Sadly I can not speak for the great experience as mentioned above. Personally I found the owner Elisa to be a bit rude, and unfriendly. I initially had one hair cut with Scott and he was great! Extremely personable, friendly, and did a great job. However, I noticed the owner Elisa to be criticizing the way he was doing my hair, right in front of me! (Personally I thought it was one of the better hair cuts I had received)
I had also planned to use this salon for my wedding. I found that with this process they were extremely unorganized in details. When trying to make consult appointments, it took her going back and forth with days and times for about 15 minutes for her to choose a day. Then she ended up changing it! I was also provided with, and expected to sign an unprofessional contract with prices not matching what we initially spoke about, as well as corrections and cross outs she made in pen.
I also found that the vision I had for my hair (Half up/half down) was not respected. I came in with photos of the hair styyle I was hoping for, and they were completely ignored and she pointed out other photos (of completely up hair styles) she would try out despite my not liking them. I was told if I wanted extensions to give volume to my style, she refused to use the clip ons found at Sallys ($150), and was told to use extensions put in from the salon (Several hunfdred dollars). When I asked why this was the case, I was told "I refuse to use those extensions). Even after explaining I was on a budget, she still refused.
One of my final straws with this salon was when I had my highlights touched up. I requested to keep the color of the highlights, but just touch up the roots. Well, I came out with bright blonde stripes in my hair. This was another instance in which she did not listen to my vision for my hair, and she did what she felt would look good. Not to mention, the hightlights DESTROYED my hair, and my new hair dresser had to do several deep conditioning treatments to get my hair back to how it used to be.
The final straw was when I had made 5 requests over a two month period to speak with the moman who was going to do my make up. All of my requests went unanswered, or I received a quick "She'll be calling you". I told the owner several times I would not be signing the contract until I spoke with this woman. I finally heard from her after I told Elisa I would be chosing another salon. Coincidentaly I received two phone calls that day.
Now, this could all be just a bad experience for me. But I suggest any bride who likes her wedding planning to go as smoothly as possible to take note as to what I have written above.
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