I can't thank Dr.Hotchkiss and his staff enough for their support and encouragement during the last…read morecouple of weeks of my pregnancy. It was hard trying to get their OB care due to other places but they did amazing at caring for myself and my son. The staff were very understanding and helpful with anything and everything that I was uncertain about. I will be recommending his OB care to anyone looking for THE BEST women's medical care. For first time moms it is scary but this Doc and his team will surely help you along the way until that very life changing moment. Thank you again Dr. and team for your above and beyond hard work in making sure baby and I were healthy and happy! Baby Elijah surely enjoyed your care and company

So far my experience with this office has been great! I'm a first time mommy and during covid with…read moremy own medical issues anxiety is high. The staff is so kind and loving. They always return my calls so quickly and even when I had hesitation about the delivery facility Judy took time to make me feel comfortable and didn't get upset with my concerns. They all seem to want what is best for my baby and my own needs. I have literally postponed a military move thats close to my family just to stay with this team and thus far I have ZERO regrets. I hope I continue to have a positive experience with this office and will update my review once little one arrives! Dr.Hotchkiss and his staff have impressed this first time mom with their empathy and patience. I'm so glad I listened to my local friends across Maryland who told me "He's the man"!

I had a very disappointing experience with this medical office in White Plains, MD. It appears to…read morebe managed by educated professionals, but unfortunately the level of patient care and communication did not reflect that. There seems to be no reliable phone number or direct contact information available for resolving issues after services are completed. Communication is limited to text messages, leaving patients waiting for responses instead of being able to speak with someone directly. I visited this office years ago and had a negative experience, but decided to give them a second chance. Unfortunately, I regret that decision. I also had problems with insurance billing, as my visit was coded incorrectly, creating unnecessary stress and requiring me to fight to get it corrected. The most frustrating part was the lack of responsiveness. Calls were not returned, and I was left feeling like sending a letter was the only option and even then, with no confidence it would be addressed. Overall, this was an extremely poor experience, and I would not recommend this office based on the lack of communication, billing issues, and poor customer service. 0 stars from me.

As a current patient of your waldorf women care in Waldorf , I am writing to express significant…read moreconcern regarding a recent experience related to a medical issue I am currently experiencing. Upon attempting to schedule an appointment to address this pressing matter, I was informed that the earliest availability within your practice would be in March or April. Furthermore, the referral provided to a specialist in Oxon Hill also indicated an appointment not possible until April. I find this situation deeply unsatisfactory, particularly given that I am an established patient seeking care for an ongoing or developing concern. My expectation, and indeed my understanding of optimal patient care, is that arrangements would be made to accommodate existing patients in a more timely manner, especially when a medical issue could potentially worsen with delay. The considerable wait time, both within your practice and with the referred specialist, raises serious questions about the continuity of care and the prioritization of patient well-being for those already under your supervision. This experience has compelled me to seriously re-evaluate my continued care with Waldorf Women's Care. I believe it is critical for a practice to have robust protocols in place to address urgent or concerning conditions for their current patient base.

Great office staff quick efficient appointments good patient follow up glad I found this office via…read morereferral by primary

I have only had blood work here, so this review is solely for the labcorp womens um crmg has on…read moresite. The gentleman working there gets a 10/10 from me. I didnt get his name, but he was a middle aged black male. I hate getting blood drawn but he actually made the experience enjoyable! Never thought I'd say that about blood work. He was so funny he had me laughing the whole time. The blood draw was quick and painless and I left with a smile on my face. The next time I needed blood drawn, this was the first place I called.

I was highly dissatisfied because my perimenopause symptoms were completely ignored. Instead of…read moregiving me helpful advice and requesting blood work for my symptoms, she just said I was too young for perimenopause, likely depressed and referred me to psychiatrists. She said the ACOG said I was too young, but when I looked it up later, the ACOG says women can go through it as early as their 30's. I'm 41. I feel completely gaslit and ignored, because what I'm feeling and what I'm going through is real. I used to love this doctor, but after this telehealth visit I'm completely shattered and disillusioned.

This office nickel & dimes patients for their hard earned money. I went in for an annual GYN…read moreappointment. Received a bill for an annual check up that should be at no cost to me. They told me because I asked about how my fibroids were doing (I have a long history of them) & the Dr did a pelvic exam (which she would have done anyways) they billed me for an "issue". I will never go back to this office. Save yourself the headache.

I'd give ZERO stats if I could ‼…read more First, this office never answers their phones. For three months I called repeatedly to schedule an appointment for my daughter, leaving dozens of voicemails with no response. It wasn't until I finally left a verbally frustrated message demanding to know why I had been ignored for three months that anyone returned my call. Even the receptionist at the Clinton office admitted the Waldorf office has received numerous complaints for this exact issue. My daughter's appointment was scheduled for June 12, 2025. I canceled it on June 10, 2025 at 10:49 p.m. through their text system, which then instructed me to call the office. I did call on June 11, but as usual, no one answered, so I left a voicemail. My daughter also canceled via text on June 11 at 6:17 p.m. I have call logs and text messages to prove this. We arrived on time for her 3pm September 9, 2025 appointment at 2:44p.m. When my daughter attempted to check in, the kiosk system demanded a $75 "missed appointment fee." I went to the front desk and, politely and calmly, explained that the charge was wrong and showed proof of cancellation. The receptionist said she would call billing. Meanwhile, another patient sitting near us commented that she too had constant problems with this office & Dr Kane--ignored messages--but felt stuck because other doctors weren't accepting new patients. At 3:15 p.m., Dr. Kane finally called my daughter back. When I tried to accompany her, Dr. Kane stopped us and refused to provide care unless we paid the $75. I explained again that I had documented proof of cancellation. Her exact words were: "I don't care what proof you have. We have a computer system." She then pointed at her watch in my face and said, "It's now 3:15, she's now late." That was outrageous--we had been there since 2:45, on time, but were left waiting because another patient was called first. When I questioned how it was our fault that she chose not to see us until 3:15, Dr. Kane accused me of "causing a problem at the front desk." I refuse to pay money for a missed appointment that was in fact cancelled‼ "I do acknowledge that I lost my patience and composure during the interaction and raised my voice when Dr. Kane refused to look at my cancelled appt evidence & when she pointed to her watch in my face. While this was uncharacteristic of me, it was a reaction to the stress and frustration of the situation. I recognize it was not ideal, and I regret that moment. However, my conduct does not change the facts‼ Dr. Kane's behavior was condescending and unprofessional. She dismissed my concerns, mocked my proof, and declared: "I own this practice, I can do whatever I want." That is false--Dr. Kane does not own Capital Women's Care. Even more concerning, Dr. Kane previously prescribed my daughter medication that made her violently ill. Despite multiple calls requesting a safer alternative, Dr. Kane never followed up directly. Instead, she had a receptionist tell my daughter to go to Urgent Care or find another doctor. My daughter wasn't asking for pain medication or anything inappropriate--just a different antibiotic. There were many safe alternatives, but Dr. Kane chose not to provide care. That is neglect. This office is unprofessional, unresponsive, and unsafe. If you value your health, your time, and basic respect as a patient, avoid this practice. I have been a patient of Capital Women's Care since its founding. My previous doctors delivered both of my children and provided excellent care before they retired. Unfortunately, what was once a trusted practice has been diminished by Dr. Kane's unprofessionalism, neglect, and disregard for patient well-being. Dr. Kane, you met the wrong patient this time. I nor my daughter will be intimidated, and I will not tolerate substandard medical care for myself or for my daughter ‼ To all of you who wish to file complaints against DR. KANE you can do so at the following address & phone number 8110 Maple Lawn blvd Suite # 235 Fulton MD. 20759 Phone # 301-340-8339 ext #246 Attached is the screenshots that we canceled !! We have now been billed again for the 9/9 appt for another missed appt fee when we went to the appt ! It's not our fault Dr Kane is greedy & wouldn't see my daughter unless I paid $75 for the JUNE appt that was cancelled I do not owe there4 I will not pay ‼

I had been a patient at this ob/gyn for 30 years being over 60 and post meno yearly exams are not…read morenecessary after 3 years i tried to make an appt and was told i hadn't been there for 3 years which means I'm considered a new patient and they are not accepting new patients this practice is so unprofessional f them!! Wish i could give a zero