I sometimes stop at this Sam's Club if I'm in the area. I find it interesting that some items are cheaper here than at the Torrance location. It seems like they put things on clearance quicker than the other location. But what keeps me from this store is the awful parking situation and trying to leave the parking lot. Since they have a gas station, the lanes for shoppers merges with those filling up for gas. The only way around this congestion is to come early. read more

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This place always has a long line that goes out the driveway of the parking lot which isn't safe. I wish they could reroute the traffic like how fast food places handle their lines. Gas prices are not as competitive as it used to be. read more

Sam's Club - Wholesale Stores Near Me - Gardena, California

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Horrible customer service. First off. I placed an order a few weeks ago and driver literally threw my canned drinks over a fence, even after code was given. 2nd, In 10/05/26, my wife placed an order. they charged my wife's account, but didn't process nor delivered the order. 3rd, we placed the same order again today, 10/06/26 with a 6pm-8pm deliver window. Received an email at 7:30pm, stating order is delayed less than 2 hours. I waited till about 9pm, called customer service and Mauro, the rep, tells me I should have called earlier and perhaps I would have been helped. He also stated that the club was now closed and there was nothing he can do. This is ridiculous and unprofessional way of doing business. read more

Sam's Club - Email received from Sam's Club. - Wholesale Stores Near Me - Gardena, California

I've grown to appreciate Sam's more since they introduced the scan and go option for check out since using the registers here are a real pain in the buttoosky due to the number of customers. Lining up here is reminiscent of waiting in line to get onto the Matterhorn at Disneyland, although the amusement park might be more expensive the way they keep raising their prices. They do carry a variety of things you can't find at Costco so having both memberships isn't as redundant as it may seem. I especially like the variety of beverages here like Propel and Lipton ice teas that are rarely found at Costco. The premade salads here are exceptionally good and reasonably priced. The sheet cakes like birthday cake aren't overly sweet like the kinds you find at most grocery stores. It's really worth going to both stores to see what they carry at least once a month so you don't purchase something you're just settling on rather than the item you actually want. Gasoline is better to purchase from Costco due to the higher grade of gasoline carried by them. read more

Sam's Club - Awful checkout setup. Long lines extend into merchandise aisles. Need to check length of lines 1 by 1. - Wholesale Stores Near Me - Gardena, California

Budget friendly and a consistent variety of products is the thing I enjoy the most when shopping at Sam's Club. A special shout out to the bakery that is always helpful. Those gas prices cannot be beat!! read more

Sam's Club - Wholesale Stores Near Me - Gardena, California

Normally my visits are five star ratings but I'm not sure what has happened for today. Today is Tuesday, May 5, 2026 and I'm not sure what's going on but Sam's dropped the ball severely this morning. Not only was products understocked but also missing. Are normal go to's wasn't in the shelves. If this happens again I'm changing locations. read more

If I can do a 0 Star you best believe I would!!!! I submitted my online order since Thursday and it should of been ready since 4pm. I got there at 4:40pm, and my order got delayed 2 more times. They finally sent me the txt that it was ready, when I inquire for it they informed me that it was still being picked out! So why send out the ready msg in the 1st place! At that point I've already been out here waiting 2hrs. This is the last time I'm ordering from this D*** location!! They would also bring out other people's order that would only be waiting out here 20-25 min. They pick and choose who's order they want to take out! read more

The Service: Many staffs on the floor wearing their working vests, easy to identify. Friendly & helpful service. The merchandise: Wide varieties of products and good deals too. Very clean & organized store. The Parking: Large parking lot read more

Sam's Club - Wholesale Stores Near Me - Gardena, California

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Costco Vibes. My first time in Sam's Club in over 20 yrs. It's like costcos business side. Smaller packs. The price is better on some items especially the meats, fish,seafood and chicken. Everything is neat and organized. So spacious. Now I need a membership here as well. read more

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The only not so great thing I have to say about this Sam's Club is that they need a bigger parking lot. Other than that, Sam's Club's won me over during the pandemic when they offered curbside pick-up and later when they had scan & go on their app. I just found out if you have a Plus membership you can have groceries delivered to your door if you spend at least $50. We were in the area and stopped in on a Saturday evening to get a few things. The parking lot was full but we were able to find a good parking spot. We used scan & go and were out of there in 30 minutes or less. read more

I love my go to Sam's Club! Wish they wouldn't run out of stuff so quickly. But that's a good sign that means a lot of people come and merchandise is always rotating read more

We received our pick up order confirmation, arrived on site, parked at the pick up spot, and waited for over an hour. Went inside to find someone. Wish I looked at reviews beforehand. Costco would never. read more

This Sam's Club has a little kiddy toilet in the family restroom. I was excited to put my toddler on it, but it was too big for her and she fell through the seat. Oops. read more

My order wad ready when I got there. Fast friendly service. It took a a few minutes to get my order. This is the service that I remember and appericate. Thanks to all the hard working employees there. read more

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Sam's Club is definitely one of Costco's main competitors and overall it's a very good place to shop. However, there are a few things that could be improved. In today's digital world, it's surprising that Apple Pay is still not accepted here. Adding this option would make checkout much more convenient for customers. Also, on weekends like Saturday and Sunday, the waiting lines at the registers can get really long. If they could open more registers or add more staff during peak hours, it would really help reduce the wait time and make the shopping experience smoother. Other than that, the store itself is well organized and offers good deals, but these small improvements would make a big difference. read more

Sam's Club - Wholesale Stores Near Me - Gardena, California

This location is BUSY! I visited on a Sunday, about an hour after opening, and it was already crowded. The parking lot was packed, and I ended up waiting 45 minutes in line. While the store was fully stocked with all the items I needed, the long lines were made even worse by a few broken registers, which slowed things down. One downside is that, like other Walmart properties, they don't accept Apple Pay, so be sure to bring a physical card or cash. I love the affordable food options at Sam's Club. You can't beat a hot dog and a drink for $1.50, and the pizza slices are huge for just $2, including a drink. While I appreciate the convenience and the prices, if you're planning to visit on the weekend, I'd recommend getting there as soon as they open. I may try the Torrance location next time, but I'll definitely return to this one. read more

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This lousy store never has shopping carts. People have to go searching for carts in the parking lot or carry their groceries by hand throughout the entire store. On top of that, the employees act like they're doing you a favor with their arrogant attitude. read more

Nancy that's work the exit at the Sam club In Gardena is rude and don't know how to talk to customers. She told me she will have manager cancel my membership . I let you scan my barcode there is no reason to check my basket . You let three Mexican families thru with no problem but you see a black family and stop us . read more

Sam's Club Battery Prices seem good when you first shop but beware that if it goes bad you might not get a replacement under warranty. Sam's Club offers a 3 year Free Replacement on their Car Batteries, however they will only cover replacement of one battery during that 3 year time. If you get a battery from Sam's Club and it's bad or goes bad within 3 years and you have the original receipt, they'll replace it, if the next battery goes bad you're out of luck! I needed to make two appointments for two trips and spend 5 hours at Sam's Club Auto Center to get the 14 month old battery checked and then finally get told that the bad battery is not covered since it was already a replacement 14 months ago. It's Not My Fault their batteries Fail! The good old days of Sears Automotive replacing Die Hard Batteries for free for 6 years without the receipt is unfortunately gone. read more

Sam's Club - Sam's Club 3 year Warranty Battery 14 mos. old but not covered by warranty. - Wholesale Stores Near Me - Gardena, California

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They cheat on gas pumps pricing i usually take photo of pump after purchase but i was in a hurry. I pumped $26.00 yet my emailed receipt says $26.01. Only a Penny but how many people do they do this too? Never a manager Need a 15-20 minute wait read more

Sam's Club - Cheaters - Wholesale Stores Near Me - Gardena, California

Customer Service , no one is answering the phone And if someone does answer , the wait time to get to a live person to assist is close to impossible they made you wait another minimum of 10 minutes then The CALL DISCONNECTS. read more

I've been calling trying to get through and the phone just disconnects. My pick-up time was 2:00 PM today and it is now 3:16 PM, and no one is helping. I understand this is the holiday season, but this is highly unacceptable. No need to respond with that canned macro either. Just do better. read more

Sam's Club - BS - Wholesale Stores Near Me - Gardena, California

I love the people who work at Sam's I would to mention that an employee who worked at the customer service was such a great help. He name is Jazz She was very attentive to my situation and I left there a happy camper. She deserves a raise read more

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I really like that Sam's club has a gas station and scan and go. This location gets very busy but overall it has the items that ny family needs so close to home. read more

The amount of time customers have to wait for chicken is ridiculous. There's only one employee working. So cleanliness is lacking. The chickens have been ready for 10 minutes and customers are still waiting for the worker to come from the back and pack them. Not to mention the worker from the front came asking for twelve chickens. There needs to be a better system IMMEDIATELY. At 4 p.m these chickens will be sold. Get it together. read more

No customer service. I went in store to get a membership and let the employee at the customer service desk know that I'm senior and I would like the senior discount. The girl at the desk said Sam's club doesn't offer senior discounts . I told her it's all over your website and I have friends that are seniors that have memberships. All of the sudden she has to go management to approve, keep in mind I have my drivers license on me. I went ahead and paid the regular membership because the line started to get long. There is no more customer service...especially at Sam's Club. read more

Shout out to Anthony at curbside pickup!! As soon as he came to put my order in my trunk, I realized I forgot to order a case of water. He offered to get one for me and that I can just use my scan-and-go to pay for it. I told him no, it was ok, but he insisted it wasn't any trouble. And within 2 minutes he went in and came back with my water. That's what I call customer service!! I hope Management reads this and give this young man a well-deserved raise! read more

I was at the Gardena location today and I was trying get the Sam's Club app to work on my phone. As I was sitting in the aisle trying to figure it out, I was met by one of your friendly employees named Jennifer. Jennifer helped me out big time getting on the app. Her friendly demeanor and big smile made me feel very welcome. It's employees like Jennifer that make a business great. I am happy Jennifer ran into me and helped me get back on the Sam's Club app. I forgot my membership card today and thanks to Jennifer I can get gas at Sam's Club too. Before she left me to shop, she asked me if there was anything else she could get me. I asked if she had the winning lottery numbers and she said didn't. She was very fun to deal with. Thanks Jennifer, you made my day Jay read more

This place needs a better system. This is a billion dollar company and needs better management. Unfortunately corporate companies do not care beyond the bottom feeders. Customer concerns are often looked over and it never reaches the corporate level. Just a customer service representative that takes your complaints and follows the chain of command. Hopefully this gets to the branch manager. There needs to be a better system in keeping your lines in order. 3/2/25 before the 10am opening, there was a stampede and crowds of people from all directions waiting to get in. There were multiple different lines waiting to get in wrapped around the building, one at the front that exceeded all the way down the parking lot, and a couple of lines to the sides, and so many people scattered in all directions. When the doors opened, the crowd rushed the entrance. People were shouting at each other who were cutting in line--causing chaos. This should have been a system implemented in place many years ago. No one wants to take accountability. It was so crowded and there was no order. There needs to be a crowd control incase of fights and stampedes to prevent dangers in the future. We ended up leaving because it was so unorganized and chaotic. Since the people cutting were unruly--this company needs to create a better system walking in a formal manner/line. The setting outside looked like a bomb went off with ants scattered all over. This place needs to DO BETTER. read more

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Well stocked store. Bad part, during the day, at random times , They decide to shut down the walk In refrigerated area for milk, fruit, and vegetables, to stock that area, This causes a pile up of customers waiting. And this is for an unknown duration. Why the heck cat they do this at night? read more

Good lord what is wrong with this store always have issues with the checkouts And all the checkers do is gossip about what they did I don't need to hear what they do and no one else does Nancy the checker is something else And the bs of 5 cases of beer Get your shit together read more

Hi, just wanted to say it was pretty frustrating coming in before closing to grab milk for my baby, only to find the dairy section already closed at 7:30 when the store closes at 8. On top of that, employees were already rushing people out by 7:45. I completely understand wanting to go home, but if the store hours say 8 p.m., customers should still be able to shop until then. read more

Purchased their prepared (heat & eat) brussell sprouts and their prepared Italian herb, rosemary chicken breasts. Very convenient but EXTREMELY SALTY!! I wish you would hold back on the salt, so that my husband, who has hypertension, can enjoy. I would imagine the poor seniors who are unable to cook their meals & result in developing hypertension, from these prepared meals. Although, it's a convenient purchase, its definitely not worth developing an illness over. Please lay off the salt. Allow your customers to add salt, to their own taste. PLEEEEASE.... The warehouse, overall, is nice. Clean, neat & in order. Kindest regards read more

ZERO STAR RATING: Heinous!! 1/17/2026 around 11:43am. Right now @7:00pm I am trying to get through a call pressing different options in departments. No one answers the phones and they clearly rolling over... So I will express the experience here. My father ( elderly 85 little hard of hearing) was trying to get through between an across conversation happening with the water sales people and a customer ( RUDE!!!) from across in the way; as my father was saying courteously " excuse me " to get through about 4 times, even Looking up at the male customer (6'4") talking across to the water sales people; that male literally yelled and told my father passing through finally "F'n A$$hole". I'm sure I do not need to spell that out. And he said it with such anger at my father. I heard that and quickly I literally yelled and told him from where I was grabbing water; " DON'T YOU EVER TALK TO HIM MY FATHER LIKE THAT AND RESPECT YOUR ELDERS‼He could have moved a little to let people get through. In addition, your water sales people need to either go up to the customers or have them move to their closer side To discuss. The whole time they stood in their same area. I told them too that they should do that. Overall all three 3 did not at all apologize nor comment afterwords about the situation. Nonchalant. As far as I'm concerned that was clearly the most heinous behavior expressed to my father in public at your TORRAMCE SAM's Club #06628; verbally abusive! towards an elderly ! UNACCEPTABLE!!! read more

Just stopped by for gas. It was quick and easy. No lines to wait and we literally just drove up,pumped gas and were on our way.

I just recently joined Sam's club and I love it! Especially since I can check out using my phone. Scan n go! Perfect option.

This Sam's Club has the worst fruit quality! From the outside looks delicious, but the pieces towards the center are bad pieces.

Only 1 person working at curb side section. 30+ cars waiting. Only 1 person working at curb side section. 30+ cars read more

Sam's Club - Wholesale Stores Near Me - Gardena, California

Love the Scan & Go feature! Even when the store gets busy, it makes checkout quick and stress-free. I've always been able to find what I need, and the café is a nice bonus--especially for the kids, who love getting a treat after shopping. read more

Terrible experience every time I visit this Sam's Club. I ordered food through the app, followed the instructions, and was still told to wait in a huge line that formed after I arrived. The process is confusing, customer service is poor, and nothing is clearly explained. I got a refund and won't be coming back. Convenience isn't worth the hassle. If I could give this Sams zero stars I would. read more