I'm glad I went to this urgent care. I had a high fever of 103 and was feeling very sick. They…read moretested me for the flu and COVID, and both came back negative. They also did an X-ray and found that I had pneumonia. The doctor was very helpful and did his very best to treat me. He gave me antibiotics, and I am forever grateful. I'm very thankful for the doctor and nurses -- they were very caring and understanding. Thank you to Dr. Gill, he's the best!!

I have been to this urgent care twice. The office is clean and the employees at the front desk are…read morewelcoming and helpful. This is especially important in a place like this, where patients are likely to be feeling on edge and unwell. Both times I've been here, my wait time has been very reasonable. The medical assistant and doctor were both easy to talk to and I really appreciated the doctor's calm and knowledgeable demeanor. One of my visits was for a moderately embarrassing issue and the doctor and MA helped me feel comfortable and I didn't feel any sort of judgement from either of them. My concerns were addressed both times I visited this urgent care and my issues were resolved. This isn't the closest UC to my house at all (I don't even live in this city!), but if time allows, I would absolutely choose this office again. And they are open an hour later than many other urgent cares!

First time at this location. It's so clean and really nice inside. I arrived just about 5-10mins…read morebefore 9am, there was one patient ahead of me. I had no appointment. I had tripped on a metal rod a month ago and was wanting to get my great toe checked on. I called a podiatrist but their next available appointment would be in January and that was too far out. Upon arrival the ladies at the front desk were all huddled and talking for a min or two not one of them acknowledged me. Then someone said they will be with me shortly, there after they broke their gathering Carla checked me in and gathered my insurance information etc. then about 10mins after checking in I was called back. Jaime was the MA who did my initial assessment. He was very kind and personable. Dr. Malvini was the physician who saw me. She came in with a bright smile and was just so upbeat, friendly and welcoming. She listened to my concerns, provided her recommendations and 5mins later I was out the door. I was there a total of 30mins from start to finish. Besides my first initial encounter entering I had a great experience! I didn't wait long, thankfully and the Dr. Malvini was a pleasure! I would definitely recommend and return to this location for all my UC needs.

I have only used this location for X-rays. The service was fast, but there was quite a wait for the…read morewritten report. Contrary to what the radiologist diagnosed, my orthopedic specialist has ordered an MRI.

I have only great things to say about Immediate Care. The staff are professional, helpful, and…read morekind. I truly felt they cared about my health. Angelica helped me with a referral and took time to talk to me about it. Dr. Mike took time to listen to me when other doctors didn't. I'm finally getting the care I have been asking for because Immediate Care employees cared. Thank you!!

Very efficient and Anthony, the physician's assistant was very caring and attentive, asked the…read moreright questions and guided me in the right direction. Front staff was always helpful.

I had no idea there was an urgent care in this medical plaza. I'll be going to this one from now…read moreon when I need such services. Very clean, friendly, & there was hardly anybody in there (although I am sure that just depends on your luck). I was nervous because when I was nursing my son I sought out medical attention at a different urgent care in town (next to the old wendy's) & that dr had a horrible bedside manner (could care less that I was nursing; told me I would have to stop, sighed a lot, etc). I have a sinus infection & Dr. Jerry Severance took into account that I am 6 months pregnant. He was kind & understanding. It's easy to find too - first door to the left when you walk in through the main entrance.

Extremely frustrating patient management. They don't know what they are doing, they make renewing…read morea prescription very difficult. All they want to do is make it necessary for you to come to the office to renew a simple prescription for a simple blood pressure medication. I would not send my worst enemy to these people.

Dr's are great and friendly front staff could use a little more customer service leave private life…read morefor break time or lunch

I have been coming here seeing Mr. Contreras for years. He is very friendly but to the point. Very…read moregenuine and skilled. This is a walk in clinic but you may make an appointment. 5 stars for the staff and Mr. Contreras but sadly 3 stars for wait times even with an appointment. But it does beat the emergency room if you're not in a life or death situation. All my prescriptions get sent right over to my pharmacy and I pick them up in an hour. All in all if you don't have a regular Dr. Give them a shot here. Keep in mind you may spend your whole morning in the waiting room.

Dr. Douglas Kerr is the doctor to go to. He has a great attitude and is extremely personable. My…read morelittle man loves him and Eve to the extent that he proposes we get a gift for him. That says everything because kids are truth serum and can see beyond. He is knowledgeable and I greatly appreciate the interactions exchanges he has with my son. If you can capture the heart of a kid that more than half the battle. He's always been polite to me and when my big beast of a dog gave me a mild concussion be was extremely kind. Told me to not stress over it and gave me great direction. Most people go get a scan but why out harm via radiation if you don't need it.

DO NOT COME HERE. I called to CONFIRM hours because I was…read morecoming from out of town, but once I arrived the doors were closed. This is the second time I try coming here. Do not waste your time. Go to an urgent care facility that is fully open and not just sitting receptionist answering phone calls with closed doors unwilling to help people.

Appointment was at 9 15 am I was there on time, got home 2 hours later, went right home after…read moreappointment, live 10 minutes away, way too long to spend at a clinic. Appointments are made every 15 minutes but can't be done on time.

They ordered tests that weren't covered by my insurance, then made me come back in to tell me…read moreeverything looks fine which cost me another $50 copay. My visit to these grifters cost me over $500 for nothing. They could've just called me to tell me everything was fine.

The provider I saw not a very friendly guy. He needs to be in a different profession because he…read moredoesn't listen to what you tell him and prescribes medication that you told him you didn't want. He really has a bad attitude. I don't know his name because he never introduced himself and his name badge was turned so you couldn't see his name. I got in quick but it was a waste of my time and money. I already know what I was prescribed won't work.

Called in right away. The NP was very knowledgeable and answered all my questions. She was quick…read moreand efficient. Nursing staff and front desk were friendly.

Don't even both calling or texting about an appointment, they don't return any calls or texts. I…read morecalled after having sustained a foot injury while traveling through the area, I called and was put on hold and when I was finally first in the queue a recording came on and said leave a voice or text message. I left a voice message, expecting some kind of reply but never received one. I texted early the next morning but still no reply. Not good for business if you can't even return a call.

Thorough and caring. Knowledgeable staff and professional…read more Did not wait very long for appointment.

Dr. Is friendly and knowledgeable. He listens without seeming to be impatient. We appreciate him!…read moreOffice staff is also efficient and kind.