After a normal hectic Monday, it's nice to just relax. I just had an amazing massage at Surepose…read moreday spa in Newton, KS. Wonderful deep issue massage to help relieve the tension of the day. I would highly recommend. Check out the link below. https://www.facebook.com/Sureposedayspa?mibextid=ZbWKwL

Had a great experience at Surepose Spa and Salon. Staff provided a relaxing atmosphere. It's…read moreevident they care about customers and walked me through process of cutting off my hair due to chemo. Losing my hair has been an emotional ride but I left feeling pretty good with the results. Staff are professional, engaging and most importantly caring. I'm pleased with service.

My first appointment here was done during a bridal party and the professionals there made the day…read morefeel beyond special for everyone. I had hair and make up done here and loved how it turned out. It was truly as though they made everyone's dream come true. From pinterest to reality. I don't think I've had anyone take the time to check in during the process and ask if I needed anything, or if I was loving what was happening. Once I was done, I was told I could change anything I didn't like. My make up was done so beautifully that day I'm in love with the pictures!

I have been having my hair colored for over 20 years. I was very happy to have found a Paul…read moreMitchell Salon in Newton, KS. After being stuck home from the pandemic, I was SO excited to finally get my hair colored. The girl who took care of me the first visit explained to me that I could not have blonde hair (at least not the blonde I had been getting via bleach) if I wanted to eventually perm my hair. I was okay with that. The samples I was shown were brown and I wanted something different. The owner was called over and we all agreed on a dark blonde/brown combo. The girl doing my hair needed guidance multiple times during my visit. Maybe she was new? I have no idea and wasn't initially bothered by that. I was there for about 3 hours. My hair was done and I said it looked great. While making conversation during that appt. I mentioned that I despised red hair and one salon in my past and made my hair red, but fixed it. I was told bang trims were free and to just call whenever I was in town, or needed to schedule one. That sounded great. I left and went directly home. My daughter opened the door and exclaimed "OMG your hair is red!". I told her it was not. I went in the house and into the downstairs bathroom. It was Orange/Red. I literally started to cry. I contacted the salon via Facebook messenger. I told whomever was speaking on there what ha happened and how my hair looked. She was going to have the manager get back to me.....which she only did via Facebook messenger. So, after multiple times to book an appoinmentment that would work for both of us, I had it "fixed". She salon is beautiful and has hanging chandeliers throughout. The ambieance is very nice-dark and subdued. I left, said "thank you" and again went home. The back and sides were beautiful, but the crown...and several inches down from the crown were still red/orange. I could literally not believe it. After buying the usual purple shampoo to try and tone down the orangeness, I finally contacted the owner for the 3rd time. I just wanted the orange/red to go away. 3 weeks later...it's STILL there. My husband finally said, "the cut is nice, but it's definitely 2 different colors". I was literally afraid to contact the salon for a third time, but I paid a LOT of money to have this done. The first 2 viists I spent a total of 5 hours in the chair. I contacted the owner again via Facebook messenger. She actually implied that the orange must have been my natural hair that had grown out in 3 weeks??? Absolutely not. The new growth is blackish brown, not orange/red. She said there was a time limit of 1 week if you were not happy for any reason...I was never told that, nor is there any info on the website regaring this...I have screenshots. Salon lighting and home or outdoor lighting are totally different. The owner even admitted that. She then invited me to actually pay full price to have it done for the THIRD time!! To make a long story short, she blocked me..mid conversation...on Facebook Messenger. I thought it had to be a mistake. Nope, she blocked me on Facebook as well. WHAT kind of salon does this? What kind of customer service is this? I was and still am, nothing but civil regarding this situation. Also, I mentioned on visit #2, to the owner, that I did not get the complimentary head,neck and shoulder massage that was advertised. I was anxious to get one, as I had not had one since I live in Minneapolis. She quickly stated "that's only if we have time" WHAT?? Once again, their website says nothing about "having time" it only states that it is "complimentary". The reviews for this salon are wonderful, but my experience has been horrific. I want my hair fixed or the money I spent for my so called coloring, refunded. On a side note, I sent pictures of my hair (after both times) to my friend in MN, who has her own salon. She sees the orange/red and says it's not uncommon to have this happen, as salon lighting is always different than your home or outdoor lighting. She always, always fixes it for free. As I said, this experience has been awful for me. Who blocks a customer who has been nothing but nice, despite a hair nightmare??? Not happy and would not recommened to anyone at this point. Would love to find out that the blocking was accidental, but it sure doesn't seem that way.

I don't know where to start. The Nail tech was very nice. The place was very dirty and then she…read moretried to charge me $100 and I freaked out so she lessened it $85 like no I don't pay that kind of money for my nails and she was nice enough to put her down to $65 but my nails aren't even what I asked for

I'm giving them three stars for service, because the ladies who work here are incredibly kind! I…read morewas offered water and given the utmost attention during my nail appointment. However, I'm really sad because I asked for a chrome gel manicure, and wasn't told chrome was $15.00 until after my appt. I definitely should have asked but just assumed it was like 5-8 dollars extra. I feel like if it's $15.00 on top of 35.00 they should have mentioned it. Also, my nail polish is completely peeling after less than two days. I paid a total of $55.00 plus tip so almost $60.00, which I was also shocked with after finishing my appointment. The gel manicure wasn't anything too in depth, my nails got soaked & filed, and then polish was put on. :( no hand massage or too much prep before polish and then the gel light. So sadly, I don't think I'd recommend this one.

The best place you could pick for quality work m. Staff is amazing and goes above and beyondread more

Fantastic service and special pricing. I am doing full-body. It's amazing to longer have to shave…read moreevery day. It is a process but each session is quick and they take their time if you feel discomfort. Wish I hadn't waited so long to do it!!

I have been here twice for myself, and my husband has been here around the same amount of times…read more The first time I came here, my layers were so blunt, you could see lines in my hair. I came a second time, and the stylist was so rude! My husband has come home from here looking butchered, and I had to finish blending out the fade. I would not recommend this salon.

Friendly staff, and have NEVER caused any strife with my hair. ( I have had my hair trimmed and cut…read morehere at least 6-7 times) Pretty short wait times, and patient staff when your hair has issues.

Friendly staff, do not appreciate listening to the nail technicians speaking amongst theirselves in…read moreVietnamese. It is a consistent use of their language the entire time I'm paying for a service in an American establishment

Lexi is so kind and always very attentive to detail. It is clean and everyone is friendly!read more