Saw a 2014 Mercedes CLA 250 on the lot. I stopped to inquire and spoke to a person by the name of…read moreFernando.I inquired about the vehicle and asked if he could print me up a data sheet on the vehicle.Well, there was no ink in the printer. So, then I asked if he could email me information on the vehicle of which he said yes.Of course,his first question was about financing.I advised that I was from San Antonio and that Randoph Brooks Federal Credit Union has financed all of my vehicles.Of course, he lost interest at that point. I returned home and went to work on doing my research and purchased a CarFax report.I had all the information documented on this car. After not receiving a call back from Fernando, I decided to call one of the other lots since Zapata's has 3. I asked if their salesman was able to sell a vehicle from one of the other lots. Approximately 10 minutes later I get a call from a Victor Alvarez.We spoke about the vehicle I was interested in and the very first thing he said to me was a lie. He stated that "this vehicle was a ONE owner vehicle". I had the CarFax report in front of me which I said I already knew that this car was two owner vehicle. Also knew that it had had been in a minor front end damage accident shortly after the second owner purchase.Of course, he was pushing for me to give him my personal information so that they could do a credit application for financing. After a few days I decided to just have them do the financing (BIG MISTAKE) to speed up the process and I would later have my bank re-finance. He further states that 20% is the norm.My top two credit scores were 764 & 752 so I figured I can get by with ZERO down but could possibly do $2000. We made plans for me to travel back down to Laredo and take a test drive and look over the vehicle a bit closer on Monday. After a few back-and-forth calls and text messages, Alvarez decides that it would be better if I come down on Tuesday rather than Monday. Granted, I had taken Monday off work for the transaction. So now I had to also take Tuesday off. Coincidently, he wanted me to come down on Tuesday because HE was in San Antonio purchasing a KIA. I had a few issues like a 4-inch dent on the rear passenger side door, a bullet size hole on the front bumper, no spare tire and the oil dipstick was missing the top ring used to pull it in and out of the engine.I make contact with Alvarez and he immediately starts to school me on the "value" of such a vehicle. Now, my wife and I have matching Mercedes C300's in our driveway but I will take the word of my CarFax report not Alvarez.The vehicle's asking price was 19,864. But they were offering it to me at 17,500. My CarFax report had the retail value listed at $17,090. Now after I take a test drive and I tell them that I'm willing to try and work a deal.Here came the bait and switch.He originally told me 20% down which was approximately $3,400 and I had said I would be willing to put down $2000 but now he says...I spoke to the owner, he wants $6000 down. My response was...no way.I told Alvares I would do 2 but I had $3500 cash on me but wasn't about to tell him that. I said If you CAN'T make it work with $3000 down then I'm out. Again, he wanted to tell me about what I was buying. Again, I said if you can't make it work with 3, I am leaving.So, he let me drive away. The next day, I get a call and a text message stating "I HAVE GREAT NEWS". My response to him was as follows. I have a brother that sells cars, and I am retired law enforcement after 30 years of service.I know the dance of the car salesman and MY bullsh!+ meter is pretty good.YOU let me drive away so you wasted not one but two of my days.You can inflate the price of the car but that doesn't make it worth what you are actually trying to get for it.CarFax report had all of the pertinent information I needed to know. NOT doing business with a shady operation.BUYER BEWARE when doing business with Zapata Auto Sales in Laredo, TX. SHADY OPERATION

I gave 3000 down on a vehicle to end up paying upward of 13000 for a pos these salesmen are…read moreassholes the supposedly guy in charge Jorge told my wife they did a diagnostic check and battery and alternator everything came out good I took it to auto zone the next day alternator failed battery at 46% and these people have the balls to tell me they have to add the fixing to my bill I've had problems with the vehicle since day 2 but I guess these people don't care about customer satisfaction.i even asked if I could get something else for the similar price and they said all they can do is try and fix it.i should have stayed with recio auto sales Zapata nvv

Service department doesn't answer their [hone and when they do they sound befuddled. disconnected…read moreand uninterested. Need more professionlism.

I have been working with Ron and Mauricio for a few weeks now. They were able to get a great deal…read moreon a Rav4 the color that my daughter wanted and gave us top dollar for her trade! The dealers in San Antonio were playing games and charging for things like "Marketing" that Toyota of Laredo did not! We asked for the vehicle, they got it in the Lot, and we picked it up. Spent less than an hour at the dealership! No Games! Just the best service and value for your money. Worth the drive to Laredo!!! Already working on my next vehicle.

I left 2 e-mails and called 3 times trying to buy a car here they had for sale. They didn't contact…read moreme until 2 weeks AFTER THEY SOLD IT TO SOMEONE ELSE. Avoid these clowns.

Recomend to anyone looking for their next car. What they don't have they will look for and get…read moreyou. Very honest which is not typical in auto sales. Quality cars, quality gentlemen. Thanks Patricio and Marco, see you on my next car purchase!

after They received the money and failed to deliver the tesla that I bought the stopped answering…read morethe phones and emails

From the owner: – Wide selection of vehicles – Competitive pricing across…read moreour entire inventory – High quality, well-maintained used vehicles

Called to ask for an appointment for an oil change. They tell you to come in "right then" for an…read moreopening. An hour later, still no service, no one has paid at check out either, and no promise that the car will be finished anytime soon. All I needed was a 5 min oil change. I left and told them I would gladly pay premium so I wasn't missing work. SLOW...

I highly recommend Sames Mazda! They worked hard to make the deal happen, and I walked away as a…read morevery happy customer with exactly the car I wanted! Very helpful and paid great attention to every detail of the transaction from the beginning to the time I drove off with my new car! Thank you, Josue!

They diagnosed my truck A/C problem and recommended a course of action which got it cooling again…read more They are very knowledgeable and dependable.

A big thank you to J & P Mobile mechanics. They fixed the A/C on our truck 2 months ago and we…read morethought the A/C was messing up recently so J & P came by and picked up the truck, checked the A/C and delivered the truck back to our house. They were very patient and courteous and showed my husband that it was just the setting my husband had set it on. We are so grateful for the way they graciously handled this situation and that they didn't also didn't charge us anything being it was our error.