I placed an online order from this location on 8/3/25. The order was processed and my card…read morecharged. When I went to pick up the order, the store has a sign on the door stating that it is closed. It appears fully stocked and there is nothing to state if it is permanently closed or just temporarily. I really want the products (at the sale price which is why I purchased). There is no way to contact BBW except through bots. HORRIBLE CUSTOMER SERVICE!

I came in and the sales person was leaned against the shelves chewing gum with a disgusted look on…read moreher face. I asked about a product that I bought in November and thought maybe there was more still available. When I asked she looked at me like I was bothering her. She then talked to me like I should have knew the product wouldn't be available. Other then that I looked around and decided to just leave. You guys lost a sale because yes I love this store, but I will not purchase at a store that doesn't put Customer Service first!

Logan was very kind and helpful!!!!! She helped me find…read moreeverything i needed and even took the time to match the foundations!

This is the MAC store I frequent the most. The staff is friendly and fairly knowledgeable and the…read moreservice is always really good. I was here recently to pick up some lipsticks and a couple of other things. I prefer to come to this store, rather than the MAC counter at Dillard's, because although getting here is a bit of a drive for me, I am usually guaranteed that they will have what I want. Also, this store doesn't sell out of the limited edition sets that they sell. When the Wonder Woman collection came out a while back, the MAC store at Dillard's sold out immediately, but this one had everything still in stock a week later, so I didn't have to rush over to get what I wanted. My one complaint about this store is that some of the staff isn't as great at matching makeup foundation to your skin tone as others, so be sure to check it out for yourself when they help you, or you might end up buying a foundation that is a little too dark for your complexion.

Took my mom here to get her grays covered. My moms never gotten her hair professionally colored…read morebefore. We came there on Friday around 3 requesting Vicky as her stylist. My mom needed her grays to be colored. Vicky took a quick look and said all she needed some was a touch up on her roots. Vicky really took her time and talked my mom through the process. She recommend her to take Biotin vitamins for hair, skin, and nails and use a shampoo without too many chemicals. We were there for about 1.5 hours. My mom's hair went from limp and vapid to lively and restored. It was basically back my moms natural hair color dark ash brown (Asian hair). She was happy to feel ten years younger again. For a color, shampoo, blow dry, & style = $85.

Most businesses in this West St Tammany area need to be trained in customer service, the Gap in…read moreMandeville is no exception. I was stalked by a female associate with grey hair & a bob haircut a few months back. I walked in with my 2 minor children & was on my cellphone. She approached me , rudely said something like everything is half off or something! I was appauled because she saw & heard me on the phone. She walks away , 2 minutes later came back & told my kids shes still on the phone?I turned my back & continued I couldnt believe how rude she was . We had to wallk out the store after she came a 3rd time. The past Sat 26 Aug i returned to the Gap there were 2 women .A younger associate told me rudely can i help you with something, no smile or even a hello , welcome to the gap if you need my help. . . St Tammany parish most of your associates are so rude & unfriendly. I love the Gap but i ve had to reduce my trips in there because of the lack of customer service. The corporate office need to overhaul the customer service honestly.

OMG!! I was so flabbergasted with the hospitality at GAP. This dark haired guy immediately greeted…read moreme when I walked in, and he was so wonderful!! I mean, I got a GAP card just because he was so nice to me. I will definitely visit the store again!! Oh yeah!!