Dr. Krengel is very detailed, smart and really cares. She addresses all my concerns, and I have a…read morelot! lol When she was on maternity leave, the other doctors good too!

I have had two interactions with this office in an 11 month period and the communication between…read moreadmin/ office personnel as well as medical staff and their lab operations is practically non existent. This has resulted in repeated unnecessary visits that were easily preventable had there been clear communication between lab, physicians, and office personnel. I will be seeking a different medical office for my Healthcare going forward. That being said - I do feel the physicians were excellent as are the lab staff. However the poor communication between the departments is completely unprofessional and unacceptable.

About 30 years ago I started my medical journey at the UW Medicine at Northgate, Northgate is my…read morehome neighborhood in Seattle. My pediatrician was Dr. Hyde, then when my family moved north to Shoreline a couple years later we transferred to the UW Medicine there. The current UW Neighborhood Northgate Clinic is still located at Northgate, however not in the same building as it once was. Currently, it serves as my primary care provider as part of my Medicaid (Amerigroup plan) health insurance with Dr. Roesel as my primary physician. While parking at the current Northgate location is abundant and medical services are varied, it does not have all of the offerings of my previous primary care provider, ICHS Shoreline. Since this clinic is for medical, my current medical pursuits are now separated into medical (here), dental (elsewhere), and optical (different elsewhere).

Appalling service on two separate occasions…read more 1) I couldn't find the parking area in the garage, and when I called, I couldn't get through to a human. I ended up parking a block away on the street! 2) I had shingles, and getting my medicine in a timely manner was crucial. Again, I couldn't get through to a human. I tried to set up a video appointment, but there were too many hoops, so I had to pay extra money I don't have to go to another doctor. This is not a very humane way to treat patients. Extremely frustrating experience. I do not recommend UW Physicians.

My wife and I have been very happy Kaiser patients for several years. I am fortunate to be quite…read morehealthy, but my wife has multiple chronic health issues. Dr. Globerman is a wonderful caregiver and carefully helps us orchestrate the specialist care we need from time to time as we age. His nurse, Richard, is a very efficient fellow who apologizes for any waiting periods, keeps us informed and covers the intake bases to allow Dr. G to spend quality time with me. Learning to navigate the KP system can be a bit challenging, but just a short period of looking through the websites and it becomes clear how to get what I need. We are blessed to have such good care. Anyone complaining about KP hasn't done their homework. We analyze the Medicare options in great detail each year and KP is very competitive on price, but our healthcare team continues to deliver great care! Thanks so much.

I have been a member of Group Health--now Kaiser Permanente--since 1957. Over those many years I…read morehave had the privilege of working with several outstanding primary care physicians, and the care I've received has consistently been excellent. When my longtime PCP left Kaiser several months ago, I wondered whether I would be able to find another doctor with the same level of dedication and mutual respect that I value in a physician-patient relationship. Today I met Dr. Martin Levine and came away very impressed. He is an exceptional listener and was fully present during our visit. His questions about my medical history and current health were thoughtful and specific rather than routine or generic. What impressed me most was the thoughtfulness of his clinical judgment--his questions clearly reflected a careful effort to understand the full picture of my health. His manner was relaxed, professional, and genuinely caring, and I left the appointment feeling confident that my health is in very capable hands. I feel fortunate to have found Dr. Levine and am very pleased to call him my primary care physician.

VBAC friendly office!!…read more I know several women with past cesareans who have vbac'd with dr. Panighetti and dr Lewis. What a breath of fresh air to finally have acess to supportive drs that will encourage and support the decisions we make for our births!!!

I wish I could rate patient care and billing separately. The care I received from Dr. Jahncke was…read morecompassionate and competent. I came in for a consultation for a procedure, and she gave me good information about the procedure, and we agreed that it was a good idea. The billing, however, was awful. I told Dr. Jahncke up front that I needed time to save up money for this procedure, and we discussed a timeline that I thought would work. She told me that I could call up their billing department and get a detailed estimate for what I would be responsible to pay for, after insurance. I have a high deductible insurance plan, but otherwise it's pretty solid. Dr. Jahncke also told me that we needed to do a pelvic exam and pelvic ultrasound, which I scheduled with the front desk. I did the pelvic ultrasound, and then started trying to figure out how much this procedure was going to cost. It turns out that there isn't one person who can tell you what anything is going to cost... there are three or more people, who all tell you different numbers, and you have to hope they told you the right ones, and add them all up, and maybe (?) you can get a rough idea. No one knows how much anything costs. It's impossible to plan ahead, and everything is very, very expensive even with insurance. As I was still trying to figure out if I could afford the procedure, bills started arriving for the "lab work" that Dr. Jahncke had ordered... many, many bills. I've received five (5) statements so far, billing me separately for every step of the process. So far, without even having the procedure, my insurance has been billed almost $2,300 by four (4) different entities, and I've paid more than $900 out of pocket for procedures that no one warned me were going to be expensive. I am really upset that no one warned me before I had them done, especially after I had already discussed my financial situation and was trying to be responsible and plan ahead. I'm not sure anyone in the office even knows how much things cost. Needless to say, I'm not getting my procedure done here. I'm paying off the bills I already incurred, and then not coming back. It's too bad, because the care was good. But I can go to a stand-alone clinic for less than half of the cost, with no expensive surprises, and get the same procedure. If you have amazing insurance this place would be fine, but if not, it is going to be very expensive.

Very friendly and fast. Large space for privacy and very clean. I highly recommend this location!read more

Terrible experience. Walked in and waiting over 90 minutes for a simple urine sample for a kidney…read moreinfection. I gave my sample Monday and results should have been ready Wednesday, as advised. I called every day to be told it wasn't ready or hung up on when they put me on hold. Finally the following Monday, a week after my visit I was told my sample was lost and never sent out. I returned the next day to give another sample but it was only sent for a 24 hour culture instead of 72 hour. Finally I went to another urgent care to get actual results. You can literally smell the negligence when you walk in the door.

AVOID UW NORTHWEST HOSPITAL!…read more They do NOT have Patience Relations staff- no one will follow up on any issues you may have! THEY ARE UNDERSTAFFED AND RUSH CASES- MISTAKES WILL BE MADE AND PATIENTS WILL PAY THE PRICE When cases are delayed 5 or 6 hours this is a safety concern, and a disrespect of patients time and medical situation. My first procedure, arrived on time and NPO as they wanted. Sat in the pre surgery unit- waited for 6 HOURS past my start time! No RN ever thought to ask or check on me as to why I was STILL waiting. I was told I couldn't walk around the unit to pass the time- "we need privacy for the other patients". OK, so the 4-5 family members of other patients (some children) that are sitting and walking around the unit are respecting the privacy of the other patients? My surgeon is amazing, she came out to apologize about the delay. The nurses sat at the nurse station, complaining about their hours, the load of patients, and their personal problems. My second procedure was done this year at UW Northwest Hospital. My procedure was 5.5 hours delayed. I had to ask my RN to check on what was happening. Again, like the other procedure, I guess I was just forgotten. No one from the surgical team bothered to call down and give any info on the delay. My surgeon was busy playing catch up they switched my surgeon. He didn't come by before to introduce himself or give the plan, and he never stopped by after the procedure to tell me how the case went, or any after care. I meet the anesthesiologist in the OR- this is not correct procedure. They are supposed to meet and talk with you before you leave pre-op. He got my name wrong, seemed confused about that. I told him I was stressed (for reasons I am sure he couldn't understand)and wanted to be given medication for this. He said, "we have limits". I was aware during my procedure- the anesthesiologist failed to give me the appropriate dosage of anesthesia. I remember them puncturing the artery, all the blood loss, and the efforts to stop the blood loss. I'll never forget it. When it was finally ok to leave after surgery (4 hours later), I was getting dressed, got out of bed and saw my body. I was sitting in a large puddle of blood! I also had sensors, tape and other surgical leftovers on my arms and legs! I thought I was ok to get dressed, but after getting my pants on, noticed they were wet. My pants were wet with blood, the artery puncture was still bleeding! so now my pants were wet with blood! I wait the next day to hear from someone, like the surgeon- nothing. I called the next day to ask if someone from the surgical team could give me a call. A full 24 hours after my surgery, after two phone calls to the clinic, I FINALLY got a call from the medical assistant. He gives me info like, " everything went great" What does great mean? He actually told me to look in Mychart and look up image notes for details!

I have not been an inpatient here, but I do come here for the UW lab. It's a beautiful and tranquil…read morecampus, and if I had to be in the hospital, this UW location would be a good choice. The lab is excellent. It's a walk-in (no appointments) that most people don't realize is here and part of the UW's labs. And the lab staff is friendly and professional.

I have been to the emergency room at Northwest Hospital a few times. If I am recalling correctly,…read moremy most recent visit was for an injury to my foot that I received when I was at work as a lifeguard. I was on the stand (on-duty on the pool deck) and spotted a kid needing rescuing. While running to the aid of the child, I slipped on some swim lesson cards on the pool deck and twisted/banged up one of my feet pretty good. Fortunately, the commotion results in someone grabbing the kid, but I had difficulty walking without wincing for the rest of my work shift. Unlike most of my injuries, it kept getting worse, including on my drive home. Making it home, my parent(s) and I decided that off to Northwest Hospital it was. We arrived to find a short line and not too long of a wait. They took a couple x-rays of my injured foot/ankle and said at the very least it was not a large break. If it was something smaller, such as a hairline fracture, they might not be able to tell from the x-rays. I was given a boot and crutches and instructed to use them until the foot/ankle was better. It took a while to heal, however not as long as a sprained ankle earlier in life I got from playing soccer. The doctor(s) supported aquatics sport(s) as a means to heal the foot as individuals are more weightless in water, hence less weight is put on the foot during exercise, in comparison to something like running where it is full weight on the foot. Once recovered in the water, I worked back up to my walking and running regimen. The boot and the crutches worked well and were simple and straightforward to use. Workers in the emergency room I interacted with on this and other occasions have been kind and professional.

we had a terrible experience here. cold, unhelpful receptionist. no empathy. no feeling. Will never…read morego again.

Leo, the MA had great people skills and genuinely cared about me as a patient. He deserves a raise!…read more PA-C, Jill Nelson was very knowledgeable and communicated my situation clearly. I was impressed with how personable and professional she was. A great experience. Other staff members were friendly and polite also.

Went to the urgent care on Saturday 24th at about noon. I'm writing this because I did not get all…read morethe names. We received excellent care from Dr Taylor. But would like to point out the exceptional care from the staff. They were efficient and exceptionally efficient. I was in two weeks earlier and same staff. Nice to know young people prepared and taking pride in what they are doing.

This is a review of The Fred Hutchinson Outpatient Pharmacy. My review of Hutch Cancer Treatment is…read moreelsewhere. Hutch's outpatient pharmacy is fantastic. I'm a patient there and it's been so long since I've eben used a chain pharmacy like Bartell's or Walgreen's. Costco has been helpful but their hours are limited whereas Hutch Pharmacy's open early and late. I can rarely even get the chain pharmacies to answer their phones! Most chain pharmacies are closed altogether for lunch breaks because their staffing's so low. Walgreen's advertises theh haven't had a pharmacist on staff on certain daus and times. What !? Their drive thru windows are too busy or are closed altogether. I don't know if Hutch offers walkin vaccinations like some chains do and I don't believe they offer minor care as some chains do. The chain Pharmacists have told me their Corporate offices don't PAY pharmacists enough so as to recruit and keep their pharmacists. That's sad because Pharmacists used to be considered allied healthcare professionals and should be paid as such. So, it's no longer worth it for me to uss the local chain pharmacies unless in an emergency. I always use Fred Hutch now. The Pharmacists and Pharmacy staff at Hutch aré knowledgeable, considerate, and competent, particularly about insurance billing. They are SO efficient and actually answer their phones! Never have I had to wait for someone to pick up. I don't know why the vast differnce in pharmacies and staff at Hutch vs the chains but I just know I'm willing to drive all the way into Seattle to assure my prescriptions are filled and billed correctly. Thank you to Fred Hutchinson Cancer Center outpatient pharmacy!

I never imagined I would be coming to this medical building, but I'm coming 5 days a week for…read moretreatment. The staff here are amazing. There is such a sense of peace here despite all of us going through our journeys. Some of us have cancer, some benign. some of us are senior citizens, some children. Or some of us are single moms in their 30s, like me. We all have one thing in common. We come 5 days a week for 5-6 weeks for treatment. We see a lot of the same patients coming. We aren't friends, but we're friendly. The lobby is so cozy you could fall asleep. They have an amazing snack bar. There is truly something for everyone. If you look around the rock wall you'll find little hidden figures left by previous patients. Ask the story from staff. It's quite heartwarming. This place is so heavy, yet so peaceful. The staff are incredible. Which let's be honest, that's amazing given how medical care is these days. Not every medical center gives this kind of care so genuinely and with open arms. If you are looking at coming here for treatment, it's okay to be scared, but you're in good hands. Sending you love.