I purchased a Groupon for Salon V for the Gel mani/pedi. Instructions were to make an apt, so after making the appointment I showed up on 9 June for my appt. I was early, usually that is not a problem. Tried to enter and the doors were locked and after standing there for a few minutes and knocking on the doors someone answered. Only to tell me that my appt wasn't until 6:00 p.m. ( I knew that) and was sent away. Not even an offer to let me wait for my apt time inside out of the heat and was told "if I finished early I will call you to come back"! I received a text not a call about 35 min later to tell me to return. I did and again was left waiting outside. Once the appt started first comment was to choose a color, I replied with I would like French! I received (what I interrupted as a) negative sigh followed by "you have short nails, I'm not sure I can do that, but I will try"! The technician then goes to the back leaving me standing in the middle of the shop to retrieve one of the home use spa baths for mani/Pedi's. This place is old school, no one uses those things anymore! I sat where instructed, and the chair was absolutely uncomfortable and watched as she proceeded to start the mani/pedi. During this time I never seen an instrument come out of any sanitized area, the files used were taken out of plastic, not sure if they were sealed, she didn't wear gloves, my nails were not shaped or filed, nor were the cuticles clipped, (she only complained about taking so much time on ONE toe (at least 10 extra minutes), there was no, what I consider pampering, massaging of the hands/legs due to I didn't have the time to continue to wait for her, and the place was dirty. At the end I wouldn't let her even try to do a French design on the fingernails for concern of time ad professionalism. My appt started at 5:45 and I finally left at 7:10 and the French on my toes was awful and with only clear Gel on my fingernails. The Gel started lifting by Friday 10 June, on Saturday11June I went and had my nails redone at a professional environment by someone who knew what they were doing. It was truly the worse mani/pedi I have ever received. I will never recommend Salon V to anyone! read more