From the owner: Nos especializamos en ofrecer un ambiente donde el cliente se sienta bienvenido y en familia. Un…read morelugar donde el stress se quede fuera y solo se obtenga relajación. Tenemos una variedad de servicios para cada necesidad. Cuidado del cabello Cuidado facial Pedicura Manicura Técnica de uñas Tratamientos Corporales Masajes Técnica aromatouch Spa Party

Skip the pedicure if you can , not relaxing at all, seems like the staff was in a hurry, never had…read morea pedicure that lasted less than 30 mins and without a masage in my feet and legs , very disappointing. My hands were also left with acetone white stains :( after my shellac polish. I will not return to this salon or recommended to friends.

Great service, a very detailed job! Super happy with my nails! Will totally go back!…read more Walk-in, but would totally make an appointment for next time!

Was in desperate need of a pedi/mani. I went with the dip on hands and regular on my toes. The girl…read morewho did my hands was extremely nice and friendly. She took her time making sure she did a job that would last. Overall she did well, it just that a few of my nails were left bubbly due to too much top coat. The girl who did my toes wasn't as friendly, she seemed rushed and the salon was empty. She didn't ask how I wanted my nails. She was about to paint my nails when I asked her to please cut them, which she did. She could have done an extra coat on the nails for the color to really stand out but didn't. Wasn't overall a the greatest experience.

I messaged ahead and they said not to make an appointment but just to walk in. So I walked in 10…read moreminutes after opening. I was the second person in line. 1 and a half hours later I was still sitting there waiting. I saw two or three people who arrived after me be seated. I asked how much longer it would take and they wouldn't tell me. I realize that we all have to wait our turn, but I would have appreciated honest communication. I don't mind waiting an hour as long as that is communicated to me. No response when asked and then "almost" "almost" was disrespectful. I ended up leaving without getting my nails done.

I haven't had a manicure in a while, this studio is so relax, as soon as you walk in the energy is…read morepositive and welcoming. Le recomiendo que traten los servicios!!!

Horrible! If you're a female, do NOT go for a massage with a male. I would never and have never…read morewritten a review like this other than for Euforia. After my experience at Euforia the One horrible time I went, my girl friends will never go back. Horrifying! Don't Go, Ladies.

We booked a same day massage here because we had to change flights to make our cruise on time…read more(JetBlue delays). Turned out to be an amazing error in our favor - we did an 80 minute couples massage and it was phenomenal. Michael and Jarina took incredible care of us and set us up for a week of relaxation and much needed rest. Place was super clean - check in was in the nail salon, but massages are on the second floor next door. Uber/Lyft from the airport and to the cruise terminal was painless. Will do again if we're back in San Juan.

best place in the US i got men's manicure. highly recommend. just go and get!!!!!!!!!read more

It's not open anymore. Do not visit. They have not removed any of the signs. Really annoyingread more

Made an apt 36 hours in advance for mani / pedi. Got there 10 min early... waited 40 minutes... the…read moretech finally said she was running behind and she would be done in 5 minutes. 15 minutes passed and I asked again how much longer. She said she was finishing up... after waiting 50+ minutes, I walked out. Customer service was awful.

The absolute best gel manicure I have ever received and she did it without water! It supposed to…read morehelp with the longevity of the polish I believe. Nanette took her time and was very detail oriented. If you are in the San Juan area, check it out!

When you want an elevated spa experience without hotel-spa pricing, Cloud Spa strikes the right…read morebalance. We were looking for a quality massage in San Juan but didn't want to pay full luxury hotel spa prices. Cloud Spa, located right next to the DoubleTree Hilton, ended up being the perfect middle ground--polished, relaxing, and professional without feeling over-the-top expensive. The space itself feels calm and thoughtfully designed. It's clean, serene, and well-run. While it doesn't have extended lounge or relaxation rooms where you can spend hours in a robe, it does deliver where it matters most: the treatments. Experience & Service * Very accommodating and welcoming staff * Smooth scheduling and check-in process * Locker and restroom facilities available * Focused environment centered around quality treatments Treatments * Excellent massages--skilled therapists and relaxing atmosphere * Wide range of treatment options available * Feels elevated and professional, not rushed or basic This is ideal for someone who wants a high-quality spa treatment without paying premium resort pricing. You're not coming here to spend half the day lounging--you're coming for a great service in a polished setting. Verdict Cloud Spa delivers strong value for the experience. Elevated but approachable, professional yet comfortable. If you're staying near the DoubleTree or simply want a dependable spa option in San Juan, this is an easy five stars.

Sorry to write this.. I wanted to like this spa since it's the only spot that took me at such short…read morenotice and they even gratefully provided a bathing suit. I just wanted a nice soak and a cooling shower and when I was floating in the saltwater pool I got a huge clump of hair stuck in my fingers. And when I was looking down into the pool light there was little white specs floating around. I'm lightweight disgusted honestly please do better and cleaning your facilities.

Tony is amazing and provided absolutely top-quality service. Extremely friendly, fast, and…read moreprofessional. Great vibe and excellent experience overall. If you are in San Juan, you definitely have to come get your hair done here. Much better, super helpful, and highly recommend.

I am staying just around the corner from the salon and wanted a pedicure. The service was very good…read moreand the staff are lovely. My Spanish is limited but we all managed to communicate. I was offered beverages (an excellent coffee) and even served some dessert one of the employees had brought. I found the treatment was very well done; a great deal of attention to removing dead skin, calluses, etc. Lots of moisturizing. A week later my feet still feel "just done". The salon is spotlessly clean, too. I would go back (may pop in for a manicure before I head home...) and definitely would recommend this salon.