I'm glad I went to this urgent care. I had a high fever of 103 and was feeling very sick. They…read moretested me for the flu and COVID, and both came back negative. They also did an X-ray and found that I had pneumonia. The doctor was very helpful and did his very best to treat me. He gave me antibiotics, and I am forever grateful. I'm very thankful for the doctor and nurses -- they were very caring and understanding. Thank you to Dr. Gill, he's the best!!

I have been to this urgent care twice. The office is clean and the employees at the front desk are…read morewelcoming and helpful. This is especially important in a place like this, where patients are likely to be feeling on edge and unwell. Both times I've been here, my wait time has been very reasonable. The medical assistant and doctor were both easy to talk to and I really appreciated the doctor's calm and knowledgeable demeanor. One of my visits was for a moderately embarrassing issue and the doctor and MA helped me feel comfortable and I didn't feel any sort of judgement from either of them. My concerns were addressed both times I visited this urgent care and my issues were resolved. This isn't the closest UC to my house at all (I don't even live in this city!), but if time allows, I would absolutely choose this office again. And they are open an hour later than many other urgent cares!

Highly recommend very nice staff. The place was clean. They treated me very nice. Highly recommend…read moreSaint Agnes urgent care.

As a Health Care Coordination Provider and Patient Advocate, licensed and bonded in the state of…read moreArizona, and an ASU graduate, I am beyond appalled at the treatment that my mother received on 10/24/2023. As health care providers, we are held to the Hippocratic Oath, which means, "First do no harm." It does not entitle the front desk staff to make harsh, snap judgments in turning away patients that desperately need quality care. Carla, the front desk receptionist turned my mother away as they require the patient to be 30 mins early for their initial appointment, my mother's appointment was at 9:30 am, and my mother arrived at 9:07am. She was turned away with a callus, uncaring, harsh, attitude from the front desk receptionist Carla, who said too bad, not my problem, with complete disdain, and an attitude that mirrors a highly uneducated medical assistant with no empathy for others, or for the seriousness of the nature of my mother's medical ailments. My mother is disabled, she has severe, weeping edema in both her right and left legs, my mom is not a large woman, but her legs are so swollen that they are 38 centimeters around, she is in constant pain, has a subchondral cyst in her left hip socket, pushing the ball of the femur joint out of the socket, so, you can imagine that it takes her sometime to walk places, even with a walker, plus they have to use leg lifts to lift her legs without causing her excruciating pain. My mother waited 6 months for this appointment only to be turned away for their intake policy, that honestly should have been completed on the phone to prevent delay in treatment, as her appointment was at 9:30 am and she arrived at 9:07am, but because they have an inadequate intake team, my severely ill mother was turned away and treated like trash. My mother spent her life serving others as a hospice nurse, and she would never have treated one of her clients this way. I will be pursing this matter to the AMA, ADA, CMS, BBB, and I will not rest until this office, and Carla receives proper training on the proper medical care that people should receive. The staff also falsified a document in which they said they spoke with my mother the day before her scheduled appointment, informing her of the new patient intake rule.

I have only great things to say about Immediate Care. The staff are professional, helpful, and…read morekind. I truly felt they cared about my health. Angelica helped me with a referral and took time to talk to me about it. Dr. Mike took time to listen to me when other doctors didn't. I'm finally getting the care I have been asking for because Immediate Care employees cared. Thank you!!

Very efficient and Anthony, the physician's assistant was very caring and attentive, asked the…read moreright questions and guided me in the right direction. Front staff was always helpful.

I had no idea there was an urgent care in this medical plaza. I'll be going to this one from now…read moreon when I need such services. Very clean, friendly, & there was hardly anybody in there (although I am sure that just depends on your luck). I was nervous because when I was nursing my son I sought out medical attention at a different urgent care in town (next to the old wendy's) & that dr had a horrible bedside manner (could care less that I was nursing; told me I would have to stop, sighed a lot, etc). I have a sinus infection & Dr. Jerry Severance took into account that I am 6 months pregnant. He was kind & understanding. It's easy to find too - first door to the left when you walk in through the main entrance.

Extremely frustrating patient management. They don't know what they are doing, they make renewing…read morea prescription very difficult. All they want to do is make it necessary for you to come to the office to renew a simple prescription for a simple blood pressure medication. I would not send my worst enemy to these people.

Dr's are great and friendly front staff could use a little more customer service leave private life…read morefor break time or lunch

I have been coming here seeing Mr. Contreras for years. He is very friendly but to the point. Very…read moregenuine and skilled. This is a walk in clinic but you may make an appointment. 5 stars for the staff and Mr. Contreras but sadly 3 stars for wait times even with an appointment. But it does beat the emergency room if you're not in a life or death situation. All my prescriptions get sent right over to my pharmacy and I pick them up in an hour. All in all if you don't have a regular Dr. Give them a shot here. Keep in mind you may spend your whole morning in the waiting room.

Dr. Douglas Kerr is the doctor to go to. He has a great attitude and is extremely personable. My…read morelittle man loves him and Eve to the extent that he proposes we get a gift for him. That says everything because kids are truth serum and can see beyond. He is knowledgeable and I greatly appreciate the interactions exchanges he has with my son. If you can capture the heart of a kid that more than half the battle. He's always been polite to me and when my big beast of a dog gave me a mild concussion be was extremely kind. Told me to not stress over it and gave me great direction. Most people go get a scan but why out harm via radiation if you don't need it.

DO NOT COME HERE. I called to CONFIRM hours because I was…read morecoming from out of town, but once I arrived the doors were closed. This is the second time I try coming here. Do not waste your time. Go to an urgent care facility that is fully open and not just sitting receptionist answering phone calls with closed doors unwilling to help people.

Appointment was at 9 15 am I was there on time, got home 2 hours later, went right home after…read moreappointment, live 10 minutes away, way too long to spend at a clinic. Appointments are made every 15 minutes but can't be done on time.

They ordered tests that weren't covered by my insurance, then made me come back in to tell me…read moreeverything looks fine which cost me another $50 copay. My visit to these grifters cost me over $500 for nothing. They could've just called me to tell me everything was fine.

The provider I saw not a very friendly guy. He needs to be in a different profession because he…read moredoesn't listen to what you tell him and prescribes medication that you told him you didn't want. He really has a bad attitude. I don't know his name because he never introduced himself and his name badge was turned so you couldn't see his name. I got in quick but it was a waste of my time and money. I already know what I was prescribed won't work.

Called in right away. The NP was very knowledgeable and answered all my questions. She was quick…read moreand efficient. Nursing staff and front desk were friendly.

Don't even both calling or texting about an appointment, they don't return any calls or texts. I…read morecalled after having sustained a foot injury while traveling through the area, I called and was put on hold and when I was finally first in the queue a recording came on and said leave a voice or text message. I left a voice message, expecting some kind of reply but never received one. I texted early the next morning but still no reply. Not good for business if you can't even return a call.

I started seeing Dr Gardner almost since she started practicing here. I left state a few times but…read morealways came back to him. I feel like we grown together in a patient-doctor relationship. He is so easy to talk to and listens to everything I say. And he spends a lot of time with me when needed. I never feel rushed. And he has a lot of patience. He always makes you feel like he is working with you, not against you. I feel lucky I found him and actually told him so. I'm getting older and I'm going through much more serious things now and he always tries to do what I ask when I get worried about something, if it's possible. And I have never gotten any negative vibes from the office staff at all.

Dr Gardner & the entire team at Clovis Medical Group are amazing. Dr G is very compassionate &…read morelistens to what you have to say. He treats my elderly mother in law & father in law with respect & patience: I can't wait to change my health insurance so I can come back to this practice.