Amazed at the service they offer!! As you can see on the picture attached, my pool water was green and mossy. Ivan, however, accomplished a close to impossible task when i told him I need my pool clean and crystal clear on the 4th day since I am having a last minute party at my house. Ivan came to my house to start his pool service less than an hour after I called him. My other pool guy, Mark (from another pool company), takes day'S' to call me back and sometimes more than a week to "squeeze" me in his busy schedule! Anyway, I am very happy with how professional, knowledgeable and courteous Ivan was. He gave me a very fair price despite the fact I was asking him a close to impossible request. He was very honest to the options he gave me. He values customer satisfaction and ensure he gives his best in what he does. If anyone of you is thinking of finding an honest and good pool service company, i will highly recommend SALWEST POOL SERVICE. They are the best. Thank you so much Ivan! ~~~MELISSA from Filly Ct. read more

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Starting doing our pool last September 2021. February 2022 Ivan trained some guy who took over for him because Ivan was now just repairing pools. The new guy has not been putting any chemicals in my pool. He said Ivan told him i needed to add my own chemicals. My pool is now turning green and our new pool system is a mess. We are being billed $140.00 a month for nothing. We are told we have to buy our chemicals to maintain our pool and also brush the pool every other day. Be aware of this company. We no long have their pool service. Very disappointed. read more

WE NEED MORE STARS!! Ivan was highly recommended to us by my son and were SO Glad we called him we just moved into our home and had no idea how to care for our saltwater pool he came helped us soooo much !! He was so thorough and informative he very patiently explained everything we needed to know and did such great job cleaned the filters and added salt to the pool AND cleaned our salt cells and explained to us how everything works and spent the extra time with us as he explained everything he did as he did it! Ivan also has a super sweet personality it was a pleasure to have done business with him and well definitely be calling him back and highly recommend him to anyone he needs a skilled pool EXPERT !! read more

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I was at my wits end when I called Ivan and he took care of my issues with my Pentair Automation. If you have the electronic actuators (valves) they can sometimes go out of position and can be impossible to figure out but Ivan quickly calmed me down and fixed it within 10 minutes. I luckily found his number on Yelp after trying several different pool repair services that didn't want or need new business. I now have his number saved in my phone! Thanks Again Ivan I really appreciate your help. read more

Ivan was very helpful and friendly , he showed up fast and cleaned my pool filter and was very informative with other pool issues I was having . I highly recommend his pool service ! read more

Best pool cleaner! We have lived in our house 6 years and have had different people to the house to deep clean pool and filter in the past. Ivan is the best! He had to come three days in a row to finish cleaning our very dirty pool! He did an awesome job, was very friendly, and professional! I highly recommend him! read more

I called Ivan because my Pool became very cloudy overnight. Time was of the essence due to a party on Saturday. I told him my concern, he arrived Friday morning as promised. Ivan discovered my Pool filter pump was filthy and a part inside had broken. He cleaned and repaired the pump on Friday. We followed his advice and our Pool was ready to go Saturday. Ivan was honest more than fair priced. I have now have him on my calendar to service my pump every three months as he suggested. I highly recommend Ivan if you want a great Pool serviceman. read more

Charged $125 a month to do my pool service. This includes keeping pump filter cleaned as often as it is needed. Had been doing my pool since April. Those are the details of the service. Now what do I think? Can not recommend for the following reasons. 1. Had to request numerous times to please lock the gate when completed with the pool. 2. It took many visits before Salwest could get my pool to an acceptable cleaning level. He suggested to have water replaced. I had already replaced it a few months before he began. 3. Wanted to charge an extra $25 because his wife had to help him clean pools because it was windy and he was taking a long time on everyone else's pools. Never asked, just put it on the bill. Good thing my wife caught it. 4. The ONE time my pump was cleaned, it was done by his wife and son. I got sent a message that the pump plug needed to be replaced. I replaced it right away. I found my old plug over lubricated with plumbing tape wrap around it and the plug had been over tightened. I had to let him know about this issue. 5. I sent Salwest a courtesy text about some Christmas decorations on my gate. The gate will still open ok. Same day Salwest text me back that I need to get another pool guy. Figures because it was windy the few days before and I didn't pay his windy day fee of $25 the previous windy event. Can not give a good review. I was about to call it quits with him anyway. Did me a favor. read more

Ivan's great. Had an issue with our pump and filter; he fixed it right away. Good service and fair price.

I needed pool service right away for a green pool. I read great reviews for Ivan so I gave him a call. He met me within 2 hours and assured me he could take care of it. Due to the condition of the equipment, it needed more work than usual, but Ivan was great about going by everyday and updating me. After a couple days he was able to get it sparkling clean and for a fair price. I definitely recommend! read more

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Ivan has helped me several times with pool issues. He is persistent, thorough, dependable and competitively price. He takes the time to explain what has happened and what he's doing to fix it. He is my "go-to" pool guy. read more

Ivan came down same day and looked at my spa. He gave me some advice on the spa and didn't charge me a cent. Very nice and honest. He even said to give him a call if I need anymore advice. Thanks Ivan. read more

Called Ivan at 5pm with a filter problem he was over here at 5:15pm, fixed the issue and explained how I could keep it running within 25min. Best service I have ever seen. I would highly recommend this guy. read more

Ivan came over and helped out a whole bunch with our pool/spa. Had a different pool service come over and quote us $500 for something that wasn't necessary. Ivan came over for 15 minutes and fixed our problem! Would definitely recommend to others! Our problem was we needed a new pool guy, and I think we found one. read more

Ivan from Salwest was punctual with his visit visit to my place. As well very knowledgeable and helped fix my pool issues quickly. Definitely recommend. read more

Best customer service ever !!! 100 percent recommend using this services !! Ivan cleaned my pool and left it amazing. Best pool service.

This is the second time Ivan has been out here to work on our pool, you can expect great service and fair prices each time. Will continue to do business with in the future ! read more

Im very conservative & very rare in giving comments because I want to see results!!! After a year of service and consistent in good pool maintenance, I Finally found one after my good pool guy relocated. The merge of POOL SUPPLY & SALWEST became fantastic in customer service. Ivan, Tristan, Ricky and all their staff. If you want a well maintained pool,call Salwest c/o Pool Supply gets the job done. Awesome! read more

These guys are terrific. Ivan and David came out on 20 minutes notice to help us with our pool and equipment when another vendor had failed to show in 2 weeks. They cleaned the filter, scrubbed the green algae bloom and treated with chemicals. All of this from 6 30 pm to 8 30 pm on a Saturday. They earned our business. Highly recommend. read more

Sal is very personable, conscientious, and goes the extra mile for helping his customers to get the most out of their pool. He even offered us a free conditioning worth over $100 as a thank you gift for a new customer referral. If you are looking for a pool maintenance service in Rancho Cucamonga, give him a call. read more

Thank you Ivan for your great work. Excellent service! If we ever have any more issues with our pool, we'll definitely be calling Salwest Pool Service. read more