I've gone there twice now for a perm. I have long and thick hair. The stylist didn't seem to care…read moreWHAT I wanted. She was going to do what she was going to do. I wanted something curlier and she said no because my white hair would frizz. I only have white hair around my face - the rest of it is brown. She also put WAY MORE hair in one roller than I thought she should. I got a perm twice a year - EVERY YEAR - from 1976 til about 1992. I also like a stylist that will talk to me a bit. The stylist I've had couldn't wait to get away from me and to her phone or whatever else. I DID get 2 perms (that pretty much fell out 3 months in) but I won't be returning to this salon. If I'm going to drop $250+ - I'd like to get what I want and have my stylist actually talk to me a bit.

I have been seeing Gaosue as my hairstylist for about 2 years, but will no longer be using her…read moreservices due to a series of unfortunate business practices that she has employed. I scheduled an appointment with her for a full balayage service on my grown out hair. Prior to my appointment I had sent her an inspo picture and when she was finished it was way darker than I had expected. I was immediately unhappy with the results, and contacted her within 14 days, expressing my dissatisfaction. She assured me to just use a purple shampoo and to wait for the toner to fade out and that the color would correct itself, this did not happen. I continued to contact her the next few days, explaining that the color was not changing, and by that time, 7 days had passed, and she told me that due to her policy, she would not fix my hair for free, she offered to fix my "money piece" for free. and I would need to pay for a color correction. I tried to be understanding and decided to give her another chance. She squeezed me into her schedule, rushed through it, and wasn't able to allocate the time necessary for my hair to process. As a result, the top half of my hair didn't develop properly and the appointment concluded, leaving me with brassy orange in my hair as opposed to blonde (see pictures below). Keep in mind, this was after she fixed it. I scheduled a new balayage service with her months later and shortly after, I contracted COVID. Despite quarantining for two full weeks, I continued to test positive, and so I reached out to her at least half a week in advance of my appointment, with these details, asking to cancel the appointment until further notice, and requested that she refund my deposit. She refused to work with me, stating that a policy is a policy, and that rescheduling, even this far in advance, would be a strike against me, and she refused to return my money. She has been extremely unprofessional and is not very understanding. As someone who works in the beauty industry myself, I would not recommend working with her for hair services.

Stephen's is the best! My hair was an absolute mess and needed color correction, a smoothing…read moretreatment and a cut. Not only did Stephen do all of this to perfection but it looks 1000% better than I could have ever expected. My hair feels like silk. The color now has natural looking highlights and low lights and the cut makes my face somehow look better. I will never go any place other than Stephen's.

A newcomer to the area, I found Stephen's Salon by a search for great hairdressers in the Roseville…read morearea. My hair is short and fine and does not hold body well, but Stephen knows how to give me a cut that even my husband likes.

I have been going to Kristine for my color and cuts for years, she is the best! My hair is not easy…read moreand she is a perfectionist. Can't recommend her enough! The space is also very cute and welcoming.

I've known Kristine as a stylist for years and she's honestly a gem. Not only does she know her…read morecraft inside and out--whether it's color, cut, or styling--but she also takes the time to really listen to what you want. Every appointment feels like catching up with a friend who just happens to make your hair look amazing. What I love most is her attention to detail and the way she personalizes the experience. She doesn't rush, she's thoughtful about recommendations, and I always leave feeling like the best version of myself. Plus, the energy she brings--kind, positive, and genuine--makes the whole appointment something I look forward to. If you're looking for a stylist who cares about both the health of your hair and how you feel walking out the door, Kristine is the one. She's not just a stylist, she's an artist who just also happens to have a beautiful soul.

I booked an appointment for their HALO Signature Facial (60 minutes). For only $85, I can't…read morecomplain about the service at all. Ella did an amazing job ensuring I was comfortable and understood my skincare needs, despite being relatively new. She was very gentle and professional. The products used smelled great and felt very nice and luxurious. Application was relaxing. The massage was a bonus. The pressure was just fine for me. The sound track they played was calming, which I expected for this kind of experience. If I were to nitpick, I'd prefer more steam, a more thorough extraction for my nose pores (I could still see my nose pores were not clear), and a little bit more pressure with the product application around the nose area, but that's just my preference and what I'm used to. I will request that at my next booking! For the environment, I do wish it were in a little bit more secluded area because it's pretty much in the center of the salon so you can hear EVERYONE'S conversation. So it was a bit noisy for a "luxurious spa" experience. But for the price, you really can't complain. I've only ever gone to Spavia (SUPER luxurious), so my expectations might be a little up there since I've never gotten a facial at a Salon specific place before. It's definitely a drastic difference environment-wise, but it makes sense for the price. You really can't beat it. I'll be coming back! Hopefully as Ella gets more experience and learns more about my skin and what I like, it'll only get better from here on out. She's really nice and accommodating!

Worst experience at a salon. Went in for a partial highlight root touch up, took way longer than it…read moreshould have, came out looking THE EXACT SAME. Now I have to pay to go get it done somewhere else. Wouldn't recommend this place to my worst enemy.

I have been coming to Coles for over 10 years. I first found them after a terrible hair appointment…read moreat a different place and luckily this place was able to fix it! I've been a fan ever since! There is plenty of free parking and it's easy to book services over the phone. I normally switch up who I see, but I have had great experiences with everyone I have come into contact with! This place is clean and has an upscale feel to it! I normally get highlights and a cut. Typically it takes about 2 hours and I never feel rushed. Everyone is very friendly! I would recommend this location to anyone!

I typically get to this Coke's Salon during the October but one, get one 50% off sale. Since I buy…read morea ton of products, I called this time and asked if they could gather my order prior to me stopping in. They were happy to do that and it saved me a ton of time. I wish I didn't have to buy two of exactly the same product to get the sale, but it's better than no percent off. I really like the products I have purchased for myself and family members. Always get great service here.

I don't normally leave negative reviews, but after trying unsuccessfully to resolve this privately,…read moreI feel it's important to share my experience. I'm a stay-at-home mom who hadn't had my hair professionally done in several years. My husband encouraged me to finally do something for myself, and because I wanted professional guidance, I booked Courtney's New Client Full Dimensional Color service. I chose this service specifically because it was advertised as a premium new-client experience that included a customized consultation based on things like hair history, facial features, skin tone, maintenance, porosity, hidden warmth, and creating an overall color plan. It also specifically advertised a one-step color plus a full foil or balayage service, which caught my attention because balayage is what I'd always had done before. I drove 45 minutes and spent about $375 between the color, haircut, toner, tax, and tip. During the consultation, I explained that my hair is very fine, I have postpartum regrowth, a toddler who constantly pulls my hair, I wanted something natural and low maintenance, I don't like red tones or traditional foil highlights, and that I'd always had balayage before. I also told her several times that I honestly didn't know what would look best anymore and was hoping for her professional opinion. That's the entire reason I booked the premium consultation. Instead, there was very little discussion. One inspiration photo was pulled up, I said I trusted her recommendation, and she immediately started putting foils in my hair. Then, after my color had already been applied, she said, "Oh crap, I forgot to tell you. The New Client Full Dimensional Color doesn't include toner and there's a good chance you'll need it. That's another $39." At that point, I didn't feel like I had a choice because the service was already underway. Before leaving, I questioned why the regular Full Dimensional Color on her website says toner is included, but the more expensive New Client service apparently doesn't. I was told it was "case by case." The website also estimates this appointment at over four hours with the haircut. I was completely finished in just over two hours, including processing time while another client was being worked on. The haircut felt more like a basic trim than the customized haircut I paid for, and the color ended up much darker than I expected with only subtle dimension. After thinking about it for a week, I reached out privately because I truly wanted to resolve things directly. I politely explained my concerns and requested a refund because I wasn't comfortable putting my hair through more chemical processing. She declined, which is her right. What disappointed me more were the explanations I received afterward. She responded by saying that balayage "is not what you booked anyways" and that balayage is "a totally different service than a full dimensional color." That directly contradicts the service description I booked, which specifically advertises a full foil or balayage service as part of the New Client Full Dimensional Color appointment. She also told me afterward that because of my postpartum breakage, it was "nearly impossible" to balayage my hair. If that was her professional opinion, I believe it should have been discussed during the consultation before any color was applied--not after the appointment was over. Finally, she later told me toner wasn't really an add-on. But during my appointment, after my hair already had color on it, I was told I would likely need toner and that it would cost another $39. Those two explanations don't match. This review isn't because I think Courtney is a bad stylist or because I simply didn't like my hair. Hair is subjective. It's because the premium consultation and customized experience I paid for didn't match what was advertised. I booked this service because I wanted a master stylist to evaluate my hair, explain my options, and recommend what would suit my features, skin tone, and lifestyle. That simply wasn't my experience. I tried to resolve everything privately before posting this review. Since we couldn't come to a resolution, I wanted to share my experience so future clients can decide whether the service they receive matches the service being advertised.

I haven't gotten my hair done by anyone besides Courtney/Plush in 6 years!! She is the absolute…read morebest. Getting my hair done is my favorite treat for myself because not only is the service and quality so good, Courtney is so incredibly welcoming and kind and so much fun to talk with. It's a private setting and super vibey, I cannot reccomend it enough!

For many years. under Sarah's care, my hair and my heart have an expert home! My good fortune. My…read moretrust. My loyalty. My identity. My gratitude! My Salon is Golden!

I recently went to Salon Gold and got a short haircut from Jason. I've been going to Jason for…read moreyears now because the haircuts are always great. Very professional and easy-going. I highly recommend. Also, their new location is great. Cozy and inviting.

Love the people and vibe at Theresa's hair. Everyone is welcoming, and I never feel any judging as…read moreat some salons. Diana and RuthAnn are great with my hair and nails. Diana found a lovely red color for me that doesn't itch and covers my grey. Complimentary coffee, tea, and cookies and a large selection of products. Love the "Surface" brand of shampoo.

Amazing Salon! Ruth ann is my favorite and I won't let anyone touch my hair besides her! From cuts…read moreto colors to nails she's got it all! She always works with what I want and listens intently to what I need done! She is very experienced and can help you with whatever you need! The atmosphere at the salon is so incredibly friendly! It feels like you're coming home when you walk in! They always have treats and all types of drinks available for you! They have all types of products available and so much knowledge on them all.It is always very clean and sanitary! The other women, even though i don't get my hair done by them are always so welcoming and friendly! Feels like family! Wouldn't go anywhere else!