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    17 years ago

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    Toni & Guy- Newcastle - Salon * Newcastle * balayage * hair colour specialists * hairdresser * hair stylist *hair reviews * L'Oreal * Toni and guy * Toni&Guy

    Toni & Guy- Newcastle

    1.0(2 reviews)
    0.3 mi

    I asked for a gradient from natural brown to the lightes shade of blond that is possible to achieve…read morewith my hair. I said that I am okay with also a light brown tone as long as it is not warm toned. They said that they can do that. A week before the appointment I had a consultation where they cut off a piece of my hair to test how well it will pick up the bleach. On the appointment day they said that the hair picked up the colour fine and we can proceed. They applied the bleach and waited. After a while they said that it won't be as light as expected. I said that's okay as long as my hair won't turn yellow. At that point I started to wonder what was the point of cutting a piece of my hair off in advance? Wouldn't they have tested how well it takes on the bleach? After 2h 40min of colouring my hair the result was shocking. It has a horrible brass under tone and is patchy. I can't believe I spent £203 for a brassy tone. Also the gradient is so subtle. I thought that going to a well known salon will give me a nice result. I didn't expect for the result to look like a flashback when I was 15 and bleached my own hair at home for the first time.

    I paid for a style director appointment because I was badly in need of a restyle after my hair…read morebeing very grown out. Katie was brusque and unfriendly, demanded to know what I wanted in ten seconds and then scraped and chopped at the back of my head in silence for twenty minutes as if she had somewhere more important to be, and I ended up looking significantly older than when I walked in with a dowdy cut straight out of Chat Magazine. She handed me over to Nick to fix it, saying "I have another client" (I had been exactly on time; she kept me waiting at several points so why this was my problem I'm not sure). Nick kind of fixed it and was nice about it, but it's still a total disappointment and I was made to feel like Katie's incompetence was my fault. Not at all worth the £50 I paid - I used to pay £45 in central London where I was treated like a human being and always walked out feeling fantastic. This time I walked out wanting to put on a hat and disappear. Go somewhere else instead of this place, where you'll be made to feel like an inconvenience and pay handsomely for a crappy cut you could have gotten anywhere for a fiver.

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    Toni & Guy- Newcastle
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    Saks - hairstylists - Updated May 2026

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