i have decided to consider a different salon because of my last experience. After growing my hair…read moreout, my stylist and I looked at pictures of longer cut for my hair. Before I knew it, she had started a very short haircut! Not only was it very short, but not one of the best cuts that I've had! I have always paid her well (20% tips) and it seemed as if we had a workable relationship in the past so I find it very disappointing that this happened.

Absolutely Loved How My Hair Turned Out! Clean Salon & Friendly Staff! Highly Recommend :)read more

Even though my hair was done nicely, and I am greatly appreciative of the salon's work. I did not…read moreappreciate the treatment over there this time. My hair was done by the owner, Ramona, and when I was there I was quoted a price between $50 to $55 dollars between no conditioner or deep conditioning. I agreed to the price of $55 for deep conditioning. This was for a wash, blowdry, straighten and curl which is my norm. In the middle of my hair washing, Ramona wanted to increase the price on me within the middle of my appointment, which I did not appreciate and I told her that we had agreed to a set price in the beginning of the appointment and as a customer it would be unfair to me having a price hike in the middle of getting my hair done. Luckily, she didn't press any further. During the process, she seemed frustrated and was really rough with my hair. I have been to this salon before and have had the other hair stylists work on my hair and they were never as rough as her. My hair was pulled roughly so that it ended up hurting,I kept getting jammed by her nails multiple times in the face, and got burned a few times while doing my hair. I understand that this may happen on occasion but this is the first time that this happened so frequently and this was my first time with Ramona doing my hair. The other hair stylists working there were not rough at all and have always been so gentle during the hair services that I receive. I am pretty sure that they were speaking ill of customers in Spanish which I did not appreciate at all. Also, another thing that I did not appreciate is that I was set to the side mid-way of my appointment so that she could first off another customer who had come after me and came to her appointment late! I was a bit annoyed at that as the process was about a good 40 minute wait to work on this customer's hair. She charged this customer only $40 dollars and whispered this to the customer for the same hair services that I was receiving! When she was finished with the customer, she started it back on me and kept on complaining to me how long it was taking to do my hair. I have been to this hair salon, and it always has taken about 3.5 hours for them to finish and style my hair and even this time it was the same. It would have been much shorter if I didn't have to wait the extra 40 minutes for her to style someone else's hair. By the time that I was finished, Ramona told me to my face that the next time I come in here that it wouldn't be $55 but $70 right inside her shop with other customers present. Did you not forget that I also waited midway during my appointment, I have my frustrations too? Overall I did not appreciate this experience with her and I believe it shall be the first and last time having her style my hair. For the record, I myself work in a career in customer service, I am respectful towards all the people I encounter in the nature of my work and at no point was I ever rude to the hair stylist and owner, Ramona, nor did I show points of annoyance with the wait and the roughness while styling my hair. Word of advice, Ramona, please treat all your customers fairly, equally and most importantly respectfully! I feel like you can definitely leave a thing or two by the service that your other staff provides and please follow suit! Normally, I would leave a tip, but due to this poor customer service, I just couldn't tip since I was not provided good customer service by you. However, overall, I thank you for doing my hair. For this, I have to provide a 1-star review.

Been going to Mrs. Ramona's for a few months now & from day one it's been a GREAT experience!…read more Jimmy is the BEST! I love the shop & all the stylist they are wonderful! My hair is always on point.

Jessica gave me a fantastic haircut, she was a great listener and helped me to clarify what I…read morewanted. I feel like a new person. Thank you

I had an hair cut In this salon. Jess gave me an haircut and I am so happy about their service…read more They are making sure to sanitize after each customer is being serviced. The haircut is angles with long layers and I loved it. I would recommend this place for their hospitality, social responsibility and their best service.

I went to this salon a week ago and they did a horrible job on my daughter hair. I asked for 8…read morestraight backs. the parts and the braids completely frizzy with crooked parts. they were dry like she used nothing on her scalp. I would not recommend this place not even for a dog. I made her take those braids out and we left!!!! the owner or any of her workers gave me a sincere apology for this 'MESS!!!!

Great braiding / Loc spot ! The owner and workers are mostly African and they can really braid !…read moreGreat environment, clean, good conversation. Located in a plaza with a few more amenities, a Jamaican spot, seafood spot and a liquor store. So you can get your hair done then shop a little ! The ladies are from Guiné and are very nice :-)