I did not like the salon. They didn't even listen to me and they lied on top of it. They said they…read morehad they said they had had violet purple but they put on réddish purple. Just does what it wants. They could have told me and I could have not used it

I got a beautiful balayage At this salon today. My overall…read moreexperience was good I can't complain. the lady that did my hair color was amazing very attentive, also the lady the cut my hair she was also great. I love how the curls turned out my hair looks gorgeous I'm Absolutely 100% very satisfied with the service.

I went here for the first time after some work colleagues recommended Maria for blonde highlights…read more I brought pictures and stressed the fact I DID NOT want my hair yellow/golden blonde ( I personally do not wear it well and my colleagues have a gorgeous icy/silver that I thought she would be capable of doing on me as well ). I asked for ashy/silver blonde and left with 5 different color blondes in my hair, none of which matched what I asked for as a few pieces were even orange. PRIOR to even making my appointment, I told Maria my hair takes about 3 1/2 hours because I wanted to make sure the time allotted was adequate. My hair was done in two hours ( including cut and blowdry) and she even stated " next time we can go more silver/ashy". Pretty sure she knew the color was off immediately, but I personally can never tell with the salon lighting. That comment alone made me feel uneasy and I had a feeling it was going to be wrong. After looking in several different lightings and realizing how horrible my hair looked, I returned a few days later ( when my work schedule allowed) and Larry did a glaze for me. Unfortunately, but not to his surprise, the glaze did not help because the foil did not lift my hair where it needed to be to create the ashy blonde desired. I have been getting my hair highlighted since I am 13 years old and have had icy/silver before ( my base is also dirty blonde and warm so if done correctly, should be easily achieved by a professional). I called back to come in to get my hair re foiled as it was nowhere near what I asked for, but I think Larry already knew that. I was extremely embarrassed and unhappy with my hair and didn't even want to wear it down for the next several days . When I called back I was told I would need to pay for some of the service as "communication" was off the first time and it was going to be a lot of work. I was very direct and communicated several times that I DID NOT want my hair yellow/gold and provided photos prior to my first service. I am not sure how much clearer I could have possibly been. Communication on my end was NOT off and I felt like Larry was putting the blame on me for Maria's poor performance that day. To ask me to repay for what I already paid for is poor customer service in my opinion. It should have been done right the first time and none of us would have been in this situation, especially me. He saw my hair and knew it was nowhere near what I asked for so to place the blame on me was extremely uncalled for and his frustration was entirely misplaced. It was not my lack of communication that caused this outcome and I was very taken back and offended that it was portrayed in this way. After being totally disgusted by the outcome and then being told I had to pay for repairs, I cancelled that appointment. Not even ONE time did Maria reach out and apologize or try and make it right. It was all put on me to try and figure it out if I WANTED it fixed. You have to be kidding me! This is not how my situation should have been handled and quite honestly the salon should be ashamed of themselves for handling it in this manner. That's bad business. Her statement alone showed she knew the color was off after she blew my hair out, so accountability for her mistake would have been much appreciated. I felt my situation wasn't handled correctly at all as I was very open and honest about what I wanted. If Maria needed clarification, which I find hard to believe, then she should have asked. Although I wasn't charged for my glaze, I did leave a tip on the counter for Larry and the shampoo girl ( sorry I forgot her name) because I felt that was the right thing to do. However, the right thing for them to do for ME would have been to refoil my hair, FREE OF ANY CHARGES, if that's what was needed to achieve the DESIRED OUTCOME. My hair has never taken two hours to complete so I should have known something was wrong then. I believe the photos speak for themself so do with it what you will. The salon is adorable and the cut and blow out were nice, but the color is embarrassing and their approach to make it right was subpar to say the least. How does a stylist not even reach out to an unhappy client?! That alone just blows my mind.

A dear friend has been using this salon for years...i decided to try them. WELL WOW OH WOW is all i…read morecan say. I used Nicole, and she hit it out of the park on my first visit. I will DEFINITELY be recommending and going to my new favorite salon!!

I was so overdue to get a haircut, so last week I made an appointment with Toni. She asked what are…read morewe doing for you today? I am one that likes to save photos and or videos of haircuts that I love. So, I showed her the one that I thought would look great on me and she immediately agreed and loved the style and said, "Let's do this". She knows what her clients like and she gives it her all to make them feel good. And right up until that last snip I knew I was going to be happy. Her talent is endless. I feel like a million bucks when I was leaving the salon- oh correction I feel like 2 million bucks. Thank you so much Toni

Saw Toni today for a pixie cut and she gave me one of if not the BEST haircuts of my life! She's so…read moretalented and funny too! Makes the time in the chair fly by and the rest of the ladies are so nice. Thank you!

Love this salon! My go to a for a blowout. I love all the stylists and my hair always looks…read moreamazing when i leave!

Had an amazing cut and color service here by Morgan. She was very professional, attentive, and…read moreworked magic on my hair. The salon is very clean and organized, and in a super convenient and trendy location. I am super satisfied with my results and can't wait to return!

By the time I was home 10 mins away my curls were uncurling I had whole evening to go. As well as I…read morelooked like makeup was caked on I specifically asked her not heavy especially the frown lines. I will not recommend or use again.

After having a bad experience at a neighborhood salon in Lindenhurst, I started patronizing Salon…read moreBy The Bay. Within the last year and a half, Alisha has been styling my hair and she has been doing an excellent job. I highly recommend this salon.

The beauty place! A brides bliss! I went for a spray tan…read morehere with Francesca and she was wonderful. Looks good so far! This place is really cool. It's a full service bridal salon, you can get ready for a big event here, as they offer hair, make up, tanning and even Botox. The ambiance is perfect for your day, or just to make you feel like it's your day. Highly recommend for your wedding day or maybe even a nice event with your girls. Grab some champagne off the champagne cart and sit in the hair and make up chair- welcome to the Beauty Lounge!

I used Dee & her team for my wedding, and their hair and makeup skills are incredible. My…read morebridesmaids got their makeup done - and every one of them was obsessed with their makeup, and they all looked amazing. I consider myself pretty picky with hair and makeup artists, and these guys really are the best. 10/10 would definitely recommend!!

Lost so much hair that I cried when I got home. Sat down to get washed with beautifully intact,…read morefine blonde hair, got up with three giant knots that I brushed out SOAKING WET for 15 minutes, which made the hair snap out even worse. The hair wash lady washed me like I was a dog at a pet groomer's. So rough, tangled me up, and used almost no conditioner and it dried up all the softness from my very delicate hair. She even bent my ears as far down as they could go to clean behind them. Uh, okay? Apparently she doesn't know what nerves are. Do you know how hard it is to take care of fine blonde hair? I was just starting to grow it in thicker with collagen and vitamin D, too. Lost all of the hair I grew, and I feel ugly. I totally feel the spots on my head where the knots ripped out chunks of my hair. I thought you were supposed to go into salons and come out feeling beautiful. I brought my own brush and was VERY SPECIFIC about the sort of hair that I have and I spoke up when the hair wash lady was hurting me. I feel ugly and old with all this hair missing. I asserted myself and complained about this too. I'm not going to wash my hair for a week and walk around greasy so that the oils hopefully repair the damage, I cannot wash it in this condition so much hair will fall out. I am so upset. The hair dresser across from the girl cutting my hair was throwing me dirty looks and rolling her eyes, 4 feet away, like I wouldn't see it? Classy. Wreck a client's hair and then make fun of her for being upset over it. Clearly she cares a lot about her work (not!) As soon as I got home, I booked my hair cut with Andrew Stevens, 2 months in advance. He's the only person that understands how to wash hair without ripping it all out of my head. I didn't use him this time because its a long wait for an appointment, but I'm booking for the whole year in advance starting today. If I ever go elsewhere, I'm going to have to ask for a dry cut, or I am washing my own hair with my own products. What are salons even for? I already bring my own brush because this happens so often, almost no one understands British hair. Never again. Good thing I used a groupon cuz I would never pay full price for this experience. See the picture I attached- does that look like hair that just came out of the salon? I can't even brush it without losing hair. I even came back after I left because the ends were still chunky and messy, when I like a uniform, clean, healthy end. The girl cut it twice and within the hour it went back to looking like split-end, dead hair. Not her fault, it was the wash girls'. My hair is just destroyed now. Washed out my beautiful blonde highlights into copper, too. Did she wash me with peroxide and egg whites? Thanks for making me scary in time for Halloween. Update: Three days later, even more of my hair has fallen out. Today is November 1st and my experience at self image salon happened on Thursday, October 29th. I stopped driving and took pictures of my hair, because my ears and the back of my head are very cold. I put my hair up because it keeps snagging and dropping all over my car and clothes. I cannot believe the way I look. I have thinning hair and bald spots all over my head! I look like I have male pattern baldness! I am a young woman! Do not ever let the woman that destroyed my beautiful, expensive hair touch another person's head, what this salon did to me is just cruel!!! What do you not like me or something? I would never do this to someone, let alone a paying customer!!! I attached a picture from before the salon destroyed me. You cannot see the color very well, because I took the pic in a dimly lit restaurant, but do you see how long and pretty and healthy my hair looked before? I didn't realize that washing hair was complicated. Don't go to this salon unless you want to look like you've got some kind of disease by the time you get out. I wish someone on yelp had posted an honest review, before I fell victim. I would still have my beautiful hair if someone else left a review when they had a bad experience. P.S.- All I had here was a wash, cut and blow out. Pretty simple. This is the gold medal of horrible salon experiences. I didn't even have a chemical process!

I must say, I know this salon has been in town for years, but I had never gone. I had a color…read moreissue I wasn't happy with, and Tom (the owner) gave me an appointment with Concetta. She "corrected" part of the issue, and I went back for a Magic Sleek the next week. Much better than Keratin. When I decided I still didn't like the highlights, I decided to let them start fresh. Just color back to brown and then add the highlights. Well, Concetta was able to add low lights to fix my hair to what I love, and Tom, he didn't charge me. He felt I spent enough in his shop in the past two weeks. I said, but you guys didn't mess up, you were fixing an issue. He said, no, it's fine. But thank you. I highly recommend! Thank you both

The owner Star does a good job, whether it's a wash & curl, a relaxer or a weave you are going to…read moreleave looking fabulous. Now the caveat is don't have anything else to do because she is a perfectionist and takes her time while she's juggling other clients. So if your in the village of Amityville and need your hair slayed stop by and see Star.

Celeste is a Styling God! I Love her, she's been doing my hair for about 8 years now, and I…read morewouldn't have it any other way!