The entire tattoo removal experience has been positive…read more The clinic is run extremely well and the entire staff is professional and warm. If i had not decided to return to Canada, i would have remained on until perfect results had been achieved. Thank you for your excellent care, professional expertise and especially your kindness. I wish you great success moving forward. Warm regards, Harriet

I went to get a quote for removing my eyeliner and eyebrow tattoos. The consultation was…read moreuncomfortable; I felt belittled. It was very unprofessional for them to make me wait 30 minutes past my appointment time, and the person kept answering personal phone calls during our meeting. The quote they gave me was expensive, charging per side per session, with no guarantee on how many sessions it would take for complete removal. Another client told me in the parking lot she was on her sixth session with no results. After months of searching and wasting money at another med spa (avoid Kim's 3D in Anaheim btw), I finally found a reliable place for tattoo removal that works without costing a fortune. Look up Enclave. She's a life saver! In short, do your research and believe the negative reviews; they're there for a reason.

I cannot recommend LaserAway in Huntington Beach enough. This is such a talented group of…read moreindividuals, and every experience I've had there has been amazing. I've gotten lip filler twice along with several SkinPen microneedling treatments, and they have never let me down. The nurse I always request is Azra, and she is absolutely incredible. She is so supportive while also giving honest, professional advice, and she always leads you in the right direction. She truly cares about her clients and makes you feel comfortable and confident every step of the way. I always leave feeling so happy with my results. Highly recommend!

Unprofessional Service and Terrible Customer Experience…read more Update: Shortly after submitting my complaint, I received a call from a representative at another location. Although the issue involved the Huntington Beach location and was not her responsibility, she listened patiently, acknowledged my concerns, and offered thoughtful solutions. Her kindness and professionalism genuinely made my day better. The contrast was striking. The earlier communication felt more like a high school student casually arranging a hangout than a professional spa providing services costing hundreds of dollars per visit. Having dealt with many luxury retailers and high-end service providers, perhaps my expectations are relatively high, but I don't believe basic courtesy and professionalism should be considered exceptional. A sincere apology and a thoughtfully worded message could have easily prevented this entire situation. Instead, one person left me feeling dismissed, while another, who wasn't even responsible, went out of her way to help. That difference in attitude and professionalism speaks volumes. Original Review: I started visiting the Huntington Beach location because the parking was more convenient. Unfortunately, the customer service has been incredibly disappointing. Out of the three appointments I've scheduled at this location, two have been subject to last-minute rescheduling requests just one day before the appointment. What makes this even more frustrating is that they had already sent me multiple confirmation texts beforehand, all of which I responded to promptly. I book my appointments days in advance and arrange my schedule accordingly. Yet, in the middle of the day, just one day before my appointment, I receive casually worded messages such as, "Hi, can you please come at 2 tomorrow?" or even "Never mind." No explanation for why my appointment needs to be changed, no acknowledgment that I booked well in advance, and not even a simple apology for the inconvenience. The lack of professionalism in these messages is astonishing, especially for a business in the spa and wellness industry, where customer service should be a priority. What made the experience even worse was my phone call to the location. The employee I spoke with did not apologize a single time. I asked whether they could make a note on my account to avoid requesting last-minute changes in the future, or whether they would simply prefer that I stop visiting their location altogether. His response? "Oh, I don't have an answer for that." He then immediately asked, "Is there anything else?" When I said no, he simply hung up. No apology, no attempt to resolve the issue, and absolutely no interest in retaining a customer. I have visited many spas over the years, and this is by far the worst customer service experience I have ever encountered. The staff's attitude was shockingly dismissive, careless, and unprofessional. It genuinely felt as though I was dealing with employees who had received little to no customer service training and had absolutely no interest in doing their jobs properly. Convenient parking means nothing when the service is this poor. I would much rather go somewhere that respects its customers' time, communicates professionally, and understands the most basic principles of customer service. Extremely disappointing, and certainly not the level of service I expect from a spa at Huntington Beach.

I liked it. I've been here a few years back. The Botox I got was too heavy for my forehead. So I…read morewanted less this time on my forehead. And other units elsewhere. They're trying to sell me more for my skin and was advising me that the Botox (40 units) wouldn't work for my forehead I would still have lines. Listen Im in my mid 30s I haven't gotten Botox in a few years because of having children. But I know what works for me and I don't have wrinkles after Botox. I don't want filler etc and look like a blow up doll face lol. So it kind of irritated me. But they do have specials and pretty good pricing. The RN was nice after I told him my feelings and did good work. So yes I will go back most likely. But this is just some constructive criticism.

Thank you so much Helen (Hà) for doing a great job for my facial yesterday. My skin feels…read moreincredible refreshed and completely clean & lightweight. From start to finish the entire experience was so therapeutic & peaceful. I will definitely recommend you at this place and location this to my friends. Thank you! Corey

I had a great experience here. The doctor was very gentle and took the time to explain everything…read moreclearly. The treatment was comfortable and painless. Very caring. Highly recommend!

Had my first pico tattoo removal session with Dr. Phi and I am so happy I went to him. His years of…read moreexperience shine through with his care and attentiveness throughout the whole process. I am looking forward to seeing the progress. The location is also very clean and relaxing to be in. Cheers!

I found Neoderma through ChatGPT, and I'm honestly so happy that I did! As a first-time visitor, I…read morewasn't sure what to expect, but from the moment I walked in, I felt welcomed, comfortable, and taken care of. I had the pleasure of working with Cynthia, and she was absolutely wonderful. She was so kind, patient, knowledgeable, and professional. Most importantly, she made me feel safe and comfortable throughout my experience, which meant a lot to me. The entire staff was friendly and welcoming, and the facility was clean, organized, and beautifully maintained. You can really tell that everyone takes pride in what they do. I also loved that everything was done professionally and by the book. That gave me a lot of confidence and made me feel like I was in good hands. I'm so grateful I found Neoderma, and I would definitely recommend them to anyone looking for a place where you can feel comfortable, respected, and well taken care of. I'll definitely be coming back!

Removing my eyebrow tattoos changed my whole face and gave me back my confidence. I hadn't realized…read morehow much those brows affected the way I saw myself until I started having them removed. Looking in the mirror and feeling like myself again has meant more than I can explain. If you feel trapped with eyebrow tattoos you no longer love, I highly recommend Neoderma in Anaheim. My removal journey with them has made an incredible difference in my life. You deserve to look in the mirror and recognize yourself. You don't have to stay trapped with brows that no longer feel like you.

I first went to Anh a few years ago to have my eyeliner tattooed, and after having it done by…read moresomeone else in between sessions, I can honestly say how happy I am to be back with Anh! Anh takes the time to carefully draw out the template and really listens to what you want. You can tell she genuinely loves what she does, and that passion shows in her work. She explains the entire process, makes sure you're comfortable, and constantly checks in to make sure you're doing okay. I actually waited for Anh to return after taking some time off to care for her child because I knew she was the person I trusted most to take care of my eyeliner. That says a lot about how much I value her work! I'm so happy with the results and will definitely continue to be a returning customer for my eyeliner and anything else I may need in the future. If you're looking for someone who is talented, caring, patient, and truly takes pride in her work, I highly recommend Anh!

I'm so glad I found Anh Le. I absolutely love my nano shading combo and highly recommend her. I'm…read moreobsessed with the shape of my brows--they enhance my features so naturally and you can truly tell she's an Anh is an artist. Her customer service is exceptional. She takes the time to listen, explain the process, and honestly recommend what will look best for you instead of just doing what's trendy. I felt comfortable and confident throughout the entire experience. If you're considering permanent makeup, I wholeheartedly recommend Anh. I'll definitely be coming back!

I absolutely LOVE Bianca at Glam & Ink Beauty! She is truly a boss lady and 100% a girls' girl who…read moregenuinely loves pampering and uplifting women. Bianca walked me through the entire process step by step, which made me feel so comfortable and taken care of. She also offers printed tattoos, which is such a cool and unique touch to her small business in Garden Grove . My experience was a solid 10/10. The vibe was warm, welcoming, and community-driven -- I even made new friends while waiting for my turn in the chair . That alone says so much about the kind of space she's created. This is a very loving business with an amazing atmosphere, and I will definitely be back to continue supporting her and other women-owned businesses. Highly recommend Glam & Ink Beauty!

2 yrs still going strong , little to no pain, good moves to watch during procedure and lots of…read moreattention 1:1 no distractions. Can't wait to come back for my touch up pic form graduation brows freshly healed

Victoria is amazing! She is very highly skilled in providing the most beautiful, natural looking…read morebrows that I never dreamed possible. She is very safe,sanitary in a pleasing,calm environment. I highly recommend her services! My brows look terrific!!

Victoria did an amazing job with my lip blush! She's knowledgeable in her field and just an awesome…read morewoman because she went out of her way on her day off to make an appointment with me!! I highly recommend getting your lip blush here! Worth every penny!

Mary is outstanding and I'd highly recommend Huntington Harbour Dermatology! I previously managed…read moremed spa locations so I know skill and expertise when I see it. Mary has done extensive research on different lasers and chooses to use only the best for her clients. I received an IPL today and she used a top of the line new laser for the treatment. Yay! This is amazing given the cost was reasonable and her 20+ years of experience in practice. I'd originally looked at cheap Groupon deals for this treatment but each facility had very mixed reviews with some people getting burned or experiencing dishonest pricing or service. I decided to come here to Yelp to find a location with good reviews. I'd rather pay a tad more for a really reputable facility and get good results. So happy I did! The appointment setting process was a bit different because I never talked to a receptionist but rather left a message and got a call returned that same day (went to my voicemail). I returned that call 45 min later which was by then later in the evening. Their voicemail lets you know you can text, so I sent a text. Got a text the next morning letting me know I could get in that same day. Awesome! I learned that Mary and her husband work together which explains the more relaxed vibe. I prefer this over the big chain locations which typically have high pressure sales. Mary is in no way pushy at all. Her manner is very gentle, kind, thorough and she's extremely knowledgeable. I've found my new dermatology center and am so stoked. You will be too!

I was told that Mary, thr RN owner was a light touch with botox and so I made an appt because I…read morehave been badly overinjected elsewhere. She knew my nervousness because i talked about and said she was an RN and knew what she was doing. I get migraines and I wanted my 11s injected. Instead, she said she needed to inject higher and on my (faint and non problmatic )crows feet to " even it out." SO 600 dollars later, my forehead is frozen DOWN into a permanent frown. My eyelids are now hooded and I have to use prescription eye drops to tighten the skin to improve visibility and reduce irritation. And the 11s are still there. Even though the people are friendly and it seems like a nice place, you are only as good as your last appointment, so I give them a negative 1. And I have to frown with hooded eyes for 4 months now. The worst part is that I trusted her and talked ti her about my fears of bad injections and she did it anyways. It hard not to take it personally. nd also, the "heavy dropped brow" seems to be triggering more migraines. Utter waste of trust and money. Don't go here. *** in response to the owner/ rn 's online post/offer to help. We already discussed this in person previousmy and i still have a " dropped forehead. I prefer to leave my 1-star review as an honest account of my experience for other potential clients to see." I will not be back. Do not attempt to contact me.

Great customer service! Professional and knowledgeable staff. Easy to make appointment.read more

Been coming in for years for skin rejuvenation treatments and the service/ staff here are very…read moreknowledgeable and friendly. They always have monthly specials to choose from and discount if you are a regular and have a profile with them. Don't forget to add your birthday for a discount too! Facials, Botox, fillers and lasers are all their specialties. Highly recommend DermFX! 5/5