I never write reviews especially negative ones because I don't like to bring down businesses…read more HOWEVER. Charging a 10% sales tax after already having high prices is INSANE. When I went, my total was 165.80 and somehow jumped to $186.50. I turned around and asked the employee how this is possible and she said they charge a 10% sales tax and a credit card charge. Mind you, there is no signs about their tax, or a credit card charge. Not to mention, because their register is incapable of scanning and processing charges, the employee asked if she could use my phone to calculate the total. It's upsetting that I am unable to support a small business that is rarely ever open. However, this is unacceptable and extremely disappointing.

From the owner: We are a black owned beauty supply store that sells beauty, cosmetics and personal care products.We…read morehave 100% human hair wigs, synthetic wigs, hair extensions, various kinds of hair products and accessories.

Prices very reasonable. Service was great. Zoe was doing someone micro braids and she was slaying…read morethe lady hair.

I booked my daughter's hair 3 weeks in advance. I asked for a Saturday morning, but Ms. Zoe said…read moreshe did not do children's hair on Saturdays. Therefore, I booked and took Monday off from work, the day before school, to get my daughter's hair braided. I usually go to Atlanta or Woodstock for hair appointments, but I said let's support our local businesses. She told me to text her the day before. I called two days earlier. Ms. Zoe said she would call me back. She did not. I texted her the day before as she asked. She replied sorry I won't be able to do your daughter's hair. Thank God I did not schedule this the day before picture day.

Stopped by to get some spray haircolor. This is a huge store, and they have pretty much everything…read moreyou need for hair care. They sell allkinds of hair pieces, extensions, shampoos, hair treatments, and hair decorations you would need from wedding to a funeral. I didn't get what I needed but the customer service was good. Several persons offered to help. So, it is a worthwhile shopping adventure for your needs. Clean looking store and well organized. If I need a wig or something to add volume or color to my hair, that's where I will go first. They sell other beauty items, but I was just so impressed with the hair stuff that I didn't pay attention to the other items.

This beauty supply is similar to must beauty supply stores in the area. Which is expensive, don't…read moreallow exchange or return, and typically have some minimum in order to pay with card or cash. Before purchasing anything I would say see if you're able to find it somewhere else for cheaper, look before coming. If you're buying something just because ensure it's the actual brand you're looking for.

I love this beauty store ! Reading through some of these reviews I am astonished - I always find…read morewhat I need here and I am so glad to find something so close to home. They are reasonably priced and when I found out they were black owned that was the "cherry on top" for me. They always have the best kid moisturizer collection. They are less expensive then target ! I will continue to keep going - great customer service too !

The store was not open despite the hours posted at the door stating 9:00 am. I was at the store at…read more11:00 am and they were still not open. This is the second time I come to this store and they close. Moving forward I will be going to Asian beauty shops at least they value people's time.

Very professional, knowledgeable, and helpful. If you need a product and they do not have it, they…read morewill go out and find the product, making sure it's available the next time you visit and I love it

I was looking for a black owned Beauty Supply and found PD&K Beauty Supply on Yelp. Definitely…read morehappy that I found them and went to the store to shop. The storefront seems small from the outside and I was pleasantly surprised when I went inside. The clerk at the front counter greeted me when I entered- which is always pleasant, and the store was fully stocked with a variety of name brands (hair and hair care products) that I love and trust. It seems as if lately when you go to the super mega hair stores they overwhelmingly have tons of cheap brand choices that make your hair itch and scalp break out. I will definitely be back to shop!

Also look at the response from the buisness! The jokes speaks for themselves at how unprofessional…read morethey are! I rarely leave reviews, but this experience was bad enough that I feel compelled to warn others. I purchased what was presented to me as hair oil. After getting home and opening it, I realized it was actually a pre-poo treatment ...clearly labeled as such in the directions. I returned within just a few days with my receipt, not asking for a refund, but simply requesting an exchange for the correct product. Instead of acknowledging the mistake or offering any form of reasonable customer service, the husband immediately became dismissive and argumentative. He insisted it was oil, even after I read the directions aloud that clearly stated otherwise. The tone was condescending and unnecessarily hostile over a simple exchange. I was then told "all sales are final," as if basic customer care doesn't exist. When you charge premium prices, you should at least provide basic professionalism and respect. The overall interaction felt uncomfortable and unprofessional. Rather than resolving a small issue, it turned into an unpleasant experience that could have easily been handled with courtesy. Customer service matters. Respect matters. This business clearly does not prioritize either. I will not be returning. And if you read this proceed with caution! The way they handle this Buisness I see why it is dead most of the time! If I could give it a negative I would!

New Beauty supply store on hwy 92! Sooooo Happy to see another fantastic option in the woodstock…read morearea! I needed Pre- Stretched Hair for my knotless braids and Groovy Hair had exactly what I needed, plus more additional great products! The owner and (I'm assuming her Husband) were very welcoming & kind & very attentive to my needs & extremely pleasant! I will definitely be returning to Groovy for my hair needs!

I started coming here to get my hair cut. Christine is so wonderful. She does a great job and she's…read morejust fun to be around. You won't be disappointed!

I visited this salon for a hair treatment to find out if I could make this salon my to go-to hair…read moresalon. The owner/only stylist was rushed, she tried to be friendly but you could tell is was just going through the motions, not genuine. Seems very understaffed, plan your appointment at least three weeks to a month for the desired date. Will not listen to my preferences. The salon is impeccable and I notice the stylist (I think is the owner) is knowledgeable but her disposition with clients' needs much improvement. The front desk very polite, but I sense she is concern with her performance, seems to be a relative of the owner/stylist. The outcome of the service not as expected. Not returning.