Everything went very smoothly Miss Tanya took my call and…read morescheduled me within the hour of me calling the same day to schedule!!! Wow!!! I was greeted with kindness and respect. All of my information was in the system; I just had to do some forms for the visit and provide my order, ID and insurance card just in case to confirm. The environment was calm and inviting. 5/5 I would give more stars if I could!! The staff are friendly and patient with you. Bring your family and friends to this Fairfax Radiology location. Destiny my X-Ray tech was amazing and sweet, professional, and patient! You will be very pleased! Context: I have gone to other locations for MRI and X-Rays in the past and this place does X-Ray appointments!!

50+ minutes on the phone with three people and lots of music to finally make an appointment. Then…read moreFfx Radiology cheerfully notified me by email that my appointment was "successfully cancelled" for no stated reason and added "We look forward to seeing you!" No one answered at the patient relations office, although I did get a return call. Not very helpful. If the windows are broken, what is the condition of the equipment inside?

I came here for a pelvic ultrasound. It was very clean and the ladies working the reception desk…read morewere very prompt and friendly. I arrived 20 minutes before my appointment and was brought back as soon as I finished paperwork. The care I received for my ultrasound was amazing and would highly recommend coming here again if medically necessary.

Based solely on the front desk staff. My appt was at 0815. I arrived at 0800. They couldn't find…read morethe orders. When they did they said it wasn't signed by the Dr. it was signed by the NP who is licensed to authorize medical orders. Then, after waiting an hour I went to see what was going on. The receptionist told me that they needed me to fill out a questioner. Something I could have done while I was waiting for an hour but she didn't tell me, and probably never would have if I hadn't asked. Still getting NOWHERE. When I asked her why she didn't give me the form when I came in she said she was too busy looking for my orders. Apparently can't multitask. Seems the questionnaire would be a standard form that she shouldn't have to think about. I'd still be waiting for it if it hadn't asked. The full waiting room of 45 minutes ago is nearly empty now and every one of those people got here after o did. If you come here, do not deal with the woman with the short gray hair behind the desk. She doesn't have a clue what she's doing. Update: After horrid front desk, the tech who ran my test, Victor, was excellent. He explained the procedure, all the details. Made me feel comfortable and at ease. He was efficient, professional and had a sense of humor. He answered my questions, even the silly ones with answers that were actually answers proving that he listened. Afterwards he explained when the Dr would receive the results and asked if I had an appt scheduled with the Dr. I did talk to the office mgr about the front desk woman. Hopefully they had a chat about procedure and customer facing behavior. See Victor, the tech, skip Christina at the desk. If she offers to help you, wait for someone else.

Both my neurologist & my surgeon sent me for an MRI check-up to to get a current look at my…read moremigraines & my neck from my ACDF surgery. These visits are regular for me, so no big deal. When you call the imaging center they give you a choice locations and I always love to Tysons location because it's easy to get to, it's newer, clean and the staff is really friendly. They are open late & I chose a late evening appointment, 9:45pm, becuase I love going at night. It's peaceful, not busy, & you're in and out really quickly. The girl at the check-in desk was not friendly, or hospitable at all, but the girl & guy performing the tests that night were both phenomenal, friendly, fast & efficient & they totally made up for it!

This was the easiest X-Ray we have had thus far. The staff was very nice and professional. The…read moreX-Ray tech was kind and quick. Results were given within hours. We'd definitely recommend this facility.

For the office on Professional Plaza Shout out to…read morereceptionist Ilise and tech Emily. Very professional much appreciate. No appointment and x ray completed in twenty minutes and results online in two hours!

I would give this place zero stars if I could. The front desk person was loudly gossiping with…read moreanother staff member about another staff member while I was in the waiting room which was unprofessional. The heifer technician was a bit aggressive with me to take off my jeans and was watching me undress to make sure I actually took my jeans off. It was weird and I was not comfortable but I needed the test and luckily it was a quick ordeal. I was misdiagnosed by the radiologist Dr. Albayati who wrote a bunch of BS in the report. Four days later I had emergency surgery due to his absolute incompetence and lack of follow up. This was reported and I was gaslit by the director who of course covered for him. I paI'd in full at the time of the visit and the received a bill for another $100+. Do yourself a favor and go literally anywhere else.

Ellie refused to help me when asked why my last two ultrasounds were not compared. Ellie said they…read moremissed it and it was up to my doctor to correct. No, its up to the dr who reviewed the reports - Paul Cunningham for 2023 and Valerie Pomper for 2022. I am in remission and trying to stay that way! Ellie was rude and spoke over me regarding this issue. I will not go to this location again.

Great service from the minute I walked in. I was able to chat with the receptionist and then had a…read morevery pleasant experience with my technician. She was very helpful and was willing to answer any questions I had. I look forward to coming back if I need to.

Top notch patient care by the front desk manager (Diann) and the X-ray technician (Kim). Both are…read moreso friendly and professional, and showed kindness and empathy toward the patients. Dianne went extra miles to get my order straightened out and Kim delayed her lunch just to the patients in. So grateful for their professionalism.

I have been here twice now and have had great experiences both times. Everyone is super nice, the…read moreRad Techs made me feel super comfortable, and my results came back within 24 hours. 100% recommend.

I rarely write reviews, but my experience with Fairfax Vascular Center has been so consistently…read morefrustrating and unprofessional that I feel obligated to warn others. For the past several months , we have been actively trying to move forward with a necessary treatment. What should have been a straightforward process has turned into a drawn-out, exhausting ordeal marked by incompetence, poor communication, and a complete lack of accountability. To start, they lost our medical records (a fundamental failure for any healthcare provider). This alone caused delays, but it was only the beginning. When attempting to resolve the issue, I was met with rude and dismissive behavior from reception staff, including being yelled at and, on multiple occasions, given information that later proved to be outright false. It is deeply concerning to be treated this way when advocating for necessary medical care. The internal coordination appears equally broken. At one point, the doctor failed to submit his notes , further delaying treatment with no proactive follow-up or acknowledgment. Meanwhile, I have been repeatedly promised callbacks that never happen . Each time I follow up, I am met with excuses or forced to restart the explanation of our situation from scratch. I have escalated this issue multiple times to supervisors, yet nothing meaningfully changes. The pattern remains the same: poor communication, missed responsibilities, and zero ownership of mistakes. At this stage, I am left with no confidence in this organization's ability to provide safe or reliable care. My next steps will be to formally escalate this beyond the practice: * Filing a complaint with Inova Schar , as their association with Fairfax Vascular Center reflects poorly on their reputation and standards of care * Submitting formal complaints to the Virginia Board of Medicine , which oversees physician conduct and professional standards * Reporting the administrative and patient care failures to the Virginia Department of Health Professions, which regulates healthcare facilities and licensing * Considering a complaint with the Joint Commission , which accredits healthcare organizations and investigates quality-of-care concerns Patients deserve competent, respectful, and responsive care--especially when dealing with serious medical conditions. Unfortunately, Fairfax Vascular Center has demonstrated the opposite at nearly every step. I strongly urge others to think carefully before entrusting them with your care. Note: I have escalated this within their office and have only been lectured how they are not responsible for any of the failures. So, when you see them respond on Yelp with a response that says "we are so sorry; please do call us" please do know that this is completely their marketing hype. They don't care and guess what? I do - no way will I let this go.

The front desk junior staff member is the worst. She is such a juvenile, that she talks over you;…read morelies about dates and makes things up as she goes. To get an appointment with the Dr., it takes 2.5 months as though we are in a third world nation. AWFUL experience. Find any place else.

They have some customer service issues…read more Staff is not great. The billing system has serious problems. If you want a minor copay bill sent to collections instead of you for payment this is the right place.

Nice technician who helped me through the painful and challenging process. Nice changing room as…read moreusual (still have a locker named Wonder Woman). Clean overall and efficient. Beware of paper-based and then tablet-based (digital) paperwork that seems to be duplications. The receptionist a bit cold, but otherwise no issue.

Fantastic facility provided me with excellent care. The techs I had were great , kind and…read moreknowledgeable. Thank you to everybody who works there. The experience was good.

I had a five-star visit to Fairfax Radiology today! Last visit, someone gruffly told me to check in…read morevia the kiosk. This visit, the friendly man at the desk waved me over to check in. Easy peasy process. Staff were reassuring and kind during my mammogram and ultrasound. It makes sense to keep going back to the location that's done your last scan. In this case, it will be no chore to return for care.

I've had two MRI's: one breast mri and a breast mri biopsy. The service and care I got from the…read morenurses and doctors at Fairfax MRI center were amazing! They went over the process for both and were very careful as well during both MRI's. I would highly recommend this facility.

A very pleasant experience overall. From making an appointment to completion of the MRI, it was an…read moreeasy process. The staff is always very friendly and the facilities are clean. I always opt for the evening appointments, which parking is never an issue with plentiful space. Stay healthy and enjoy!