Update: I've stopped coming to this location because of the customer service experience and the…read moreprices. Multiple times, I've had employees ignore that I was at the front waiting for several minutes for checkout -- like they have looked at me, made eye contact, and kept doing their task without coming to the front or contacting anyone else to do so. They also don't wrap fragile items even if I ask them repeatedly to wrap fragile items and throwing them in thin fabric clothing doesn't cut it. I'm always wary about this and now I carry packing paper to do it myself in the car afterwards, which is ridiculous with Goodwill prices. They clearly use Google lens to make pricing decisions based on active listings, not actual sales. They get their merchandise for free, so the significant up charges and pricing make me angry and feel exploitative, at minimum. I have found other thrift stores and don't go here much anymore.

This is a very clean Goodwill. They have items organized nicely around the store. The bins of…read morelittle kids clothing items is a bit clunky. Much easier to find sizes when they had them hung up on racks. There was a large variety of household items and Christmas stuff (1/2 off). I love the drive-through donation drop off here. We had a truckload of stuff, so this made it really easy to drop off stuff and then head into the store right after. The staff was super friendly and helpful. Their prices on gently used stuff is pretty great. Perfect for Halloween costume time and for ugly holiday sweater season. You don't feel like you are breaking the bank when you want to wear something only once.

This is my second favorite Goodwill in the Madison area! The staff were awesome- both friendly and…read morehelpful, restocking the shelves with new reassures and tidying up the areas that are more prone to disorder, like the toy area. I picked up a few beautiful hand-knit blankets, a sturdy framed mirror and a piece of art- a fantastic etching. Plenty of parking, clean restroom, loads of functioning carts, and no wait to check out. I'll be back!

very clean. I have been to a couple and this one was definitely clean and manageable. Knowledgeable…read morestaff, I was 3 pounds from receiving discount and the cashier took out time to let me know.

This place is pretty cool and has a decent sized selection. They have both new and used clothes and…read moreaccessories, and lots of sale items. The prices aren't bad but a lot of the new clothes seem cheaply made. The sizes also lean very small, not a lot for people who are midsized or bigger. The employees were friendly and helpful with the dressing rooms. Overall a fun place to look around but I probably wouldn't shop here regularly.

If you're the target audience, this is probably a good place. I would say this is for the 16-25…read morecrowd. It's mostly cheap, generic China clothes and accessories plus overpriced used stuff. I have never seen so much flannel in one store, but it was all like $20-$25 apiece for some reason? They had a bunch of just... questionable styles. A LOT of 90-s inspired stuff that Clarissa and Alyssa would wear. I guess it's what the kids are into. I am not the kids. It was fun to stop in to make fun of today's fashion but if you're over 35, this is not the store for you. Also, if you're bigger than a size large, it's also not the store for you. The cashier was friendly but the place was a little claustrophobic for me to really dig into. Definitely for the college or younger crowd.

An expertly curated collection of quality used furniture and decor. The proprietor and employees…read moreknow their stuff and can offer recommendations of specific pieces and suggestions for optimal arrangements. There are some one-of-a-kind pieces there that make a browsing trip worthwhile. Lovely people in there, customers included!

I love coming to the Cozy Home to see what treasures I can find. They have such a great selection…read moreof furniture, artwork, antiques and one-of-a-kind items. I'm always impressed by their prices and how well taken care of all the items are. The owners are great at staging every piece so it's easy to see how it could fit perfectly in your home. I also love following their page on Instagram to see what new things they have to offer. If you're looking for great, high quality, and unique furniture and home decor, the Cozy Home is perfect for you!

About a week ago I went over to Ross to check it out. I was really happy with what I found there…read more It is very much like a Marshalls or TJMaxx. The store is very bright and easy to shop. The staff was friendly and helpful. I visited on opening day and so I think they had a lot of staff on duty. The store was a little under supplied in some areas. I'm guessing that is because they just opened. I was happy with the brands etc...that they had on hand. The one big downside of Ross is that they will not let you take your cart to the parking lot. I bought a large dog bed and some smaller items. They put my smaller items in a bag and then the dog bed in the cart. When I got to the door I was stopped and told I had to leave my cart. So here I am trying to manage my bags, my handbag and this huge oversize dog bed. A customer walking out with me commented on how bad it was to expect customers to not need a cart. What if I had not been able to handle my purchases without a cart? I guess I could pull my car up, but if that is the expectation then I would think that would be a problem for them during heavy shopping times. I would definitely go back. The store is in a very conveniently placed location. I hope they change the cart policy.

Don't shop here unless you have at least 30 mins to waste checking out. Went in a few days ago to…read morereturn 2 shirts which I waited 25 mins in line to buy the week before. One cashier with manager welcoming people into the store but never offering to help check people out. Took another 25 mins to return.

Great consignment store that has unfortunately been hit hard by COVID. They donate a portion of…read moretheir profits and have a very nice selection of clothing. I originally thought this was a consignment store for animal goods but it has everything a normal consignment store has but with a couple of animal related additions. I don't have animals but it doesn't bother me. Please check this place out!

Purchased a dog leash about three weeks ago, used probably a dozen times. While walking my dog the…read moreleash just snapped. For being expensive you think it would be more durable. We tried to return it just for them to tell me there is nothing they can do.

In college (many moons ago), I remembered coming here and thinking how hip and cool everything was…read more Now, returning with my 14 year old daughter, I realize that they do a great job just recycling trends from 20 years ago and marketing the hell out of it. I had to chuckle to myself when I came across Champion sweatshirts, Fila bucket hats and Converse sneakers in the store. With that said, the store staff is helpful, the racks are well organized, and my daughter can feel that she is trendy even though she doesn't know that I was rocking the same Champion sweatshirt in a basement party on Langdon in '93.

A clothing, home, and gifty goods store geared towards trendy, younger-aged college students. My…read moreinterest in their inventory really waxes and wanes from year to year, with the last 2-3 years being low-lights. Perhaps I'm getting too far away from their target market age. Perhaps I haven't appreciated trying to make fashions that were once part of my life...ironic? Regardless, it's always a trip to make my way shopping down State Street and end with Urban. Totally worth an annual visit no matter if you make a purchase or not. Books and gifts can at least make you laugh or think of someone for the holidays. If you shop around the joint, you can find good deals, but I'm not sure how long the clothes will last. Urban sure does bring it at Maxwell Street Days. In years past, I've gotten awesome little tops, basics, winter gear, gag gifts, cheap shoes. There are usually many staff folding clothes (I seem to love that) and available to check out customers.

The store was nice and clean always . Has lots of new items for spring. Lots of candies for spring…read moreevents . Good selection of furniture, dog toys and cooking items.

This is my guilty pleasure place. For some it's Home Depot, for me it's this place. This is my go…read moreto place when needing new decor for any upcoming holiday. Their Halloween selections are great. I always seem to find, a least a couple of items to purchase. They are also one of the stores I can depend on to carry a decent amount of Hanukkah items. There are many aisles loaded with placemats, glassware, bedding, home decor and even dog items. I found my usual dog bags for half off here. There isn't a ton of staff, but when I need something , there is someone near by to ask. They have a good selection of pieces at discounted prices. There is always a deal you can find.