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Sam's Auto Sales

5.0 (1 review)

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7 years ago

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USA Motorcars - moved to 7200 Lorain ave 44102    216.651.0000

USA Motorcars

(5 reviews)

Stockyards

I put down 1400 for a Nissan Altima and the car was great. When I returned the next day to let them…read moreknow about the wheel hub they put me into a Chevy Cruz instead. Not even three days of having the car it was leaking oil and then the day after they fixed that problem my car wouldn't start. It's still sitting in my driveway with seven bad sensors and still won't start. I'm disappointed

Went to look at a specific vehicle. I did not see it at all on the lot. I was greeted by a young…read morelady. She had me fill out a credit app right away. I didn't have a co-signer and was looking for something under 10k. The manager then comes out and shakes my hand and tells me they have one SUV that I qualified for. It was a 2005 GMC Denali. 140,000 miles and a cracked windshield. I asked if there were any sedans available, I was told "no". I was also assured that if I wanted to qualify for a better car selection, I'd need a co-signer. I called a woman who works in the car industry for years. She strongly suggests that if you are trying to rebuild your credit, go to the big chain dealerships... Liberty, Ganley, Motor Cars, etc. They have programs "special financing" for those who are trying to get a reliable car without the insane miles and who don't have the best credit. Dealerships like this will just put you in cars that are on their last leg. I wanted to see what they had and was disappointed in how management specifically treats potential customers. Bottom line, people need cars and may just take a chance with dealerships like these. Be careful.

Diversified Auto Sales

Diversified Auto Sales

(8 reviews)

Detroit-Shoreway

My recent experience with Das Auto Carlot, particularly with the owner Mike, was extremely…read moredisappointing and stressful. I purchased a 2018 Nissan Pathfinder from the lot, and almost immediately after driving off, the check engine light came on. Mike directed me to two separate shops to have the issue fixed, but neither shop was able to resolve the problem. During this time, I made it clear to Mike that I am pregnant, with children already depending on me, and I urgently needed a reliable vehicle or at least a loaner while I waited. His solution was to offer to "go half" on a rental, but even then, he cheated me out of his portion of the payment. When I realized the Nissan could not be repaired in a reasonable time, I asked for my money back. Instead of being straightforward, Mike attempted to return less than half of the $3,000 I had paid. He then tried to pressure me into taking an old Buick as a downgrade, which did not have the seating space I required for car seats. He promised that it would only be temporary until a Honda part came in, but when the part arrived, he refused to switch me into the vehicle as agreed. Mike also made unethical demands, telling me that if I wrote him two positive online reviews, he would "work something out." I refused to be manipulated into writing fake reviews in exchange for service I was already owed. I kept thorough records of our interactions--text messages and recorded phone calls--so that I would have proof of how the situation was handled. If anyone doubts this, I am willing to provide evidence directly. To make matters worse, I discovered that Das Auto was attempting to resell the Nissan Pathfinder after claiming it had been sent to auction. When I brought this up, I was immediately blocked. Shannon, another employee, was rude and unprofessional throughout the process, while Chad and Mike's brother were the only ones who attempted to handle things respectfully and fairly. Chad in particular tried to ensure I got my refund, but it was clear Mike was the one holding everything up. Mike even went as far as to hold onto a check from Credit Acceptance that was in my name, and I later learned he had opened my mail without my permission, which is illegal. Only after my lawyer contacted the bank did Mike suddenly call me and claim my check was ready. This entire ordeal was stressful, manipulative, and dishonest. If you are considering purchasing a car from Das Auto Carlot, I strongly urge you to reconsider. My experience showed a pattern of dishonesty, lack of accountability, and disrespect for customers' rights and needs. The only positive part of my interaction was with Chad and Mike's brother, who at least tried to do right by me. Unfortunately, the owner himself proved untrustworthy, and I would not recommend doing business with him

Was interested in a Volvo XC90. spoke to SHANNON 3 time which she had reached out to me about, said…read moreI was approved for the loan and only needed 2,000 down, I messaged back and confirmed interest in the vehicle, she began to be rude and ignorant, telling me that I was wrong and that I'd need to use that money to get a shittier car. I told her that she was at fault for not communicating to me that the 2,000 was for a lesser vehicle and was continuously being rude and swearing at me. I checked her attitude and then told me to come down to the store and see what happens when I pull up. Like who is you a car salesman "saleswoman". can't even keep a damn lead.

Kelly Auto Group - 2008 Maserati from Kelly's

Kelly Auto Group

(12 reviews)

Detroit-Shoreway

Put down 3800 for a 2013 Altima and it stopped working before my tags expired. They keep yelling as…read moreis.... But when I was there Ray said nothing was wrong with the car he said it was "fully loaded" yea fully loaded with problems.... Told them the first week the ac doesn't work. They sent me to a mechanic on my dime.... Then I expressed to them that I was smelling burnt rubber, dude told me if it's a $20 belt he'll pay for it..... The very next day the car stops working and when I tried to start it, here comes smoke. Not to mention all the rust under the car that was seen as the car was being towed after breaking down. I'm currently waiting for the place to open so I can drop this car off.... I will be calling better business bureau next....

DO NOT SHOP WITH THIS DEALERSHIP!!!…read more This stupid car dealership tricked my cousin into buying a car with transmission issues and a whole bunch of other issues. They were extremely rude and disrespectful to her. The owner assured her the car was in a great running shape. He said It had a 2021 inspection and it was running great. They wouldn't let her test drive the car because they were closing in 30 min. Either buy it as is or it would be sold by Monday. She really needed a car after she was just in an accident and she needed to get to work. Feeling desperate and not having someone with her that knows about cars, she bought it. They sold her the car and it didn't have any gas. She discovered the dash lights were on for ABS, check engine light and low tire pressure. The car also had something wrong with the transmission and it wouldn't go over 10-20 miles per hour. It kept stopping and going. She tried to return the car Monday morning and the owner refused to take it back. He refused to give her money back and instead gave her a different car that was worse than the one she initially bought. He didn't apologize and he said he didn't have to do shit for her. The second car was also on E with no gas. Eventually he threw $5 at her after she explained she gave them all of her money due to him being dishonest about the price of the truck. Extremely rude and unfair, he stole her money and sent her on her way with a unsafe vehicle. Beware he treated a woman very badly.

Sam's Auto Sales - car_dealers - Updated May 2026

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