Having a bit of a hair emergency, I looked on the Website for this particular Sally's location and noted that their hours said they closed at 9pm. I then proceeded to drive all the way across town assuming that I had enough time to run in and get the item I needed. However, I was greatly disappointed once I arrived to find that the sign on the front entrance said they closed at 8. By this time I had waisted quite a bit of time and a good bit of gas driving to this location. I've also had trouble with their employees before not knowing their products. Needless to say, it's quite upsetting. Learn your products and update your website when you decide to change your hours. read more