Terrible. Made a mobile order. Sat in the pick up area for 20 mins. Finally decided to call them…read morebecause I thought they cancelled this after COVID or something. The rep tells me they don't have anyone that can come out right now. So I walk inside to see 6 employees standing around including one literally playing on her phone -___-

I came into Ulta yesterday and was expecting at least a greeting, but sadly didn't receive one…read morewhich is disappointing, especially because it's not the first time it's happened. I really hope customer service improves. When I went to check out, I was actually excited since it's my birthday month and you get a freebie. There was a small issue at the register holding up the line, which I didn't mind at all things like that happen. There were about three employees up front trying to help, and then Samille came over to check me out. Still no greeting, and her attitude felt like she didn't want to be there. I placed my barcode on the counter so I could get my wallet out, and I asked if I could use my birthday coupon and also get the free item. Instead of asking, she just grabbed my phone and started going through it, which I found extremely rude. I told her that was rude, and she didn't say anything just kept working. Then suddenly she tried to act friendlier, but it felt fake. Overall, this trip was very disappointing. I love Ulta, but the customer service is consistently rude, especially at checkout. I hope this location improves, because the experience leaves a bad impression every time.

So thrilled to see a proper Sephora in Montgomery…read more Everything one would expect from a Sephora--stunning collection of skincare, cosmetics, and tools. Most of all, the ability to test products, along with personalized attention and assistance from the beauty experts that has made me a loyal customer for over a decade.

Excellent staff, store very well stocked. Everything is very neatly placed & easy to findread more

The store was well stocked and organized. The staff was welcoming and egar to assist with the many…read morehair products!

My cousin was visiting town and wanted to buy a wig so I brought her here. The lady behind the…read morecounter greeted us when we walked in and the store was clean and bright. After looking around my cousin found a wig she liked. So we had a good experience and I will recommend the store to other people in need of wigs and hair products.

Saw the huge sign from the road and took a detour to check it out. I am glad I did. This place is…read morehuuuuuuge, hence the word "warehouse"! I was skeptical when I saw the word warehouse because I've been to such "warehouses" and they weren't very big. This definitely isn't an exaggeration. It has such a selection of wigs, hair, and anything else you would need to "beautify" yourself. Variety: this place had brands that I had never heard of. Not that I am an expert with hair brands or anything, but they definitely provide you with numerous options. Customer service: The people here are super nice! I am huge on Customer Service and I definitely will say that I would recommend asking them anything you need to. They seem to be very experienced and know their stuff! Prices: they seem to have reasonable prices when it comes to hair. I must say though that their clothing seems to be overpriced. Their hair accessories are a little bit overpriced, but they're pretty reasonable. Would I recommend: Absolutely! Give yourself time to roam the store because it is ginormous! Will I be back? Yup!

Best varieties and decent prices. I like this store. Some stores like to overcharge for the…read moresmallest things like stocking caps and earrings. Theirs are a dollar

I come here a lot because their selection is very vast! You can't go wrong here. Even my bf was…read moreamazed by how many mannequin heads they had for their wigs. Atmosphere: super organized! I have never seen a beauty supply store have such quantities and keep their shelves so neat. Customer service: I usually get pretty good customer service here. They ask if you need help and if you say no they leave you alone. However, if you say yes, they bring you to exactly what you're looking for. Would I recommend? Yes. Will I be back? I plan to. They usually have what I want.

From the owner: At Beauty & Beyond, we are passionate about helping both women and men maintain healthy and…read moreattractive hair. This is why we offer a wide range of hairstyling products: Virgin hair Extensions Weave closures Clip-ins Lace-front wigs Dyes and coloring Shampoos Conditioners Clippers Accessories And more...

Very spacious and diverse beauty supply store in the Montgomery area! There are many products that…read morethey have in the store and everyone was so kind and helpful.

Huge beauty supply store. The company is out of Chicago, so we'll see if they can keep up the look…read more They have a very wide range of products. I didn't get to look around the entire store, but they had a lot of items for natural hair, which is nice to see. I'll be back to check it out further.

So happy Montgomery now has a baby Sephora inside JC Penny. At least if I am in town, since I have…read morea good idea about the products I want, I can hopefully get them here. Because it is a smaller store, of course it's not going to have the huge selection available at a freestanding store. However, there were items that were on display, like the Sephora X topcoat . I asked if any were left--apparently I took the last bottle--which the associate had to look elsewhere to find. I am such a huge supporter of Sephora because of the stellar personal services offered, but this location is different. I have never visited a location where all the sales associates stood behind the cash register, and talked to each other, not really paying attention to the customers. Now, there was a make up artist that greeted me several times and asked me how I was doing, but I really did not expect help from him because he was giving someone a makeover. I had to go seek out assistance when there were only 3 customers on the floor. The associates did not seem to know much about the products at all. Because of this, I asked if the store had recently opened, and I was told it have been open for about a year. So, I'm not sure what to think. Maybe more training needs to be done on the products? Maybe it's still relatively new compared to more established locations I've visited? Whatever the case, this was a very disappointing couple of visits. Just not what I have come to expect from the Sephora brand.

I loathe this store and the employees in it. Most of the employees here are extremely rude. Some of…read morethe products are outdated, and some of the bottles are completely different online. Many times I've been there, the employees weren't aware of Sephora's promotions. I went in this store last week to return something and no employees were there. I waited a few minutes for an employee to arrive, but I had to go inside JCPenny and ask an associate for help. The associate finally found the Sephora employee. So much time had passed by then that I had to leave, as I had another appointment. Who would leave a store completely unattended? I try to shop online as much as I can to avoid this store.

Yay I'm the first review!!! Every worker here is so great and so helpful! Tynesha always takes care…read moreof me :) I get so happy when I come there and she's at work. Finally, the stores prices are the cheapest around too and they have a great product selection.