The owner called me and they will refund me. The discussion went along the lines of "Carrie does…read moregreat work, she does my hair. I stand fully behind her. Two other people were there and saw the final job and said it looks great (neither were there at the end...no one saw it but Carrie and myself). I don't think this salon is the right fit for you, this is the first time we have such a complaint." I told her I can send her pictures, she said okay. Waiting to hear back...I wanted to post pictures but not sure how to do it. I did on my FB page for friends as we discussed this and the main comment was, "They should pay you double for what it'll cost to not only fix this but the damage your hair will probably incur in the process." Thanks for not only doing a terrible job but making it sound like I'm the problem. After I sent her the pictures, the owner called me several hours later and said the pictures were "unclear" and that she's not refunding me the money and if I want to take it further I can (?). I told her that's fine, I didn't authorize to be charged without the promise of a redo and had I known I wouldn't get a refund if they couldn't fulfill their promise, I wouldn't have paid. She told me okay, to come by the salon right then so she can "run fingers through the hair" and I said sure! She hung up the phone on me. My husband called her back and nicely said the same thing: that he's sitting right next to me and it does look terrible at the top and that we can come as she recommended. To which she replied, "let me ask you, are you a color expert? no? then your opinion doesn't matter to me. Do not come here, I don't want to see you near here. If you file a dispute I'll take you to small claims court." We were shocked that it got so out of control. To further the insanity, half an hour later we get a call from our local police! The owner showed up there to have them call us to not show up! We asked the police what is going on and explained the situation - that we never threatened them nor said anything to even make it sound like we were going to be there. The police officer just said that we didn't do anything wrong and that he just had to call because they came there but there's nothing to be done. Yes, me at 9 months pregnant and my husband on our way with our toddler to visit my parents' house were going to do something to the salon? This was THE most crazy situation we've ever dealt with...

I highly recommend Fusion Hair Salon…read more Prior to going to Fusion, I was going to a discount hair salon, where the results were uneven at best. Even if I found a stylist there I liked and asked for her every time I went, they would never remember how they cut my hair from time to time. I was walking by Fusion one day and decided to give it a try. I have been going there ever since. The haircuts are very good, they remember exactly how they cut my hair from time to time, ask how I like the haircut and if there is anything they can change about it. While decidedly more expensive than the discount hair salons, the results are definitely worth the price.

I've been to many upscale hair salons and spent big dollars but the best cut and color I have ever…read moregotten is from Anna at Hairways! I now live in the subarbs and admit I tried a well known pricey salon closer to home to be dissipointed. Hairways and Anna are definitely worth the drive.

I am not fan but greatly disappointed in myself for getting a basic cut since it was last minute…read moredecision to go to her. A friend recommend her. The ONLY reason why I decided to take the risk trying her out. I am very picky on the style of the cut and who does it. Even though at first I told her I wanted her to recommend me how she would want to cut it. I can tell she heisted in which why I gave her small guidelines. Even when I told her the length I wanted it to be she STILL heisted. I don't like hairstylists not being pleased on giving full range what they want to do with my hair. Even though I am pretty picky, I can be extremely laid back. Yes, I know I just contradicted myself since she had experience but was still young. I was sure she wasn't going to mess up my hair. Once again I am disappointed in myself for getting a basic cut but I had no choice she just looked at my hair and that was that. Look, I get it...some stylists don't like when you sit in their chair have no clue the style they want. But I wasn't clueless. I wanted her to have fun. Based on what she was telling me on how long my hair was and tired she was I would think free-range cutting would let her have fun. That wasn't the case at all. My bad.... I was going to give her another chance and help raise it a four star review that was until she mentioned a really cheap jab towards me. I gave you free-range you didn't take it! Not my fault, my dear. Next time I will make sure to have the exact hairstyle if I ever do come back. Ohhhhh wait!!! I won't be coming back. Because you lacked any creativity and any texture skills.

I was recommended this salon since it was at my convenience and cheaper than my other stylists I've…read moregone to. Well, after this experience I would have to say that sometimes it isn't worth cheating on your stylist. I didn't have good experience as far as personal touches with conversation.. which I appreciate during salon services. One major thing was her very blunt cuts. I like edge and texture, it just was not delivered. Though I would say, she is okay for basic cuts if you are not picky. I would not recommend for bangs at all. Stay true to your stylists, ladies. A good one is always hard to find!

This place is my absolute favorite!! 10/10 would recommend! The salon is clean and the owner takes…read moreall COVID precautions which was very comforting!

i should preface this by saying i have been loyal to two hairstylists in my life. the first…read morehairstylist i was devoted to was kim long at wak shak in san francisco. KIM RULES HARD! I WOULD HAVE HER BABIES! and the second hairstylist is rachel at prink (formerly of siren). after my kids, I AM RACHEL'S HAIR B*TCH! :) many moons ago, siren salon was recommended to me by an old friend. he didn't recommend an actual stylist, but he liked the salon and raved about it and so i went and i met rachel. i think this was 2001, maybe 2002. i had some pretty loud pink stripes in my hair at the time and i was ready for a change but i wasn't sure what to do. i was REALLY wary of what might come next because i have my share of hair HORROR stories with hairstylists.... whole years of my life GONE for fear of the future with an unforgiiving camera... and damn, if i couldn't make enough porn money to go back to kim in sf either. (i'm JOKING!) but, rachel was very patient and really listened to me. and i walked out of there feeling and looking like a movie star.... ok, a raw, indie, low budget, foreign film movie star... the point is i looked and felt REALLY good. a few years, a new location (inconvenient for me - dude, i live near 99th and western) and (my) two babies later... i'm still going to rachel for my hair fix. i called her today knowing that this is always a busy time for her, praying that there was a cancellation and THERE WAS! so, if you happen to be passing by the salon in the afternoon and you see an asian woman rockin' a cute new 'do... that's me... CHA-CHA! ;) you wanna look good, dontcha? you wanna feeeeeeeel good, dontcha? see. rachel. now.

I've gotten my hair cut by three people here, and colored by two of the three. I've never had a bad…read moreexperience, and their color lasts forever. If you are really curious about color, I recommend an appointment with Jeff, btw. He's very informative! They have a stylist level system where it costs more to see a person wth more training through the salon. However, they are cool if you switch between stylists, because maybe you don't want to pay for someone with more training because you know your hair is going to look like crap all winter/summer no matter what you do. But say you have a special occasion, or you have messed up your hair with many haphazard applications of dye from Whole Foods, it may be worth paying more to see a level two stylist or the artistic director. They carry Kevin Murphy products. I'm impressed with this line; it's not too toxic. The salon space is very open but feels homey and friendly. I like how it's below street level, it kind of adds to the effect when I emerge as a new person.

Alex is the best hairstylist around! After I got my hair done by her, 5 of my friends started going…read moreto her and love their hair every time!! She makes sure your happy with your hair and she is constantly educating herself on the newest trends in the hair industry. Go here, you will not regret it!!

Just went here for eyebrow threading yesterday. (My first time...OUCH!) My cousin-in-law referred…read moreme & she's got great brows & works for MAC...so a great source! It's located off of Lake & Gary Avenue right behind a Thorton's gas station so not the easiest place to find. Anyways, I was pretty anxious to get the threading done since I heard how painful the first time around is, but the the owner really talked me through it. She shaped my eyebrows perfectly and used an antiseptic afterwards. Plus it's only $6 for eyebrow threading or wax, which ever you choose! Great deal!

Shaz, is a good hair dresser and will go out of her way to give you a good hair style and cut.read more

Georgia has been cutting my hair for over two years and is a true artist and perfectionist. She is…read morecreative, talented and takes pride in her work. She is great with short or long hair styles, color and highlights. She is also efficient and affordable. Try one cut and you will find the stylist you may have been searching for for years. I did!