Blew out a tire last week on the highway leaving work. I called these guys since they were the only…read moreones open after 6 and they said if you can be here by 6:15 we can get you in. Got there just in time, and they replaced my tire in less than TEN minutes... crazy fast, very nice guys. My tire had a 1-inch gash in the sidewall so no repairing it. Would definitely come here again if I got a flat!

Never Again!!!! this is lengthy,but it needs to be told…read more On thursday 10/16/28,I went to Dunham Tires @ 6137 Dunham Rd to get my front passenger tire checked out.I was told there was a leak around the rim,and they can seal it and it'll be $25 + $2.00 for debit card.I paid and was On my way! Later that evening tire pressure light came back on so I put air in the tire,light went off,but I noticed that the valve cap that I had on the tire was not the same cap.My caps were BMW caps(see illustration)I took my car back on Friday morning,told a whole different crew about the tire and the cap.They then removed the tire and did the l OK soap & water test,in which they didn't do on thursday.I was told by the owner there was a small hole in the tire and it'll cost me $25!! I said "had they did it right yesterday they would've known this,so why do I have to pay again"? This man got irate and said"do you want it done or not"? I said "yeah,I want it done, but why should I have to pay again,and how are they going to compensate for the valve cap"? he said"ok! I'll charge you $15" I said "I'm not paying again "! this disrespectful fool became aggressive called me a slave,a bitch and then put his finger in my face and balled his fist like he was going to hit me! I told him I was calling the police and he said"get the fuck outta here" and I said," I'm not going no damn where until the police get here,mutha fucka'! oh yeah I'm at the height of my pisstivity at this level and I had my 89 yr old dear Mother with me and she became so scared I thought she was going to have a heart attack or stroke out!! The police finally came about 20 minutes later,and I told the officer my side and how he threatened me and he asked" do I want to file a report "of course! Another officer spoke with him and he said he didn't put his finger in my face or ball his fist in a threatening manner.The officer said he will look at the camera,but after coming from inside I was told the camera or the TV wasn't working at that time.Go figure,right? He told the officer he would plug the tire " as a favor,but he doesn't want me to come back " as though I would ever go back anyway.I told the officer I didn't trust him and he said he will stay until he had finished.He did a half ass & subpar plug job with red stuff sticking out of the plug.When he finished I even thanked this rude and disrespectful person.He said "ok" and proceeded to tell the officer some BS about "this wasn't personal"but I was getting in my car because I was so upset and pissed and thought I may have to go to ER for my blood pressure,in which I just started taking medication for in September.I'm going today to file the report,because I'm sure this is not the first time he has disrespected a black woman like this,and I still don't have my BMW valve cap. -- feeling angry.

They were clutch I had a complete set of low profile…read morecontinentals for me! Very quick and efficient crew I had to leave a tip

Like most opportunistic auto body shops they tell you a price before then start coming up with…read morebullshit as they work on your car that steadily bumps up the price when it's nothing you need nor asked for. This shit it sad honestly everyone on the same ground level exploiting each other for some money that will be gone tomorrow....leaving everyone still at that same ground level. I can only blame myself though for giving them the time of day.

If you need tires, I seriously recommend Redd's Used and New Tires in Maple Heights. First, two…read morelike new tires only cost me $80 total for the install and everything. And they are super fast and efficient. But get ready for the best part............ On my way in, I stopped on the freeway for a couple and their child trying to waive down a car for help. Mind you, it was super hot and they just went shopping. They had a hole in their tire and were trying to put on the spare but did not have the right tool. Neither did I. Luckily, they were about two miles from the tire shop I was going to. I told the owner, Redd, about the family and their dilemma. He got in to his car with his own tools and went and changed the couples tire free of charge. Just out of the kindness of his own heart. In a world so ugly, we need more people like Redd and more businesses like his! If you need tires, new or used, support this business!

I came all the way from Rochester, NY to Ohio on 4/4/2020 during the Corona Virus crisis to buy a…read morenew car after totaling mine a week earlier. All car lots were closed in NY, but not in Ohio, hence the road trip. While on a test drive, I randomly stopped in with a three year old Lexus RX 350, no appointment, and no call ahead. These gentleman were so amazing, helpful, and friendly. I explained I am an out of town Emergency Nurse who does home visits and desperately needed a reliable vehicle in a hurry. Redd's was first class in my book, as they immediately did a complete once over and checked the SUV out bumper to bumper, under the hood, and even the undercarriage for hidden damage/collision work. I felt so confident in their assessment, that I returned to the dealer and bought the car immediately. Thanks guys! You saved this gal a lot of aggravation and time searching around. Stay well and healthy my friends! . You're all amazing and I'm forever grateful. Christina

daniel and her employees are all first rate accurate…read morediagnosis and solution at,competitive prices we have used center heights for over 15 years this place is honest competent and highest quality only problem given their value they are popular and you may have to wait to schedule service

Very professional and helpful and answering any questions. They keep on asking for more characters…read moresmiley face. They really aren't characters but very helpful to get things done properly.

Recently moved to cuyahoga county and needed to pass an echeck which I knew nothing about went to a…read morecouple places and got outrageous quotes. These guys fixed my problems and changed my oil for less and were so nice. They explained everything and my car is great. Will be getting all my service done here from now on.

I have been taking my Nissan Juke, to Bedford Auto repair for 3 years now. Moe and his staff always…read morekeep my car in tip top shape. I recommend this repair shop to all friends and family!! Best place ever and at affordable prices!! The only place I will ever take my car. Thanks Bedford Auto Repair !!!

I had a slow leaking tire, and I went to Conrad's for help…read more I worked with Josh - he was excellent! We had to find a specialty tire for my vehicle. They took the time and didn't charge extra for this. Great customer service and reasonable prices.

This location used to be great. Our recent visit was not so good…read more We needed a tire replacement...oil change...and possibly a new battery. We requested that they test the battery to see if we needed a new one. Our appointment was at 4pm. They didn't even take our car until 5pm. They closed at 6:00. They fixed the tire...but it doesn't have a valve cap...it had one before. I'm not sure that they even did a oil change because there is no sticker in the window and the system wasn't reset. They don't do the battery because they thought we didn't want it. The car had to be jumped to get it into the shop. No communication about the status or what was actually done. We had to tell them to please put new battery in. The shop had closed but it needed to be done. They said we needed to come back. They finally did it. We won't be coming back to this location

UPDATE 12/15/16: Last year I needed new tires. Northfield Tire suggested three different brands,…read morehighlighting one of them as the "best for snow." I went with the "snow" recommendation. This morning, I had to drive through one of the worst snow storms in years. Cars all around me were stuck and sliding sideways. I ended up cutting a path through this obstacle course, as I was afraid I would get hit by one of the sliding cars. My trusty tires plowed right through with great traction. THANK YOU Northfield Tire!!! This is a great place for all-around auto service and tires. The staff is honest, the prices are reasonable, everyone is extremely helpful and very professional. Plus, the waiting area is actually a pleasant place to wait!

Had to get a new blower motor with resistor. They took my car in right away !! I was amazed how…read morefast they were !! You guys are all very friendly and have good teamwork !!! No complaints here !!!! I know this is a very stressful job and I want to thank you Dave & RJ for everything you did and keeping me updated !!

Such great customer service. Great prices and more important trustworthy mechanics who take care of…read moreyou and your vehicle. There is a waiting area if you are getting some quick work done with coffee for customers. They offer a wide variety of services for your car.

Fair and honest service. Work completed on time also they don't try to oversell. Dave and his…read moreteam are great to work with. J.T.

I'm new to Cleveland and this is the first time I had to do something semi-major to my car and had…read moreto look for a new shop. I had a good experience with a Firestone back in Columbus, so I thought I would give it a try. I found two locations near work. I went to the 3582 Lee Rd location in Shaker Heights first, but unfortunately had one of the worst customer service experiences of my life. Really, I don't think the guy could have cared less about what I needed. I thought I would try the other location to see what would happen, and boy what a difference! Holly at the front desk could not have been more helpful and professional. She listened to all the issues that I had with my car and presented me with a variety of options. One of the issues was with a high-pitched noise my motor was doing. She offered to just have the pulleys and belts checked, and then go from there. She printed everything out in detail with pricing and details on how to contact her back. When I called back to schedule the service, she surprised me by telling me that she had done some research on her own and found that it was common for Hondas to start making that noise after 100,000 miles, but that it was only temporary, but that they would still check that everything was ok. I took the car in and ended up having 2 tires replaced, oil change, alignment, the belts checked, and brakes cleaned. They priced out the belt changes since nothing ended up being wrong with them, and Holly applied every single coupon that she could find applicable on the Firestone website. Just excellent. So if you're having any kind of problem, I really recommend this spot. While there I noticed other customers talking to some of the technicians on a first-name basis and very friendly-like, so it seems like the good customer service is exhibited by everyone there and they have retained long-term customers. Go check them out!

This Firestone is my go to for auto maintenance, Jeremy at the front desk is patient, professional…read moreand considerate of the nightmares we face when our cars take a dump unexpectedly. The price is reasonable and the workmanship is quality. I tried getting a mobile mechanic from another company and all I can say is, Never again lol. I'll only be going to this Firestone from now on.

Friendly staff honest will repair what is needed. I very much like how they brought me out to the…read morecar to see what was wrong.

Doesnt deserve the star I put on there. The reason they have groupons is because they need the…read morebusiness and the reason they dont have business is because simply they do not do their job well, so they have no repeat customers! I took my car in for an oil change and wheel alignment. When i recieved the vehicle back it had 4 lights on (that were never on before) and the mechanic informed me that i would need another wheel alignment because there was some prior damage to part of my car. If you knew that this would make the problem worse why would you follow through with the service? The mechanic replied to me, well you needed one anyway. the manager John is particularly bad at his job mentioned he said it was a "coincidence" that 4 lights came on after leaving his shop, so if you are not a fan of coinceidences like these, where they give you a corporate number that doesnt allow you to speak with anyone go here.