I had to wait 3 days to even write this review. My blood was boiling so furiously up to this point and I want to give just the facts since this is Salon 66's first review. I'm trying to be fair.
I went in for a hair appointment last Thursday evening at Salon 66. I had not had my hair worked on there before, but they sell the shampoo I like so I had been in the joint and thought everything checked out OK. I was excited to get warm highlights put in my naturally dark brown hair and get a trim. I am a former bleach addict, and was blonde for about 10 years. For about the last 2, I've been rocking the au naturale look and taking really good care of my hair. No dyes, no bleaching, and regular Keratin treatments. I walked into Salon 66 with nice well kept hair, and left in uncontrollable tears feeling utterly taken advantage of.
I could go on for 5,000 words about what all went wrong, but I'll try to keep it short and simple. I asked for natural warm highlights to not deviate from my regular look too vastly, but to keep it fresh. I said I'd be open to lighter bits around the face, and also wanted a trim. What I got was a monstrosity of orange and green hued bleachy streaks that looked painted on and turned the whole effect of my hair into what my sister affectionately called a "goat $hit" look. And as for the trim- hacking off 3 inch sections has never equated with a trim in my terms. I broke into tears after the shampoo bowl, and multiple times through my hair dresser Antonia's (approximate- he's male, grey hair, Italian) stylings. That being said, I always stayed professional and said "if you think it will look different when it dries, fine, we'll check it then" and kept my cool. So, the color turned out disastrous, he took off too much with the cut (but was not the worst part of the experience). The proprietor looked at me bewildered as I got up to pay and tried to talk about solutions on how we could fix my hair. At this point, Antionia got very defensive and started to yell at me about how this was exactly what I asked for. I explained, no, I asked for natural highlights, and what I got is what looks like a terrible dye job. I also said, "I go to a hairdresser because you guys are artists, you do this everyday and will know more about hair then me". His response, "I am no artist, if I were an artist I'd be out there doing art". So, here's the kicker, it looks AWUL, I'm in tears, he's screaming at me, the owner seems terrified of him, and as I pull out the plastic, he barks, it's $200 for the highlights & $55 for the cut. These are very reasonable prices for New York, but when I called, they told me $160 & $35. First, I think if the price they want to charge is different than what they quoted, they should have mentioned that early on, and second, I was about to have to go to a reputable salon to have the mess fixed which would run me much higher. In my opinion, after everything, they should not have charged me AT ALL for the botched highlights and I would have paid the $55 for the cut.
To fix it, my sister dyed my hair back the next night. I spent the day with the highlights, but every time I saw them I regretted turning my healthy well maintained hair into a mess.
If you're looking for a place that is professional and consistent, Salon 66 is not it. They handled the entire situation terribly. They had the ability to fix the situation, and instead were more interested in having me pay and get out. I've done enough wacky stuff to my hair to know it doesn't always turn out exactly how you pictured and I always manage expectations. But when it turns out n a way where no person can say it look sOK, you've got to fix it. Actually, reliving this is making my blood boil again, so I won't go into more details. Consider yourself warned about this place. read more
