Great customer service! They helped me find what I needed and I got more things since there was a great sale'. Store is clean and organized. read more

Sally Beauty - Cosmetics & Beauty Supply Near Me - Temecula, California

It's rare to find a hairstylist that enjoys learning from their client! However, Emilia did just that! We had a great time together, while she covered every single grey new growth that I had! She gave me sound advice for the integrity of my hair. She listened intently to how I wanted my hair styled, and was able to execute it with me giving little pointers along the way for textured hair! After today, she is more than ready to tackle on more curly hair girls! We had so much fun together! read more

Sally Beauty - Emilia doing her thing! - Cosmetics & Beauty Supply Near Me - Temecula, California

Brianna was an amazing help with all my color questions and went above and beyond with the recommendations will definitely be making this sally my go to spot for all my hair stuff. read more

they were wonderful with helping with getting different hair dyes for me and they we so nice and helpful. the shop was so clean and easy to find stuff read more

Got my hair done by Luci ,sat in the chair for 4 hours to get baylage, my hair is shoulder length not long just to come out with spots she acknowledged them after I pointed it out and said that it was cause I "rushed" her when I was just asking on an update of how much more time was she going to spend applying bleach, 2 1/2 hrs spent placing just the bleach ,the manager on duty offered to have me come back to fix what she did with a different stylist ,which I agreed to .Upon arrival for my new appointment they tell me so your stylist didn't come in can we re-schedule, the girl on duty said I tried calling youvto let you know,5 mins before my appointment. read more

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Went In yesterday to look around: this is the nicest Sally's Beauty I've been too. It was clean and the manager came to help us right away.

I was greeted right away, the store was clean, bright, and stocked. The employee was super nice and educated on the products, she helped me find a good shampoo/conditioner. Had a great experience! read more

Dakota was exceptionally knowledgeable and helpful! She even returned my call when I had another question on how to use a specific hair product. I highly recommend this store! Be sure to ask for Dakota! read more

I got my hair colored by Luci twice and she did an incredible job! I wanted to go from my natural brown hair to red without bleaching it and she was able to make my vision a reality. I also got my hair done by Angelina (Angie) on a separate occasion. She did a hair treatment with keratin, and then styled my hair in two French braids which came out great (not photographed). I would recommend both of them if you're interested in getting a service done, and I will be back again. I've had positive experiences each time I've had a service done there and they are reasonably priced too. Dakota, Tatiana & Andrea are also wonderful beauty advisors who have been really helpful while shopping for new products to keep my hair looking good and healthy. Very friendly staff and good styling products overall. read more

Sally Beauty - Cherry red hair done by Luci - Cosmetics & Beauty Supply Near Me - Temecula, California

I've been cutting my own hair for years now. Pretty easy since so just shave it all one length. I've purchased several clippers from Sally Beauty Supply (this location) over the last 3-4 years and they always have what I need in stock. I actually called today when my clippers died. I use a very specific set of clippers (Wahl Balding Clipper) to get my hair as short as possible, nearly skin. But I can rarely find them. Sally had them in stock and set them aside for me. I was able to run down and grab them in about 20 minutes and they had indeed pulled them off the shelf and tucked them away for me. Great service! I will definitely continue to use Sally! read more

Had a wonderful experience at this place! Grabbed everything I needed to bleach my hair, and proceeded to checkout. The nice and friendly Asst. Manager, Tatiana helped me check all my supplies and realized I forgot to grab something. She went and got it for me and even gave me thorough directions for dyeing my hair! I love her personality, it really made my day! Actually all the staff working today were great! Another woman, whose name I forgot to catch, helped me find a product just as she was heading to break! Putting the customers first, I love it. read more

Walked in the store for a small item after leaving the salon suites right next door and was racially profiled. Tell your employees not to continuously ask a customer if they need help after they've already replied no, it makes it obvious some of us are being profiled. I will come to you if help is needed. read more

I have been to so many Sally's over the years and when the pandemic started I was constantly working with different stores to meet my beauty needs. This store hands down is the best location!!! Tony and Tatiana are amazing! Very resourceful and extremely kind. I will definitely frequent this store again and can't wait to share my experience with my family and friends. read more

I love Sally's ! And I keep coming back to this location thanks to Tatiana and Andrea. I've been following them since the old Sally's location. They have great customer service and are very knowledgeable with all the products. I always shop here with my two young daughters and have tons of fun looking at all the products. Sally's always has the beauty supplies I need and at an affordable price , plus if you sign up for their free rewards program you always get a $5 off coupon when u shop. Thank u ladies for always being so kind to my daughters and me :) read more

GARBAGE SALLYS DONT GO HERE ! They have the wrong prices on the product . I had to change what I wanted 3 times because It wasn't the price It says . The cashier was super rude . The only reason I got what I got was because I had an event to go to . Customer service is terrible and It was a waste of a drive . It wouldn't have been a big deal if she apologized for having wrong signs but she completely just avoided It . Super rude ! Never coming to this one again ! That's false advertisement read more

Sally Beauty - Worst service - Cosmetics & Beauty Supply Near Me - Temecula, California

Amazing customer service by all the ladies. Greeted right away, always helped. They tell me about any deals going on in the store which is a plus. There's one guy here I think he's the manager he's pretty awesome too. Love purchasing my hair care, other items here. read more

Not too happy. Just stopped by and door is locked but lights are on. Website says they close at 8pm today. Please update hours if you're not going to follow business hours. read more

Went in to look for a specific product which I could not find. Asked the lady working to see if she knew where it was. She could not find it either, but went beyond telling me that they did not have it. She tried to search for the product number and which nearest Sally's would have it in store. She had no name on her employee tag. Just says "Assistant Manager" and has an accent like she's European. Very helpful lady. read more

I called them on the phone yesterday and spoke with Andrea. I asked her about a specific men's soap. She briefly placed me on hold, went over and grabbed a bar of it, and offered to hold it for me if I wasn't going to be more than a day or so in picking it up. I headed over there right away, and sure enough she had set it aside for me. Such a wonderful young lady. Very friendly and personable, extremely knowledgeable, and willing to help me find what I needed. She definitely went the extra mile. Suggesting that I download the app, asking me how I liked the product, and thanking me for coming in. This is the kind of person you want working for your business. She made me feel like my hard earned money was well spent. Thank you! read more

EVERYONE LISTEN!!! THIS IS IT!!! -I have been using Sally's for 10 years, and I have NEVER found the perfect store until now! Thanks to the so wonderful and lovely, TATIANA! -I have chills writing about her, because I am still in disbelief that such an incredible individual is helping run this store. -I will never go to another Sally's ever again after finding Tatiana! -Tatiana provides efficient service, is SOOO kind, and EXTREMELY knowledgeable!!! I've never met a Sally's employee who knows their products like her, or who kept their store SO CLEAN! -All of the products were placed so nice and neat. -Everything was organized and easy. Thank you, Tatiana. All of your staff working today is nice! read more

Another great experience at this particular location. The last two times I've come in a girl named Andrea has waited on me and she is excellent. Very personable as well as knowledgeable about the products. Her customer service is A1 and I was kind of worried when the man that use to work there left the company because he was so great but this young lady, who is there frequently, makes me want to come back to this location, even though I have two others to choose from. read more

Always helpful and they always have what I'm looking for! Moreover, when the store began carrying a permanent variation of the semi-permanent color I had been using, the associate not only told me about it but, made sure I knew how to use it because the processing is different. Thrilled that they not only know what they're doing but, after a few visits, they started to recognize me and I appreciate having a professional with whom I can discuss beauty suggestions and tips when I need them. read more

Very happy customer!! The owner / workers are super nice and always there to help. I went in needing to re do my blonde hair color. Never before had I done this before. The clerk helped me pick out exactly what I needed. I was also reminded of coupons in my account I didn't even know I had!! Super great stuff here as well that you wouldn't find anywhere else :)!! Thank you read more

Their two hour delivery window is amazing most the time we get up getting stuff in about an hour! There was a mix up one time and they were so sweet and were willing to do whatever they could to fix it! I highly recommend them! :-) Also, don't forget to sign up for their text alerts as you get 15% off! read more

Please teach your employees basic hygiene. The cashier with the gnarly cough just coughed directly into her hand, then handled my purchases and gave me change back. Today, one year later, I stopped in this Sally's again. When will I learn?!? The cashier again had a terrible cough and runny nose. She coughed twice into her sleeve, and I thought maybe the management had retrained to their employees after my first review above. But right after that she coughed into her hand then grabbed the receipt and bagged my items and handed it to me. I'm leaving tomorrow to go out of town to see family - I don't want to catch this lady's funk and make everyone else sick like before!!! read more

This location has great customer service! I went to the Sally Beauty Supply off of Temecula Pkwy and the associates there were very rude. They said they could not return my items I had purchased because it was passed 60 days even though they were not doing returns because of covid. Two associates had told me while they were not doing returns I could come back and return it even if it's after 60 days. I was very upset by their poor customer service. I came here to this location and he took care of it with no problem what so ever. I will definitely be coming to this location from now on even though it is an extra 15 minute drive for me. read more

I cut my own hair. But I rarely use scissors, I prefer to use clippers. I've had my Oster Fast Feed and Andis edger for nearly a decade now and they're still going strong. Both clippers are costly. The Oster will run you about $100 and the Andis $60, but you absolutely get what you pay for. Sally's carries all of the accessories I need to maintain my semi-professional heart-throb look. Clipper attachments are roughly $4 and replacement blades will cost you upwards of $30. My advice to those that wish to cut their own hair, buy professional clippers and DON'T drop them! The location is a bit hidden but once you find it you'll become familiar in a heartbeat. And the associates that work here are usually in good spirits so they'll always be ready to help. Cut it out... read more

I came in minutes before they closed, this lady helped me out and she sounded like she knew everything. She was nice at pointing out that my hair looked brassy and ugly I always like honesty so yeah I'd say it was a lovely visit. read more

Not impressed at all. I have looked all over for shampoo for gray hair. The gal at the register said "we don't sell that - no one does" my mistake. Found it at Ulta - my new place to go. read more

Terrible staff! If I could give zero stars I would. When I walked it I was not greeted and when I asked for help on something she said one moment and continued to be on her phone for 10 minutes. I asked for brown hair dye and the worker said I was never gonna be prettier and stay ugly even if I changed my hair color. It was the Asian girl. read more

I went in today with some questions about how to lighten my hair without it turning brassy. Tatiana took her time to explain to me the process of doing this successfully! She recommended a product that she says works great with people who tend to pull red when dying their hair. She was super friendly and knowledgeable. I don't write reviews often but I felt like she deserved one :) great customer service. read more

Ive visited different Sally stores, but this one gives you the small business owner attention that is practically missing nowadays. Helpful and courteous. read more

I went in today to get some hair color and other things , tony helped me out very well! Helped me find everything I needed !

I need to buy hair color every month, last time I was there I was helped by a new yong lady and was very happy the result, always good experience read more

Came with my mom to purchase her tint as we do every 3-4 weeks. Everything was great until i got home and realized that half the product was missing and it was clear that it had been opened. The outside packaging seemed fine. Went back to the store, not to receive the money back but to exchange her tint for a new one. I understand that my mother didnt have her recipe but she wasnt asking for the money back. Gave us a look like we were stealing when it would ridiculous to steal half a bottle thats worth $6. At this point it wasnt about the money, its the principal of the thing. Thanks for nothing Zuleya read more

I went there on Sunday, 3/24/2013 to get the purple shampoo that takes the yellow and brassiness out of blond or bleached hair. I has also thinking about a self tanner but have never really been good at selecting the right kind. So after I got the shampoo and was making my way to the front the clerk asked if I needed help and I said yes. I had not clue one about self tanner and I was tired of being so white I glowed in the dark. She laughed and told me that she thought pale skin was pretty. I thought that was nice considering the usual "Casper" jokes I hear. The sales person answered all my questions and was super helpful and recommended the Hemp tanner and lotion in one. Well it is perfect and works great! She did a great job in listening to my needs and concerns and addressed them all. So friendly and smiling too. I will be back for more tanner and probably more of my beauty needs as they arise! read more

There are a few employees here that are actually helpful and nice. I always find way too much stuff I want to buy here! Some great deals to be found! read more

So not helpful and fairly rude. Asked if they had the replacement tapes for the tape on extensions that they sell was told no. So I asked if any other locations have it in stock all she asked was whatt other locations id been to and just blankly stared at me and said huh. So I then grabbed another product to buy and get the heck out while she blankly stared at me then after a few minutes rang me up. Lame read more

Last week my daughter had the worst experience ever at Sally's on Ynez Rd. She attend Sally's last Saturday, June 1st to purchase some hair products as she is attending school to get her cosmetology license. While she was shopping in the store an employee by the name Tatianna approached her and told her if she was going to steal she better leave now because they have cameras everywhere. I am very disappointed on how she was racially profiled because she is a black young lady. I have been to Sally's myself in the past and each time Tatianna didn't provide good customer service but this time she has taken it too far. read more

Do not go here!! The manager Herman is very rude and will make your child cry if you go into the store with them. I went there to buy haircolor and my daughter of 6 yrs. was holding a nail polish that she was bugging me to buy her. He noticed her holding it and said to me "she needs to put that up front where she got it from she is not allowed to hold it unless we were buying it" so I told her to put it back then "he yells from the front of the store "She is mixing all the colors up" so I go to the front of the store and she was not....At this point...really I called corporate when I got home! read more