My experience here is always great! I love dr. Roa she always is very helpful and informative! I…read morelove coming here. My whole family have been with her for years!

STAY AWAY. Terrible customer service. They take ZERO responsibility for the mistakes that they…read moremake, and don't abide by the service level they advertise and CHARGE for. I would advise you to stay away from this place. I visited the clinic for a PCR COVID test for my elderly mother which was needed for her travel. I paid $155 for an expedited test, for which results were GUARANTEED in a twelve hour period. This was very important, because the Airline required that the test results be sent out 36 hours before the flight. The next day, when I didn't get the results in time, I contacted the clinic so they would send the results. They ended up sending them almost 24 hours after the test, at which point the Airline did not accept them. Since all flights were full, I ended up having to buy a brand new ticket, and would need a new test. I contacted the clinic again, politely asking them to either refund me or make the new test free because their inability to deliver the results in the agreed upon time caused my mother to miss her flight. At first they were friendly and said they would look into it. They gave me an appointment so we could have the test done again. After I didn't hear from them, I followed up and called again. At this point they informed me that they would not only not refund me, but would charge me for the second appointment. When I expressed that I didn't think that was the right thing to do, they hung up on me. Overall, terrible experience. Zero accountability and terrible service. Visit them at your own risk.

Your trust is our priority. If only words and actions aligned. My words and actions do align and I…read moream known for how trustworthy am through actions and not just words. I have been let down and treated terribly by this office and the risk management office that my feedback was referred to also. I have attempted for months to advocate for myself, and family. When attempting to advocate to a group that neglects to hold themselves accountable and to their directors who enable such things while also neglecting to validate serious matters, one becomes completely distressed. The evasiveness of integrity has obstructed my efforts to speak up about the lack of adherence to principled standards of care and professionalism. it is wrong for any office that claims to care and prioritize trust to sever trust with such a lack of care and accountability. Since their office managers neglected to take responsibility and proper actions and referred me to an email for James Banfield with incorrect spelling, which had I not caught the error could have led me nowhere. Unfortunately when my feedback was received by their risk management director it was further dismissed and invalidated in such a compassion and respect lacking way that demonstrates such a lack of care and trustworthiness. I have asked to be in communication with the board of directors to address all of my valid complaints and was Told that my baseless allegations deserve no care shown and no actions of accountability for the sake of any resolve. They shunned me completely which violates all standards of principled care and professionalism. I was told that they do not engage in climb the ladder. The ladder needs to be climbed to address serious matters out of respect for me, my family and other Families who have also been so unfairly treated. I was seeking the care and professionalism of a PCP and when I read the websites and brochures for the doctors I was of the impression I had found the right place to address my health care needs. I trusted the words that I read. The uncaring and unprofessional actions and they have made a terrible impression.

I was very sick that day and I didn't have to wait more than 5 minutes to get in. Much better than…read moreSt Luke's Spring Woods Village

Dr Sidhwani listened to and connected with me. She took her time and explained everything to me…read morethrough out the appointment. I feel like my health in good hands and that she cares about my health. She has even responded to my post appointment messages. Even the office staff is friendly!

I can not say enough about Woodlands Family Practice. I have been a patient at this office since I…read morewas a little girl. After college, we moved back to the area and I knew this is where I would take my family! Dr Yau, Dr Mabry and all of the nurses and office staff at the office go above and beyond to make us feel taken care of and also loved! Dr Yau is our family's physician and has taken excellent care of us. We now have 2 children, one was born extremely premature and one with a minor heart condition. I trust his care and his advice 100%. I know my kids are in good hands! Not only is he knowledgable and thorough, he is kind and encouraging. I never feel rushed or overlooked. We love Woodlands Family Practice!

DO NOT BECOME A NEW PATIENT HERE. Dr. Powellson is the WORST experience I have ever had with a…read morephysician, in any capacity or context-including prison, in all of my life. I'm 52. Dr. Powellson was in NO way friendly, welcoming, comforting, or helpful. He was, instead;rude, argumentative, interrupting, judgemental, cold, and dismissive. He was entirely focused on my mental health diagnosis-which was NOT why I was there-and treated my physical health, as well as some important concerns I tried to communicate, as an afterthought. The room was cold, sterile, uncomfortable, and so is Dr. Powellson. I was immediately put off and defensive with his demeanor, and his lack of focus on my physical health rather than my mental- he seemed to form an opinion when I told him my diagnosis- was confusing and frustrating. I jave a lump in my abdomen and another in my pelvis that he NEVER EXAMINED, or asked about them after I mentioned it. I felt judged, as though Dr Powellson has a bias about people with BPD. The building and the lobby made me want to turn around as soon as I got there, and Dr. Powellson made me so uncomfortable; feeling judged and argued with, and frustrated, that I walked out of the appointment within 5 minutes of meeting and talking to him. At NO time did I feel like Dr Powellson cared about my physical concerns, or even HEARD them.This was just supposed to be a general physical and check-up, and Dr. Powellson made it the most uncomfortable, unpleasant, and awful appointments I have ever had.

Called to see if a same day appointment was available, they wouldn't say until I gave them my name,…read moredate of birth, Social, address and phone number. I just needed a simple yes or no answer, because otherwise I'd be going to see another doctor somewhere else. There's no point in giving out all of my private personal information just for a simple yes or no answer if there's a time available. I called because my provider already confirmed they're in network

I have been going here for a couple of years. Prior to attending MHMG Sterling Ridge, I had seen…read morequite a few other doctors. I ended up selecting Dr. Meghan Hunter after researching the credentials of doctors in the area. The entire staff is extremely friendly. They remember details about me and my family when we visit. The nurses are awesome and are very knowledgable. Dr. Hunter is extremely smart and personable. She does not treat folks like they are a 10 minute slot. In fact, she spends as much time as it takes to take care of business -- sessions with her are not rushed. Each time I have visited Dr. Hunter, she clearly articulated my issues, described my treatment plans, then got me on the road to wellness. Yes, sometimes they run behind, but it's a doctor's office. Sometimes there are serious issues that they must tend to and sometimes there are routine issues. I highly, highly recommend this practice!

I can't say nothing bad about this establishment. Every issue every medication every problem I've…read morehad these doctors have gone above and beyond to make sure that I'm healthy. Dr. Jason is the only doctor I've met in Texas that can give a Cortizone shot and it doesn't even hurt. Sometimes they do run behind a little bit but just like a good restaurant you always wait because you know you're going to get good service

Must be bilingual to work here! It's Tomball Tx??? I have…read more9 years experience in the medical field. I am quite efficient in front and back office, but because I don't speak Spanish I cannot work here. This is the employment add from their most recent posting. It states, must be bi lingual do not apply if you are not bilingual. I understand one or two employees speaking spanish, but every single employee?

Cannot say enough about this place. Dr. Heather really got to know me and what was going on with…read moreme. I have never felt really seen by a doctor before and cannot believe I settled for that for so long. The staff was so friendly and I felt like I had been there my whole life. Between the antique coffee bar that was so nice to the comfortable seats in the waiting room with educational but fun shows on the tv I would have been fine sitting and waiting as long as I usually do at the doctor but the team had me in with the doc in no time. I will be back soon for my annual physical and cannot wait to see what recommendations Heather has for the long term as she learns more about my current situation.

Yesterday I had my second injection of my knees. My pain before was an 8/9, now it is 1/2. When…read moreDr. Heather did the actual injection the pain level was 0. She explained everything she was going to do and even said "don't kick me" and I told her "I would never ever kick her even when was sticking that needle into my knee". The injection into my knees helped so much. The has a geart support staff which makes things so smooth.

I just spent five days in St. Luke's Woodlands in Texas The…read moreplaces immaculate the staff is so incredibly kind. I can't say enough about them. From the ER to being in my private room, a beautiful large room with an incredible picture window. I wanted to adopt all of my nurses and staff Be kind when you are in the hospital pay attention to what they are doing. They are run, ragged shorthanded, and never seem to stop running to take care of us. They do it with a smile on their face they find time for you even though they don't have any time. By the way, the food was incredible. I had the option to order different if I wanted to, but the everyday regular meal was so good. I never bothered to try the side menu. Be aware if there's any chance of you falling because of a medical issue, they are gonna watch you extra. Lol I thought they were kidding about not getting out of bed until I put my foot on the floor. My bathroom was about 3 feet away and yes, I had to fix a sock and I was going to try to get to the bathroom on my own. Next thing you know, I had red lights flashing, and a fire alarm sound a very loud one. They aren't kidding. They have to arm and disarm your bed before you can get out of it. It's for our safety of taken several bad falls before they weren't gonna let me do it on their watch. I felt like I was in a hotel. It was so nice even the wall color was pretty. I'm not happy with some of the management and some things that were done and the way they were handled. Remember to be your own ADVOCATE. That being said, though, remember your nurses and other stuff, including the people that deliver your food, I had some of the cheeriest and kindest people from that area as well. I had one young lady while I was still in the ER room come in one morning. She had a voice like a beautiful bird so nice to wake up to. Thank you is not enough to say to these great people. If you are near The Woodlands in Texas and especially if you need a Heart hospital, this is the place to go

Great care and followup received for my surgery. Competent doctors and staff. Very pleased!read more

Dr. Whitely is a wonderful Doctor. He has been treating me for many years. He is kind and also…read morecares about His patients welfare. He saved my son.s life. My son loves De. Whitely. because after he went to several Doctors that did not care enough to listen to him and understand his needs. I would recommend to anyone. He has also taken time to listen. It is very rare to find a Doctor who honestly cares, His Wife is also very kind as is his employees., I thank God that we were fortunately to find such a wonderful Doctor. P.Macha

I took my mother to see Dr. Whiteley, and we had a terrible experience. The clinic that was rude,…read moreand the wait time was ridiculous. I think this Dr. should consider retiring and he is hard of hearing, I had to repeat myself at least 5 times, and I am not soft spoken. His manner was slow and unprofessional. I would not recommend this office for safe healthcare.

Genesis Medical Group facility is clean and comfortable but this is a big business. The doctors…read morego through their list and check the boxes with little personal interaction. The lab is AWFUL. I have gone 3 times in this location. They do not prioritize appointments and your PID sits on a clipboard for all to see. Today I have been sitting here since 12:55pm. They open at 1and no one is here.

I've been trying to get an appointment with a rheumatologist for two weeks. My doctor's referral…read morewas sent to the Genesis Clinic twice, but the Genesis Clinic says they didn't receive it. What's the problem with calling the office and finding out where the referral is??? Why aren't the staff doing their job?