a furniture section. There is a tools and fix it section some people are saying that the Help is not very Helpful. I did not go into Habitat 4 Humanity for a coffee and danish with the people who work there, but I see what you mean there's one lady there. I don't know her name just stay clear her there are two men that I find work there and they are very nice. I have found a couch there that was super clean and made by this famous furniture person when I looked it up on the Internet these couches go for over $6000 and it looked like it was in perfect condition. I also bought a dresser there. I will post a picture of it. That is also in good condition and the price was right. There's a different color each week and there's 50% off of whatever color that is I find it hard when they are putting out a new color there aren't many things with that color so I agree with one of the other Reviews but every time that I have gone there, I end up with a few things and it doesn't cost me that much in the back is the pick up for furniture and drop off for your donations. They also have a number to call if you want them to pick it up from your house for free. It has to be in pretty good condition though. They also have a deal where for $75 they will deliver it three different items but you're not guaranteed when they will deliver. Habitat 4 Humanity does wonderful work and so I don't mind if they're a bit standoffish. They are much less expensive than Goodwill, which is now like a boutique and very pricey for the same things they used to sell for a dollar. But that's another review. Habitat 4 Humanity is a great store with there all the time and as I said get there early so you can get first dibs at the new stuff that arrived the day before it's a fun place to find bargains so go in there with no expectations. I know have a great time.

    I do recommend this place, but the prices have gone up quite a bit--especially in the clothing…read moresection. Shorts are around $6-$10 and shirts can be as high as $10 which is comparable to stores like Ross or Marshalls. At that point, I'd rather just buy new. It also explains why they seem to have such a large inventory of clothes, they're just not moving at those prices. They used to be much more reasonable, so it's a bit disappointing to see the change.

    Sam's Club - wholesale_stores - Updated May 2026

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