Let me preface this review by saying that I gave this establishment a 1 only because I can't…read morefigure out how to not even give a . I will also state that I know this is a first world problem and that it has to do with my drone (which at the end of the day is a toy). In early August 2025 my drone had a crash. There were some repairs that were going to need to be done and right before I shipped my drone to Florida for a repair I came across MXT in Westland. Very excited that I wouldn't have to send it out of state, I dropped the drone off. I paid initially for an assessment and was assured this fix would be no big deal and they should only need it for at max two weeks. I of course was very relieved thinking I'd have plenty of time this fall to fly it. Let me just say, I just received it through the mail yesterday, more than two months after I initially dropped it off. Two weeks and two months are two totally different amounts of time. If I would have been told two months from the start it would have been a totally different story. I was patient for the first couple weeks and gave the benefit of the doubt in every excuse/reason before I started inquiring for the status after not hearing anything. Once I started making contact to try and get updates, I was told they had just received the new shell and that they had been sent the wrong one. I was given excuse after excuse and reason after reason why it hadn't been completed yet. After being assured it was complete and being packaged for sending out, it was then that they realized a landing gear was partially broke. I was called and asked if I wanted that to be fixed. I reiterated at this point that I want the drone repaired and as close to brand new as they could get it. I was assured that wouldn't be a problem and should just be a couple extra days. Couple days go by and no word. I call and find out the guy who fixes the drones was gone out of town and when he gets back he will be fixing it. Another week or so goes by and supposedly that had been fixed now and the only issue was when it was getting packed up for shipping (mind you I never even gave them my address because I was going to be picking it up) they found another cracked area at the base of one of the arms. Again I was asked if I wanted that fixed or just leave it to which of course I reiterated again I want everything fixed. They were going to do that and then it would be sent. I proceeded to contact this business probably 8-10 more times with verbal phone contact to have been told it was shipped and I would be receiving the tracking info. Only problem, I never gave them my address like I said because I was going to be picking it up. Oddly enough if you can believe this, one of the times I called to ask again for the tracking info I was told it got returned because of insufficient address details. You think? That's because they didn't have a clue what my address was because they had never asked me for it. I think after as many attempts as I had made (after not having my drone for two months) to find out what was going on with my drone, the owner finally shipped it USPS and sent me a tracking receipt. Of course I was excited by this point knowing that I had been told that everything had been repaired and was as close to brand new as they could make it. I received the drone and opened it up to basically find that 1.) the landing gear never got replaced and 2.) the cracked piece by the arm that had been discovered and was going to be fixed never got fixed. I attempted to call MXT and to as kindly as I could figure out what was going on in the midst of my major disappointment. The fact that it never got fixed wasn't the owners fault, he "thought" the work got done. I let him know that wasn't acceptable and he continued to push the blame on "the drone repair guy." If you own a business and you are the one who accepts an item for repair and you have your business' name on it, you better hold your people that you farm these jobs out to accountable and should inspect every job to ensure it's completion and operation before it goes back to the owner. I'm no fool and wasn't born yesterday. I know the reason why they wanted to ship it to me was so I wasn't standing in their "store" when I discovered that after more than two months the drone was not repaired. If I would have driven down to Westland to pick this up to then figure out that I was being lied to all along the way, I would have been even more disappointed, so thank you for sparing me that experience. I probably should have trusted my gut from the moment I pulled into the parking lot of this establishment. I should have never let this go on for more than two months only two still now be left with a drone that isn't repaired. No one enjoys being dragged through the mud or put through the wringer. I didn't need to be lied to and didn't need this level of dishonesty and then to have been hung up on twice when I called to voice my frustratio

Great service and great price. Very knowledgeable and fixed my Samsung s23 ultra charging port…read morewithin a few hours. Highly recommend

Good fast and efficient service. Recommend if u need a good job done. They value their customers…read moreand the service they provide and fixed my phone quickly.

Cracked my iPhone 16 Screen (Ughhh) and they were super quick with same day fix! Super reasonable…read morepricing comparable to what the Apple Store wanted to fix it. Highly recommend

I took my iPhone to another repair shop. they installed thr wrong battery and would not fix it. I…read moretook my phone to Ahmed. in no time he replaced the battery with a genuine IPhone battery and now my phone wonks perfectly thanks Ahmed. I highly recommend Experimax. you will e as happy as me!!

My daughter broke the screen on her iPad while we were out of town visiting family. Nobody down…read morethere could fix it same-day, and the least expensive quote I received was $160 USD, so I made her wait until we were back in Windsor. We ended up at Experimax, thinking we would drop it off and pick up the following day, but they said they would have it done in just over an hour. The price was reasonable too (based on the quotes I received), coming out around $200 CAD after tax. It looks great and thus far seems to be working just fine.

My one and only experience with Digital Solutions will be my last. Their first attempt at repairing…read moremy laptop was a failure. Afterward, they promised to "make it right." They tried, but they failed again. My 64GB RAM laptop now has only 32GB of working RAM and years' worth of emails were overwritten. My bill: $810.49. I took a laptop to Digital Solutions on May 21, 2025, stating there was a hardware problem causing a "blue screen," and I needed them to repair the machine and to save my emails and files, if possible. I let them know the emails were very, very important to me, that I had backed up most of my files, but not my emails. The intake person (correctly) suggested it was likely a disc drive failure. It took Digital Solutions 15 days to return the laptop. The technician (who was NOT the intake person) had replaced a defective battery and saved my files and told me there were no other hardware issues. However, he failed to save my emails before he reinstalled the O/S, overwriting them. To make matters worse, he installed Windows 10 instead of Windows 11. I let him know how disappointed I was, and I left. It got worse. After three days the laptop failed because the bad hard drive crashed again. It turns out the technician hadn't realized the hard drive had gone bad. I returned with the laptop and was told they would "make it right." I already knew that could no longer happen, because the technician had overwritten my emails. However, I didn't think they would create additional problems the second time around. I was wrong. On July 3, 2025, they called to say my laptop was available, but they were unable to figure out how to get it working with 64GB of RAM, so it was returned to me with only 32GB of working RAM. When I objected, I was told by the manager, Nicole, that they had spent a lot of time and resources on my computer and "my boss would kill me" if they spent any more time working on my laptop. She's right about the time. They spent a lot of time because the technician didn't detect and replace the bad drive. All the extra hours they spent "making it right" resulted from their mistakes. Yet, Nicole acted as if she was doing me a huge favor by eating the costs that accrued from their mistakes. The bottom line: My emails are gone forever, the laptop is working with only half its RAM, yet it cost me about the same as what I just paid for a brand-new identical laptop. Lesson learned: keep your data backed up and when your computer needs repair, take it someplace other than Digital Solutions.

Love the work they do! Have used them multiple times in the last 10 years and was very satisfied…read morewith the work. Very personal and friendly and has been there to help at last minute and quick repairs! These guys know their stuff!

Alex was awesome. He is a true professional. My daughter's MacBook Pro (2020) was not powering…read moreup. The Apple store provided a general (YouTube) level analysis of the computer problem with the solution being we don't know the issue and we recommend shipping it to Apple with an unknown $$$ amount to fix. Alex with his expertise tested to the individual chip level. To make an assessment, which would be considerably lower than Apple Store. It has been many years since I have seen IT people with that level of understanding of board design and power flow.

Our problem was a smashed power button stuck in a bent and dented socket. In a car, it would have…read morebeen labeled totaled. Alex was confident he could repair it and he did, overnight. He is professional and thorough (with crystal clear communication) both in person and in his estimate writeups. Call now, don't look anywhere else, Alex is The Guy.

The best service that I have received in a long time…read more I had an ongoing issue with my laptop, so I called them and was able to come in the same day, the owner assured me that he would give me a free quote and diagnostics and I could proceed to do whatever I needed. It is very rare for a small business to offer free services because a lot of them do it with a catch. Over here there was NO catch! They just wanted me to know all of my repair options and even if I didn't get any service by them there would have been no charge. Regardless, since they are a small business they earned the support. They are honest, thorough, and reliable. I am thankful for them being my laptop back to life after being completely dead for 10 months. They were so kind and so patient with all of my questions and they explained everything as best as they could. End result? My laptop works again, my data is no longer lost, and I am happy i didn't have to spend a large amount of money to fix it. I saved more money than I was expecting.

Good service and good people no complaints at all , he checked out my pc 2 times for free !read more