I had the most amazing experience at Mogano this morning and am in love with how my style turned…read moreout! I saw Kaycee for a haircut and even though my timing was bad and I was a few minutes late, she was incredibly understanding and gracious in starting our appointment. By communicating to her what my hair goals were, she took what I had said and discussed what would work best for my hair, I felt heard and trusted that her styling would prove great results. All throughout the treatment she provided tips for styling, recommendations for hair care, and was incredibly kind to speak to. Not only was my cut amazing, but the amenities and atmosphere at Mogano is incredible. Being offered coffee before my appointment and the new client bag I received after made me so grateful for this experience! Thank you Mogano!

Today I did a walk in to get a hair cut that is the first experience within this style. Customer…read moreservice was amazing, stylist was so friendly and the setting was comfortable. Thankful for this place and looking forward to returning!

This is an update to a 2 star review which was originally left for another stylist…read more I was contacted by Jesse (Salon Manager in Bonney Lake) a few months after leaving the negative review after he was going through auditing reviews on yelp. He was sincerely concerned about how I had been previously treated & wanted me to give the salon another chance by offering me a complimentary cut & style. Jesse gave me a wonderful cut & style, was prompt and a joy to talk to. I immediately made a follow up appointment for an express balayage & trim for 6 weeks later! I must admit I was a little nervous after my previous experience there for color with the other stylist but Jesse listened to exactly what I wanted & gave me beautiful highlights and style! Plus I was out of there in less than 2.5 hrs!!! I have now made my next appointment for 8 weeks out for another trim & gloss! Excited to have finally found my stylist in Bonney Lake! :) Thanks Jesse for caring & taking the time to make customers at your salon happy!

For a salon that advertises consultation and care, the lack of flexibility was... enlightening. My…read moreappointment was a strand test and consultation -- hardly a full-color correction marathon. Yet the moment I was running late -- ten minutes, not ten hours -- I got the instant "unfortunately..." message that told me everything I needed to know about how this place operates. And let's be honest: ten minutes is everyday life. It's the Starbucks line, the traffic on that corner, the parking situation right outside your door. In this case, the delay was on me, and I own that. But the rigidity? That's all you. If a salon can't handle a ten‑minute wobble for an appointment, that's not professionalism -- that's inflexibility. I didn't even grab the coffee I was planning on. I didn't grab lunch - just turned around and decided I'd rather find a salon that understands the difference between respecting their time and weaponizing it. If this was the tone you set before we even started, I can only imagine how the rest would've gone. I'll be booking elsewhere.

I've been a client here for a long time. Lainey is my stylist but I've seen other people before she…read morecame to work here. Lainey is super kind and thoughtful. She always listens to what I want and answers all my questions. Amelia has also trimmed my bangs before on short notice because I was dangerously close to cutting them myself once. And that would've been a disaster. I've never had an issue here but if I did, I know they would fix it. They always put their clients first. They always have cut clothes and accessories here too!

I truly enjoyed coming to this salon over the past several visits .. I've had around 8 blowouts…read morehere and a haircut, and every experience has been positive. That's why this recent situation caught me off guard and honestly left me feeling disappointed. I received a text message that my upcoming haircut appointment is being canceled because I install my own hair extensions that were not purchased through the salon. I want to express this respectfully, but also honestly this feels unfair, and the reasoning behind it comes across as both unprofessional and unnecessarily controlling. First, refusing to provide a basic service due to a personal choice about where I source or install my extensions doesn't align with standard client care. It blurs the line between a salon setting reasonable service boundaries and restricting client autonomy in a way that feels inappropriate. Second, as a returning client who has consistently supported the salon through multiple appointments, being denied a service I have previously received without issue feels dismissive. It also comes across as being rooted more in controlling the client relationship and ensuring revenue through product or service exclusivity, rather than focusing on providing quality care. I understand salons want to stand behind the work and products they offer, clients should still have the freedom to make independent choices without feeling penalized or excluded from unrelated services. It's giving mean girl. Lastly, the way this was handled through a cancellation message rather than a conversation felt abrupt and impersonal. I value the work done here and would have preferred to continue as a client. However, policies like this make it difficult to feel comfortable or welcomed. I hope this feedback is taken constructively and encourages a more balanced approach that respects both the salon's standards and the client's autonomy and choice.

I used to be hesitant when going to salons but Carrie makes me feel at ease and always nails my…read morehair vision with the little information I give her. I've never once left her chair without loving my result. Carrie is really attentive and if she feels that the color isn't what she thinks I'm after she will keep working on it to perfect it. I look forward to our next appointment

Love my haircut by Carrie! My hair is thin and I was looking to keep my length but not have it look…read moreso sparse and Carrie crafted such a beautiful look for me. Love the way it sits and when I style it the layers give me an unexpected amount of volume for such thin hair. Thank you Carrie for the confidence boost. Also Carrie is so easy to chat with about various topics. I had a great time during my appointment. Will be back for sure!

I want to say thank you to Bobby! You did an amazing job. I went in with no clear vision of what I…read morewanted or needed but thankfully Bobby did. I hadn't done my hair in nearly a year and it was a horrible brass color and just needed some new life. The salon was nice and clean. The staff was very friendly and I've been to some places that take forever to do my hair and thankfully they did not! I will definitely be back. Love my new hair!

Greatest service & hair team! They are all super knowable and will do everything they can to make…read moreyour hair look amazing.

Trisha is awesome! If you have naturally curly hair she is the hairdresser for you! I've had more…read morethan my share of bad disaster haircuts because most hairdressers just don't care to understand about curly hair and when it's wet it looks longer and then it shrinks up when it dries, so cutting it has been disastrous in the past for me. Most hairdressers just don't like cutting your hair dry and think I'm nuts when I've asked for this, because that isn't the way they were trained in beauty school. Well, not anymore, we have Trisha at Hair Muse curly girls! Trisha did the Deva cut (cutting it dry) on my curly hair and listened to how I styled it and she took her time. I'm impressed and she didn't cut it too short, she gave my head of curls a shape! My hair looks and feels so much better. She even took the time to show me some new tricks when diffusing it! She was nice and very personable too! I'm just thrilled I have finally found someone in Tacoma who understands the curly hair dilemmas. I will be going back! My Deva cut was $55 plus a tip. Well worth for me and she spent an hour n half on my head! Thank you Trisha!

Ashley is an artist, a magician and a legitimate hairapist. Her experience and background are a…read morerarity today. Her impeccable approach to her business and clients is obvious. She is accommodating, honest and gives full consideration to what you want - even beyond the salon chair. I have been seeing Ashley for 5 years and she has completely transformed the health of my hair while also walking me through several major hair transformations. From blonde to burgundy to chocolate to trendy experiments - every time she has elevated my look to new levels without ever compromising the health of my hair. In 2013 before Ashley - I always loved changing my hair up but being a woman with thick curly hair I suffered the consequences of dry, matted and unruly hair. At one point I just accepted that my hair will always be unmanageable outside of the salon. Then I started seeing Ashley. Beyond the amazing salon experiences she also taught me how to take care of my hair at home, style it and how to evolve it through change. She is the reason why I have my signature feathery bangs, radiant color and hair curls without frizz. My hair used to scare people but now I am the hair envy of my friend group. I highly recommend her to everyone. Let's be real, selfies are 90% hair. See Ashley Mcmahan to achieve the hair goals of your dreams. Trust me she will elevate your hair game.

Back again for a long overdue review. I've been getting my hair done with Lacey since 2018 and she…read morecontinues to go above and beyond! Its hard NOT to relax once you're in her chair. Most recently, Lacey gave me the refresh I so very much needed after going through a rough postpartum as a first time mom. Who knew how much getting your hair done could improve how you're doing mentally and your overall mood. I cant thank Lacey enough for giving me the glow I felt I had lost and for lifting a huge weight off my shoulders simply by doing what she does best. Below are photos attached of the amazing work she has done on me (sorry theyre all selfies). I look forward to the next time I get my hair done with her

Lacey is one of the best stylists I've ever had. She had me come in first an allergy test before…read moredying my hair, so so helpful for someone as sensitive as I am. I have fragrance allergies and she always remembered and made sure to double check ingredients before washing, conditioning, dying, and styling my hair. She is incredibly professional, kind, fun, and talented. Truly a great stylist!!

I am very UNHAPPY with a recent hair service where I received unexpected highlights from a new…read moreemployee, McKenna, even though I clearly asked for a solid, all-over hair color. I booked for all over color and later was told it would be a bleaching service instead if I wanted to go lighter. I agreed to all over color and going lighter. So this was fine. I originally had all over hair color that was dark brown with naturally grown out roots (2-3 inches). Then McKenna mentioned she was doing something similar to "balayage" when the other stylist and their client asked what she was doing to my hair. I clearly communicated my preference against highlights multiple times, even questioning the stylist during the process when her technique appeared inconsistent with a solid application. Despite assurances of an all-over color, my hair developed "dimensions" and it was BLONDE with noticeable damage to my hair. I thought she was coloring my roots but she was creating "dimensions". Dimensions is not all over color. Dimensions is "highlights", streaks, and lines that's not all over color. I wanted one solid color and for my black roots to be matching the brown all over color. Does that make sense? Does that mean I want highlights? When I contacted the business via email, the owner responded. We went back and forth few times. She only offered to have McKenna fix it, which I didn't want, and suggested just toning it darker, which I knew wouldn't stop the highlights from reappearing. The salon owner's subsequent offer to explain why "highlights" were necessary, rather than acknowledging the deviation from my original request, further illustrates a misunderstanding of my concerns. This experience represents a critical breakdown in communication and trust, as I was misled about the service being performed and would have sought a different salon. I don't think this salon does lift and color method. Or the owner is protecting the new stylist's mistakes. Regardless, McKenna is busy posting on Instagram. There is a photo of my hair and titles it "Behind the scenes" like it is a proud moment for her to lie to a client rather than reaching out to apologize. She should have been saving my hair from being burnt off other than taking photos at the sink. My hair is burnt off and I'm pretty she noticed it when she was blow drying my hair. She failed to mentioned the blotches and missing hair. I did not even get the deep conditioning treatment that I requested. I did get anything that I requested or wanted! In the end, I have unwanted highlights and less hair than before. My hair color is further away from my intended goal because she ignored everything that I said and gave me brassy highlights. I requested for refund or another stylist at the same location to correct my hair. That's when communication stopped and the owner never responded again. This service totaled $270. Here's the thing. New stylist and seasoned stylists can make mistakes! But the stylist is posting on social media other than apologizing. The business owner doesn't understand why you don't want to be getting your done by the same stylists that did everything other than what you have requested... this is not a good business to support.

Mckenna is an amazing stylist! She has done highlights, beautiful blowouts, and an amazing updo…read morestyle for me before! What amazes me the most is that when she curls my hair it will stay curled for DAYS! Highly reccommend her work.