Following is the reason why I DO NOT RECOMMEND this salon unless you are going to get a haircut from Maria Coutris:
Having never been to Salon Linnea, I was apprehensive about making a full hair appointment (color, highlights, and cut) with a new hairdresser, however, I read all the reviews listed online (which appeared to be positive) and thought I would try this facility.
I scheduled my appointment the beginning of February approximately one week before I was to begin employment with a new employer.
I stressed to the hair dresser, Hannah, the importance that my hair be perfect for this new position.
I also covered in great detail my concerns about how thin my hair was due to a medical condition/medication and how imperative it was that my hair not be damaged.
I asked for a medium brown hair color with dark caramel highlights.
I was never shown any color swatches (this should have been a red flag), and what I walked out with was a brown so dark it nearly looked black and YELLOW highlights.
Aside from the fact that I looked like a bumble bee with these yellow highlights, the highlights were executed poorly.
The highlights didn't look natural AT ALL. I have 2" + think chunks of hair that are highlighted and the highlight starts with a straight line 1/2 way down my head.
The haircut I received was uneven and not what I requested at all. My bangs were cut 1/2 way up my forehead and I looked like a ridiculous child.
I said that the color was not what I requested and I was advised to go ahead and go home and get used to it for a few weeks and if I still didn't like it then I could make an appointment to have my highlights re-toned.
I walked out with a charge of over $350 and with my hair styled like Sally from the Peanuts. I was beyond upset.
I called back to the salon the next day to let them know I couldn't live with my hair looking like a bumble bee I needed it fixed immediately and received an appointment for a few days later.
By the grace of God, Hannah was unable to be in the salon that day and Maria Coutris took time out of her schedule to try to fix my hair. Maria was amazing in doing everything she could to try to even out my hair and cut it into a shape more in line with what I was looking for considering at this point the damage had already been done.
It wasn't perfect, but it was by far better than the hack job I walked in the salon with.
My hair was re-toned by another stylist (I think her name was Blair) but I still didn't walk out with natural looking caramel highlights. They had a bit of a greyish hue to them. I realize the damage had already been done on my hair and the repair was going to be the best that could be done. It's just disconcerting to pay over $350 for fabulous new hair and not walk out looking and feeling amazing.
Maria offered me a $20 off coupon for my next visit as she was empathetic to my distress. I sincerely appreciated her attempts to make the situation better, however, I knew I wouldn't want to return.
I held off on washing my hair for two days because my hair was so dry and fried from this experience.
When I finally washed my hair, I used a sulfate free color safe shampoo and conditioner. I was extremely shocked and dismayed to find that the highlights became more greyish taupe with each wash and my hair wasn't even colored evenly. There were sections that clearly had been missed altogether as my grey was showing from the first wash.
I've spent a ridiculous amount of money for a bad hair experience and even more money on deep conditioning treatments to try to repair my hair.
I will never go back to this salon again. read more