Always honest and thorough! Once was quoted a price and when…read moreI went to Pay at pickup, it was significantly less because looked up wrong part. THATS Honest. I trust them 100%.

Beyond the solid analysis and fix of my car's problem, the staff were very friendly and helpful in…read moregetting me back on the road. Top Notch mechanics!

Everything was great from start to finish! I was given two estimates with options for the new tires…read moreI needed, annd was anble to come in next day to get them put on, once I approved the estimate. I arrived for my appointment and they started on time and finished more quickly than they had predicted when I made the appointment. Waiting room was clean and comfortable, I even got a delicious coffee while I waited and worked on their free WiFi

I have been taking my Corolla here since Jan 2024. I really love them! I believe them to be…read morehonest. They have always gotten my vehicle back to me when promised. The inspection reports they send to my phone are always clear and have photos to show me what they're talking about. I have taken my car here for oil changes, tire rotations, flat tires, problems with the fuel tank vapor line (mice chewed a hole in it), new tire pressure sensors (my car has over 240K miles on it), cooling system service, new brakes, and gotten the A/C fixed. I have never felt that they were ripping me off. They've never tried to get me to have something done that I really didn't need. I am very happy with them. Highly recommend.

The staff was very helpful and explained the repair process clearly. The quality of the work was…read moreexcellent, and the price seemed fair. I just wish my car had been ready a bit sooner.

I went to get an alignment they drove my car off the rack too fast and knocked my bumper off and…read moredidn't tell me I went around to the side and saw them working on my car trying to rig it back together without even telling me and then try to act like they're not responsible even after putting tape on my bumper and quarter panel.. Waiting to hear from corporate

Top Notch, These guys can get it done. Ask for Frank, his knowledge of being in the industry for a…read morenumber of years should tell the whole story. You know I will tell it like it is. Just saying. JH

I was a repeat customer until recently. The so-called owner was very arrogant, unprofessional, and…read moredownright nasty. He didn't like the fact that I questioned him about new charges I was told I would have to pay for looking into the original issue I brought my vehicle in for just a couple of days prior. I said to him that I had just paid almost $1700 for looking into this issue along with repairs for other services the diagnostic revealed needed to be done and I didn't understand why I had to pay again and the original issue was never resolved. I am sure the average person would question paying additional money but I guess I'm not average because it insulted him. I understand if I needed to pay additional money for parts or the labor for actually getting the issue fix, but I was asked to pay for the tech to look into the same issue I just paid him to look into a few days prior. In fact, the same day I went to pick up my car, I had to turn around before I got home and bring it back for the same issue. After immediately bringing it back the technician (Shaun who was very nice and helpful) stated he would need more time to look into it and to bring it back the next week because they are closed on weekends. Well after I brought it back on Monday of the next week, I questioned Mr. Owner, (Alex ) and he sat erect in his chair and with a raised tone of voice began to read very aggressively from the computer in front of him spewing a list of services that had been done on my car saying none of them had anything to do with what I was currently there for. He stated that he didn't appreciate my insinuating his business did something wrong and that I needed to leave! I said to him I understood what he was saying but I didn't appreciate his delivery and his business may not have a successful future if he speaks to customers in this manner. He became indignant and stated "he didn't need my business and that he had several successful businesses and as the owner he could do and say anything he wants to and there's the door you can leave !" I want Alex to know that my business/$1600 may not mean anything to him but it was a huge sacrifice for me to pay and if future customers are treated in such a way, those dollars or lack of dollars add up and customer retention can make or break a business. So now I am out of lots of money and still can't see to drive after dark because of an electrical issue causing my headlight bulbs to blow out has not been fixed. So I would think twice about taking your vehicle here or you may end up spending lots of money and then told you aren't valued as a customer and to get out of the establishment like I was told to.

Fast, professional, and no upselling. In and out for an oil change quicker than expected. Staff was…read morefriendly and explained everything clearly. Will be back.

Shame on us for being naive. Shame on you for unethical practice…read more We have been using the auto shop for oil changes and repairs for years. Started noticing that every time we had something done (even an oil change) there ended up being something else (usually expensive) needed shortly there after. Ask for an evaluation for an issue, charged for evaluation and issue worsens? Final straw, after an oil change, oil leaking and causing major repairs ($1000+) needed to be done. And then issue not even resolved? Bad gasket? I think not. Bad practices? I think so. Don't be tempted by the coupons. Not to be trusted. We have learned our lesson. It was expensive. And hassle-filled.

Jason took over this place. He has been flexible helping me get my car there. He's not the cheapest…read moreguy in town but he's honest and does good work. Has worked on 5 of my cars and I will continue to use this garage.

Some people write bad reviews when issues were clearly their own fault. So I am giving you my…read morepersonal experience. A family member's car stop working. The transmission would not go into gear. She had the car towed to the Nissan dealership, who checked the car and stated the car needed a transmission but also needed a motor!??? Over $7800 estimate!? She didn't know what to do. I told her we use Lexington 1 Stop Auto and to let them them look. From the moment of her calling, Jason (the owner) arranged a tow truck to pick up the car within just a few hours. We explained what the Nissan dealership said, their response was -- let us look at it and be the judge...too many times dealerships take the sales approach method and may attempt to oversale the issue. Well he was correct! Within a day, the owner responded back: we found a used transmission and he sent us the history on it (and it included a short warranty). Secondly, we believe the motor can be saved, it needs servicing to remove the sludge build up. Let's try this before you spend $1000s on a different motor. Within three days, the owner contacted us. The transmission was installed and working properly. The motor was saved! Saving her over $2000 in repair costs. But the service didn't stop there. They fully explained what they did, and asked the car be brought back in two weeks to change the oil out since it was an extensive service -- this will remove any additional gunk that breaks free. Then they will inspect the motor once more to make sure it is sound. That's going above and beyond. My family member said when she spoke with Jason that he was very respectful to her (and her lack of knowledge of cars) and didn't talk down to her. She really appreciated his professionalism and felt that he was trustworthy. That made me feel good because I recommended them. Two days later, she said the car drives like it is brand new! Thanks to Jason and his mechanic staff, she got her car back for a third of the cost the Nissan dealership was quoting.

Willing to work on our Range Rover. Professional and…read morefriendly. Respectful to female customers. Steve is a bright light and very knowledgeable and friendly.

Usually I do all my repairs but I had a check engine light on about 3 weeks ago and went to Rev…read moreAuto to see what the problem was. They told me it was a speed sensor the price out the door was $144. I told them to go ahead and fix it. Now the other day the check engine light came on again. Never had problems with my vehicle before. I take very good care of my vehicle yes things break and need to be fixed that's everyday maintenance of course. But this was a little odd now since the check engine light is on again in such short period of time so I brought it back. They told me it was a different problem they think it could be the coil pack or it could need new spark plugs which I just put in 20,000 miles ago and they are platinum spark plugs that are supposed to last 100,000 miles they also told me I needed a transmission flush that I did only about 10,000 Mi ago and I needed stutter guard for my vehicle out the door it would have been over $550. I basically told them to take a walk. I used to go to this place all the time but it has changed names from Kestner Auto to now Rev Auto. They seem to hire all new people and very young kids not there's anything wrong with hiring young kids but they seem to be guessing on what may be wrong with the vehicle as people pay good money to fix it and the problem are not always what they are claiming. If you bring your car in there to get service don't expect to get it serviced the same day it usually takes a good 24 hours for them to even look at it if you're lucky. Oh yes I decided to change the spark plugs myself for $20 and that fixed my problem they wanted to do it for $550 and it wasn't even all the problems they all claimed it was. I would not recommend this mechanic shop.

I've been bringing my vehicles to Vance since I moved to Columbia (1997). He's always been very…read morefair with me, even to the extent of saying that he couldn't repair a particular problem and not even charging me for the evaluation. I understand that shops mark up their parts, but restaurants mark up their ingredients too. If you wouldn't consider bringing a bag of groceries to a restaurant, why would you think that it's acceptable to bring your own parts to a mechanic. I know that I could go to a Grease Monkey or Midas or wherever to get a quick and relatively cheap oil change. I also personally know people who've done that and found out that the tech forgot to replace the drain plug or over- or under-filled the reservoir. You might eventually get your money back from the chain, but the hassle of fighting them and not having a vehicle for a month or more won't be worth the few $$ and minutes you saved. Vance and Bill are both professionals and take pride in their work, and they deserve to be paid for it.

Vance and his team are so professional and give you the best price for service. I have been coming…read moreto Vance and his team for a few years now and have never been disappointed by their work. I recommend Quality Automotive to everyone that is needing work done on their car. I have gone for possible oil pan damage, plugs needing to be replaced and other various issues.