Was greeted immediately as I walked in, but it was kind of weird since I felt as the employee was fallowing me too much asking if she could help constantly.. I told her that I was fine but if I needed something I will make sure I'd let her know. Once I was done looking through and putting everything I needed in the basket I walked towards the register And asked the lady if she could look me up since I had left my sally card in California, when I told her I have the PRO CARD she seemed surprised, whatever I brushed it off and tried to make conversation about the clippers and trimmers which one would she recommend? And she responded with "I don't know I just grab whatever the Pro asks for"..... As an employee you get to see what sells the most perhaps offer an option clarifying that's more popular. :/ read more