I was a patient of Dr. Salem Samra as of July 20, 2013. I broke my ring finger bone on my right had for a third time, in two places, but this time it was at work. The company i worked for ( Yes, they " Pertinently Suspended me" due to my injury) denied my claim for a on the job injury. In these tough economical times, I am one of many Americans without health insurance. Dr. Samra looked passed that, and went above and beyond to help me get the Surgery that i need to correct my broken hand, and also prevent from it breaking again. When i saw him in the Emergency Room, he took a lot of time to explain what was wrong with my hand. How putting a hard cast wouldn't fix the problem. That i would need a plate and screws in my hand to completely fix my hand, and retain dominance in my knuckle.
The insurance company that my job used, denied my claim as i mentioned before. For three weeks, Dr. Samra and his billing and medical staff moved mountains to help me obtain the treatment and care that i need so badly. He let me visit him in the office with no charge, due to no insurance. His billing staff, for days, spend a lot of time on the phone with Charity Care, and with my physical therapist, to pull any stings they could so they could provide the best of care for me.
About three and a half weeks after i had broken my hand, as it was healing in the wrong position and becoming more and more uncomfortable, Dr. Samra called me himself and told me the best news ever! That Charity care had accepted us and that they would pay for the surgery! Also, Dr. Samra had already informed me that he reduced his fee that I would have had to pay, by a whopping $4000.00!
The day of my surgery, he came and saw me in the pre-op room. He once again took time to explain the risks and benefits of this surgery. He answered all of my questions, and in a way that I could understand. I don't know a lot of medical terms, and he understood that. So he put everything in terms that i would fully understand. The time he took in the office and in the hospital to explain everything to me was very comforting.
I am a little over four weeks post op, and my hand is doing amazing!!! I can fully extend my fingers, and i can make a full fist. I didn't have much pain after the third or fourth day after the surgery. Just a few weeks later, my hand feels so much stronger and better than it has since 2009 from the first time i broke my hand. I have my knuckle back, that I haven't seen since the first break as well.
For patients who are skeptical about undergoing surgery, or just don't trust many doctors, I would like to say that Dr. Salem Samra and his pratice is amazing. The billing and medical staff are so friendly and caring. They all went out of their ways to help me. I never expected such care from people who don't know me at all. Dr. Samra is friendly, caring, polite, and extremely smart and intelligent. If anyone were to ever ask me for a reference for plastic surgery, hand surgery, and upper extremity specialists, I would not hesitate to send them to see Dr. Salem Samra. Him and his staff is the best medical team and practice I have ever come across, and I have Crohn's disease, so I have had plenty of time in hospitals and around doctors. He by far exceeded every expectation I had of him as a doctor and as a human.
Some people say that there are no good people left on this earth. Also, that some surgeons just like to give surgery when its not truly not needed. Dr. Salem Samra proved me wrong about that stereo type. He is truly an amazing doctor and an even better person. I can guarantee that anyone who becomes a patient of his, will be more than satisfied and happy with how they are treated as a patient and as a person. read more