Literally couldn't say enough about this salon! I've gotten many builder gel sets as well as…read morepedicures. They always take their time and put in the most effort. Their massages are also to die for!! If you're looking for a relaxing, peaceful, and friendly environment this is definitely it!

Today Charlotte restored my nails And created an absolute…read moremasterpiece with her art design and patience! Celebrating breast cancer awareness month for my mom and as an oncology nurse she took amazing care of me and truly created beautiful nails for me! She was so patient and I had a great time chatting it up with the ladies. I'm very picky and I Highly recommend Rose Garden Nail spa!!!

So today I went to go get myself a full set (gel) and my son wanted to get a pedicure. A younger…read moregirl named Areiona (believe that's hername) did my sons pedicure. She was sweet, friendly and did a wonderful job. I got an older gentleman with some grey in his hair. He was a nasty jerk to put it nicely. He kept grunting and making remarks under his breath a few times he even jerked my hands around roughly. It was very obvious he was annoyed with me. At one point he lightly slapped my thumb down 3 times, I said excuse me is there something you need me to do he muttered again and had me go wash. When I sat down the younger girl that did my sons pedicure took over for him (thank god) I then watched him doing the same nasty behavior with the women next to me. The younger lady told me she was only in on weekends because of school during the week. So for anyone deciding to go there I would highly recommend requesting her. If they give you an older gentleman steer far away!!!

i wouldn't even give this place 1 star! i went to this…read morelocation on 4/5/17 to get a pedicure. the lady who usually does my pedicure was not there and the woman working asked me if i wanted to make an appointment for noon on 4/6/17 with "kim". i told her that would be perfect and i would be back the following day. i show up on 4/6/17 at noon and kim is not working again. i was frustrated but agreed to let the lady working, do my pedicure. i specifically told her i was hesitant because kim is the only person who can clip my ingrown toenails properly and she assured me that she would do a good job. i got my pedicure and left to run some errands. i arrived home later on that evening and sat down to admire my feet, except that i was horrified. she did the worst job i've ever seen and i honestly could have done a better job. i was very disappointed in the quality of the work and after much thought, i decided to return the next day to talk to a manager to see if i could get this resolved. i showed up back to this establishment on 4/7/17 and asked to speak to a manager. this younger lady (let's call her jill) asks me what the problem is and i explain to her that i'm not happy with the pedicure i got done yesterday and i'd like to make an appointment with Kim to have it re done. "Pam" (i honestly have no idea of her real name) comes over and starts saying how she did it perfect and what is my problem and then starts speaking foreign to Jill. her cheeks get all red and her voice gets louder. Jill tells me i can get it re done now with Pam. i say, are you kidding me? that lady isn't touching my feet after what she did to them the day before! They both start speaking in a foreign language, laughed at and mocked me! Jill then tells me she isn't really the manager and she was just translating for "Pam"! They never told me who the real manager was and refused to tell me! i ask for my money back and Pam replies, "no way am i giving you back anything. i do what you ask for and if you want an appointment with Kim, you need to pay full price again" I left there without a refund or a new appointment and was completely disgusted at the customer service i received or shall i say lack of.

Usually great quality! A little overpriced and sometimes my nails will lift when certain nail techs…read morerush. I definitely recommend getting builder gel manicures with Kelly - she always does an amazing job!!!

Great place friendly staff attractive interior Quality of…read moreservice very good staff always happy to please

I've experimented with many different salons getting my nails done, and this will be the only place…read moreI go back to. Everyone was nice and the lady who took care of me is very talented and gave me the perfect nails for my prom! It's calming when you walk in and conveniently located in New Hartford. 10/10 recommend and will be going back

Artist rushed my pedi and was slightly upset that I didn't like the color she suggested. I've had a…read morefew bad experiences with Tina, she is extremely rude and the company disregards their customers. She dismissed me and my group of friends, was passive aggressive and then refused to service us because we were disappointed with her attitude and behavior, which we vocalized to the owner, hoping we could receive service from someone else or improve service for future customers. Tina and the owner even told us as customers that "we might not get what we want", and to sum it up, "since we know everything to do it ourselves, since we're professionals."My friends and I were unsatisfied with her waxing/nails. I'm paying you for your services, I'd hope that I'd be able to get the service I'm paying for. But Tina made it very clear that she wasn't receptive to what we wanted as customers and that it was her way or no way. There was no communication that we weren't gonna get service, the owner was trying to non-confrontally push us out. He then hovered over us at the atm and inside the store, making it feel like it was racially motivated. We were on first name basis but because Tina was "frightened" by us, it changed the way we we're being perceived. I'm disappointed because this spot was so nice, until it wasn't. The other staff is great but unfortunately I've had 3 terrible experiences with Tina and I've decided not to return.

Friendly staff, reasonable prices. I recommend and would go again! I was able to get an appointment…read morelast minute.

came in today 5/5/26 for a soak off of my nails. she did the soak off and then proceeded to drill…read moreoff the remaining residue from the gel. as she was drilling my nails, she would use the drill for about 1-2 minutes on each nail, causing my nails to burn and throb. once it was done, i left with rings of fire on my nails, my nail beds are completely raw, and my nails are extremely flimsy and weak. I've been going here for years and the quality of the bald and service has declined extremely, as prices have increased. Very unfortunate pricing for services that come out like this. as a 5 year customer this will be my last time coming back. The workers will sit there and blatantly talk about you, laugh at you, make jokes about you in their native language so you cannot articulate what they're saying unless you have a translator in your ear. I've noticed the last several times i've came to get my nails done, they do not care about the quality of their nails, their care about how quickly they can get you in and out of the chair. it's extremely unfortunate because this was my go to nail place.

I've been coming here for years and am always so happy with the outcome of my nails. The owners are…read moresuper nice and everyone pitches in to take care of each customer- I love the teamwork. I've been with Cherry the whole time and absolutely love her- sadly I never take photos of my nails but I included the chrome ones she's done for me over the years! Prices are very fair. Would definitely recommend BOOKING AHEAD OF TIME, they are typically too busy for walk-ins.

I have been coming here for years, but lately there are some issues I'm concerned with. #1: There…read moreare NO perks for being a loyal customer. Never any coupons, deals for however many times you go there, etc. The best seems to be to save a couple of dollars by paying cash over credit/debit card. It would be nice to feel appreciated and have some sort of reward or coupon program, given how large the business has grown to. #2: Lately, it seems that the nail techs are too busy to sanitize their tools in between customers. I really have no desire to catch anything from non-sanitized clippers, cuticle trimmers, or nail files. I would LOVE to see the techs opening sanitized tools in front of me while I'm there, so I know they're using clean stuff during my session. #3: I'm not sure if it's the tool or the techs, but I am so sick of my fingers getting cut up by the edges of the nail files! Like a papercut but deeper and it stings!! #4: Not everyone is trained equally. Some techs refuse to learn simple new techniques. It could be because they are over-worked and always busy. I also don't think each person does the dip manicure or the cat-eye manicure the same way - which way is the right way? It's different every time, it seems, and some techs' manicures definitely have better staying power and durability than others'. Overall, I find that this is a pretty good value for what you get, most of the techs do a good job, and I love that cat-eye dip is now being offered, but I'm just starting to question what's going on here. Are the workers too busy and stressed? Do they need more time in between clients?

I have been going to Roxanne at Hair We Are for years. She has been wonderful, professional and…read morealways gets me in with my busy schedule. She has even gone in early for me for years! She does great cuts for me as my hair is so thick and unruley and will do whatever I want. I couldn't ask for a better hair stylist/friend. I just love her! Thank you!

I go here for massages with Brooke. She's the absolute best…read moreand gives great massages! She will do a hard pressure if you tell her too and that's what I like. You will leave feeling refreshed and relaxed. I also tried her cupping that she offers and I noticed that I felt so much lighter in the head and way more relaxed after it. I highly recommend Brooke at hair we are!