The repair was done to a high standard, and I'm satisfied with the outcome. Communication was…read moreclear. The waiting time could be improved.

Took our truck to get lifted and everything was great. A few months later we noticed…read moreshaking/vibrations while driving. Scheduled a tire rotation TWICE with no success since as other people have mentioned they are not great with scheduling these. Went to another place to get a tire rotation and was told that the tire was "out of round" not perfectly round throwing off the balance and that this could have been caught initially if they would have drove the car and tested it. When we called to inquire about a warranty they said it wasn't one. Unfortunately, although the truck looks good this place wont be getting anymore out of our money.

Not in service - hopefully Yelp will update their system to include the latest business information…read moreconcerning this listing because they are no longer in service

This was my first time dealing with a flat tire so I was very new to the process. The…read morerepresentative was rude and his irritation was prevalent from the beginning of the call. He even had an attitude when I asked for directions on how to locate the tire size. The call was filled with sighs and sucking of the teeth, but I remained respectful as I knew that it would only get worse if I replicated his frustration. He shared that the total would be $200, which I was ready to pay since it was a Sunday night and figured it was my only option. I called my insurance company to get a second opinion and they sent a tow truck which arrived before the mobile service. ABAN Towing & Recovery was amazing (highly recommended) and they were able to tow my car to Tire & Ride 24/7 (also highly recommended). Both towing and tire companies were super helpful and patient. I was able to get my tire fixed for $20 and was back home within the hour. I'm only sharing this to help someone who could end up with their first flat tire like me.

I showed up without an appointment, service technician came out and looked at the issue I had with…read morea slow leak. It appeared to me to be in the sidewall, tire was checked out and they found a small screw in the tread. They fixed the leak and I was on my way without a bill. Service was great and I can not beat the value.

I came in feeling stressed because I unexpectedly needed tires and my budget was very tight. From…read morethe moment I walked in, I was treated with kindness and respect. The manager (Juwan) took the time to explain everything clearly, answered my questions honestly, and never made me feel embarrassed about my situation. It's rare to find customer service that combines professionalism with genuine compassion. I left feeling like someone actually cared about helping me find a safe solution instead of just making a sale. Thank you for treating me with dignity during a stressful day. I'll definitely be back and will gladly recommend this location to others. "People may forget what you said. They may forget what you did. But they'll never forget how you made them feel." -unknown

Great service. Quick, convenient and friendly. I came in with a nail in my tire and they fixed it…read moreat a reasonable price and very quickly and also checked that everything else in my car was up to date with no charge. Will be back if I need any service done again!!!

For over 15 years we've been patronize @ this specific location. I know that the standards @ this…read morestore was once an anchor. This is the reason so many of us in the neighborhood returned over & again. With out correct Leadership how quickly the fall. They now resemble jackals. Battery wasn't the issue when the truck arrived. Since I just recently purchased a new one four months prior. Car simply wouldn't turn over i attempted multiple times back to back for 2 days turning the ignition on, every time it was trying but gas wouldn't get thru. Diagnose was fuel pump $950, fuel module $250, I researched it ahead ot time it was more than likely the module. I ask for my parts they had to check to mk sure that they hadn't been picked up for recycling, oh and I had to pay a core charge. I said no problem. Marcus then preceded to print out the bill, in which I saw ( my partner gave the ok) the price of the cable which was in perfect condition, they told my partner that it need to be replaced as well as the battery. I said hold up I just bought that battery i want it back it's under warranty plus I can use it in my trailer for the hitch. No problem I was told but I had to pay a core. Scratch my head for min & said okay no problem I will pay. After checking with an employee who came out to the desk I was told that the battery was there, then he came back in and said they had already picked them up this morning. They didn't know to replace it until after they alerted us of the battery issue, which was that same morning around 10:45 a.m. My fuel tank is slow to take gas for the second time of going to this location. I know in my heart tomorrow when I take it back to them they will have the remedy for 300 to 500. As I looked it up already. They are clogging my line in the hopes of us being suckerd in so they can lift the tank in the air, push in one area that they clogged. I despise this place for the molestation of our elderly. women & anyone else that these Jackal may see. One owner truck from dealership to them. YOU HAVE BEEN WORN. DONT TRADE PLACES WITH WHERE WE HAVE BEEN.!!!

Let me tell yall about Mr. Terry! He is amazing. I called him on Monday at the crack of dawn (when…read morethey opened), he had my car information in the system from 2021 when another pothole claimed a car rim life... and he confirmed the information and they were awesome that time as well! BUT ... that was before my Yelp Elite days... neither here nor there... BUT I HAVE YOUR BACK NOW TERRY!!! Listen... Terry asked me about the crack... I gave him a hint at how bad it was and that it was irreparable... He said give him a few moments to look. He then called me back about 10 minutes later with a rim and the grade and gave me the payment options. I paid and he said it would be in by FRIDAY!!!... Guys... it is Wednesday, 2 days later and Terry went above and beyond for me. I had an Uber go pick up the rim and bring it to me and he was so helpful! He was always so welcoming and understanding and just so happy to help. I needed a rim to replace my busted one and he came through and now I am back on the road and returning my rental 3 days early! YAY! THANKS TERRY! You need a raise my guy!!! I hope he sees this picture lol

Terry and the crew were professional and do not rip you off at the counter. I was in and out in 25…read moreminutes with a new tire. Thank you metro.

I made an appointment for a Monday morning which is usually a busy day for auto shops, but they got…read moreto my car right away and quickly texted me a detailed breakdown of their findings. The repair wasn't cheap but it did come in well under the estimate. My cars' issues were accurately diagnosed and correctly fixed. I'm quite happy with my experience. Btw, don't let the appearance of the business or the neighbourhood discourage you. I consider it a positive thing when I'm not being overcharged just to pay for a shiny new facility. The people were friendly and professional, and the shop area was clean and efficient. I'll definitely return when my next repair is needed.

Quick & Honest Service at Brightstar Tire and Alignment I…read morehad a great experience at Brightstar Tire and Alignment today for a tire rotation. I was in and out in under 45 minutes--my 10 am appointment was honored, and the service was quick! The waiting area was surprisingly nice for an auto shop, with comfortable seating and a TV. The facility and restrooms were also very clean. The staff was friendly and helpful, making check-in and check-out simple. I especially appreciate that they were honest and didn't try to upsell me on any extra repairs. Regarding the cost, I was charged $25.00 flat rate, which was slightly more than the $19.99 quote, but I was still happy with the overall value and service. I will definitely return! I felt the guys here were straightforward and did exactly what I needed.

I was referred to Fontaine's when it was located near the Texaco near library, down the street…read morefrom current location. As a lady, I was weary of auto repair shops outside of GM dealers I frequented - must admit that I received preferential treatment as a GM employee. Appreciated the referral and csn honestly state that I nevet felt as if I was being taken advantage of by Fontaine's. Have been going for many years and appreciate the genuineness displayed by Darren.He has had some really good employees also; Chris comes to mind. Not only does he service vehicles with a smile, but he also takes the time to point out any discrepancies and whether it needs to be addressed immediately. I have referred countless people to him because of these qualities. Writing today because Darren was extremely helpful again and my vehicle wasn't even serviced. Dealing with an issue with my tires that involved 2 replacements. I knew Fontaine's had not dealt with tires in the past, but was worth a call. After speaking with Darren I called a few tires places. They didn't have my size tire, but assured me that the difference for ones in stock was minimal. Called Darren back as a neutral party who I trusted. He assured me that the difference would throw my balance off enough to cause a check engine light issue. Decided to wait a day for correct size tires and will get my oil changed at Fontaine's while in vicinity

Mr. Fountain is retire USMC, nothing else needs to be said. I am kicking myself for the many years…read moreof overspending. I was just quoted $65 for a repair that less than a MILE away was over ...$300!!!! Where has this shop been all my life. There should be a Geico commercial for this shop..., tag line: ..." I just save a bunch of money by switching my mechanic to Fontaine's".... Im telling you, this guy could have planned my wedding I tell ya. Don't let the location fool you. Looks a little sceptical, but I'm telling ya, good service, great prices and good customer service...Fontaine's for Life.

Emanuel did a wonderful job, very knowledgeable and skilled, I'm very happy with the work he did.read more